I’m not sure if it’s new owners, new staffing, or just a hard day. The pizzas we got today looked, tasted, all wrong, along with the staff being unorganized with my order. I’ve been going here for years and it’s always been 5/5 stars. Maybe today was a hiccup or maybe it’s new staffing, new owners, a hard day, I don’t know.
So. We got 2 pizzas and a large fry. The large fry it self was fine. This review is only about the 2 pizzas + the un-organization. At first they tried to give me the wrong pizza and were about to give a customer our actual pizza, giving me their pizza, along with missing a fry - which I had to remind them that we had ordered, along with them telling me that the order total was a different price than what was said on the phone, it was a lower price on the phone than what they were trying to tell me it was in person when I went to go pick up my order. Eventually, it all got resolved on that part. But still, that being said, unorganized, and this was all about 10-15 minutes max to for it to get resolved. I just wanted to pick our order, that was supposedly ready, and head home. We got 2 pizzas. Both were suppose to be size large. The large pizzas are suppose to fit the box or mostly close enough to the size of the box, like how Serio’s pizza normally always is. Right? Right. This was not. Not today. Today this was like a small, uneven, pizza in a large pizza box, both of them. 1 was not cut, at all. Which isn’t a big deal like whatever I’ll cut it myself, but the other one was cut thankfully - however same deal with the size, it’s practically a small pizza in a Large pizza box. 1 pizza was half and half with toppings however it was completely uneven. The other pizza was suppose to have extra sauce, it didn’t, it was just the same amount as the other pizza which was regular sauce amount. I love this pizza place because for the most part it is affordable but also they normally have the best pizza crust/dough, it’s thick and not dry, it’s perfect, perfect size, exactly what ordered, Normally. Today’s pizza, for the first time in forever, was uneven, thin/flat, very dry, uneven / not size correctly at all. It is what it is. It got eaten, not wasted, I just wanted to not deal anymore with this, but very disappointing order. Again. I’m not sure if it’s just a hard day, new staffing, etc, but it was very disappointing and definitely not how Serio’s pizza is the way that everyone knows it. I hope next trip will be better otherwise…
Elwin Austin
Ordered food for pick up. Then got there and they didn't have what I ordered. Service sucked. Food sucked.
Atmosphere: 1
Food: 1
Service: 1
denise lemieux
Great food and friends...a little place where everybody knows your name. Cozy.
Atmosphere: 5
Food: 5
Service: 5
Karyn Chapman
Pretty sure chicken parm is a breaded piece of chicken but this place serves a water soaked boiled chicken breast with sauce & cheese. Terrible! Not to mention ziti was swimming in a pool of sauce. Fish n chips were burned and smelled and tasted of old oil. Sorry it's a local establishment we would love to support bur the proof is in the pudding and we will Nort return.
Atmosphere: 3
Food: 1
Service: 4
Kaitlyn Notarianni
Yesterday I bought a blt from serios. The sandwich was loaded with mayonnaise on it that I didn't even ask for. It had huge gobs of mayo on it. Just plain nasty won't be ordering from them anymore. I actually don't want to give them any stars but I have to choose at least one star to post this review.
lawrence labelle
it is great I know 3 people that work here personally food is amazing
Atmosphere: 4
Food: 5
Service: 3
Steve Tetreault
This is some wonderful pizza! They also do breakfast, and have lots of options for other meals. Friendly & attentive staff.
Caroline Angell
For the first time in a long time, I enjoyed some pizza. Like really enjoyed this pizza. It was a large sausage and mushroom...kudos to the chef! I picked up the pizza and the guy ringing me up was polite and knew what he was doing. Great job!!!
Dylan-Mae Caron
Shoutout to Serio’s for delivering the best SERVICE & food on the night before Thanksgiving. We appreciate you all so so much & highly recommend!
Suzanne DeTore
Our waitress Sue was just as great as our food. We will definitely be back.
Every time I go here it’s a hit or miss mostly a miss and I finally gave up on this place and will not be going back food was over cooked as usual and we were disappointed once again, for the money they charge your better off going to assados ware you won’t be disappointed and you get quality food that is on point all the time.
