Drive thru lane didn’t have my drink yet phone call wasn’t answered after leaving but when I grabbed my drink the girl made a guilty face and wasn’t sure why. Didn’t have my drink yet and felt like it was light so I opened it up and honestly if I’m paying $5 not to have my whole drink that’s
Atmosphere: 1
Food: 1
Service: 1
Jules Hyer
I live right near this Dunkin, however their coffee always tastes like it’s burnt and is never made correctly. The drive thru always takes forever too even when it isn’t busy! I’ve been going to a different Dunkin the last 6 months and have consistently gotten good coffee and quick, friendly service.I tried to give this Dunkin another chance today, but surprise surprise the coffee tasted burnt and wasn’t made correctly once again! I’ll stick to my other Dunkin from now on.
Atmosphere: 3
Food: 1
Service: 2
debra
Crew here is awesome.
Atmosphere: 5
Service: 5
Ashley Gardiner
I rate this dunkin with 4 because dunkin has their days but this one is one of the best ones in rhode island. i love my coffee sweet and creamy and almost always going to this dunkin… its made perfectly. i recommend this dunkin over a lot of the ones around hereParking: i do have to say the lot could be bigger
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns, Donuts, Muffins, English Muffin, Dunkin' Refreshers
Michelle Hayes
Everything was great and food was delicious as usual!However, the reason for this 5 star review is to highlight the wonderful and patient demeanor towards me at the drive thru order placement microphone! It was a young man that took my order, which was a little complicated. Unfortunately, I can not remember this young man’s name, however I hope you can take a look at the enclosed picture of my order, and see who he was. He deserves to be rewarded for his very nice attitude with this old lady! ?I would also like to recognize the woman that was working with him, and was handing out the orders at the window.It is so noticeable when you receive exceptional service and attitudes these days, both of these employees deserve recognition for their excellent work ethic!Thank you,Michelle
Atmosphere: 5
Food: 5
Service: 5
Milton Ordenana
Usually good place to get a quick coffee. On one occasion, unfortunately, I got a to go order. They didn't have the donut I ordered, but didn't let me know when I drove off. Nothing was mentioned of it, and there was no replacement. Went inside the store to get a replacement, worker just told me "there aren't any strawberry". Not offering me a replacement or apology. Spoke to "one of the managers". Awful customer service from them as well. Sad to see a "manager" give bad service. Hopefully gets retrained in customer service, along with the employee.
Staff works hard very pleasant good service. My only complaint why you got a three star rating is that you’re charging $.50 for whip cream on top of a frozen hot chocolate which is ridiculous. I went to Johnston Plainfield Pike the other day and they were actually $.75 cheaper and they didn’t charge me extra for whip cream. Things are not that bad are they?
Atmosphere: 5
Food: 5
Service: 5
Karen Perry
I'm not sure why the drive-thru takes so long ?
Food: 4
Service: 4
Recommended dishes: Dunkin
Agrivated American
They have bugs. The staff is thr worst I've ever
Atmosphere: 1
Food: 1
Service: 1
zoe murphy
Apparently they “ran out of tea”. All types. Honestly wondering if they just wanted to go home
Always nice staff and well made drinks when I frequent here at night!!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service. Should train employees on customer retention. Unnecessary attitude and condescending
Atmosphere: 1
Food: 3
Service: 1
Kid-friendliness: Very kind people and kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Drive thru was nice...
Service: 5
Recommended dishes: Iced Macchiato, Muffins, Assorted Half Dozen or Dozen Donuts
Drive thru lane didn’t have my drink