I’m not sure if it’s new owners, new staffing, or just a hard day. The pizzas we got today looked, tasted, all wrong, along with the staff being unorganized with my order. I’ve been going here for years and it’s always been 5/5 stars. Maybe today was a hiccup or maybe it’s new staffing, new owners, a hard day, I don’t know.
So. We got 2 pizzas and a large fry. The large fry it self was fine.
This review is only about the 2 pizzas + the
un-organization. At first they tried to give me the wrong pizza and were about to give a customer our actual pizza, giving me their pizza, along with missing a fry - which I had to remind them that we had ordered, along with them telling me that the order total was a different price than what was said on the phone, it was a lower price on the phone than what they were trying to tell me it was in person when I went to go pick up my order. Eventually, it all got resolved on that part. But still, that being said, unorganized, and this was all about 10-15 minutes max to for it to get resolved. I just wanted to pick our order, that was supposedly ready, and head home. We got 2 pizzas. Both were suppose to be size large. The large pizzas are suppose to fit the box or mostly close enough to the size of the box, like how Serio’s pizza normally always is. Right? Right. This was not. Not today. Today this was like a small, uneven, pizza in a large pizza box, both of them. 1 was not cut, at all. Which isn’t a big deal like whatever I’ll cut it myself, but the other one was cut thankfully - however same deal with the size, it’s practically a small pizza in a Large pizza box. 1 pizza was half and half with toppings however it was completely uneven. The other pizza was suppose to have extra sauce, it didn’t, it was just the same amount as the other pizza which was regular sauce amount. I love this pizza place because for the most part it is affordable but also they normally have the best pizza crust/dough, it’s thick and not dry, it’s perfect, perfect size, exactly what ordered, Normally. Today’s pizza, for the first time in forever, was uneven, thin/flat, very dry, uneven / not size correctly at all. It is what it is.
It got eaten, not wasted, I just wanted to not deal anymore with this, but very disappointing order. Again. I’m not sure if it’s just a hard day, new staffing, etc, but it was very disappointing and definitely not how Serio’s pizza is the way that everyone knows it. I hope next trip will be better otherwise…
Ordered food for pick up. Then got there and they didn't have what I ordered. Service sucked. Food sucked.
Atmosphere: 1
Food: 1
Service: 1
Great food and friends...a little place where everybody knows your name. Cozy.
Atmosphere: 5
Food: 5
Service: 5
Pretty sure chicken parm is a breaded piece of chicken but this place serves a water soaked boiled chicken breast with sauce & cheese. Terrible! Not to mention ziti was swimming in a pool of sauce. Fish n chips were burned and smelled and tasted of old oil. Sorry it's a local establishment we would love to support bur the proof is in the pudding and we will Nort return.
Atmosphere: 3
Food: 1
Service: 4
Yesterday I bought a blt from serios. The sandwich was loaded with mayonnaise on it that I didn't even ask for. It had huge gobs of mayo on it. Just plain nasty won't be ordering from them anymore. I actually don't want to give them any stars but I have to choose at least one star to post this review.
it is great I know 3 people that work here personally food is amazing
Atmosphere: 4
Food: 5
Service: 3
This is some wonderful pizza! They also do breakfast, and have lots of options for other meals. Friendly & attentive staff.
For the first time in a long time, I enjoyed some pizza. Like really enjoyed this pizza. It was a large sausage and mushroom...kudos to the chef! I picked up the pizza and the guy ringing me up was polite and knew what he was doing. Great job!!!
Shoutout to Serio’s for delivering the best SERVICE & food on the night before Thanksgiving. We appreciate you all so so much & highly recommend!
Our waitress Sue was just as great as our food. We will definitely be back.
Restaurantji Recommends
Very good breakfast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chowder and Clam Cakes
Every time I go here it’s a hit or miss mostly a miss and I finally gave up on this place and will not be going back food was over cooked as usual and we were disappointed once again, for the money they charge your better off going to assados ware you won’t be disappointed and you get quality food that is on point all the time.
Atmosphere: 2
Food: 1
Service: 2
Serio's Is my go to spot
Atmosphere: 5
Food: 5
Service: 5
they always have fresh made food
Great food and service ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Grinder
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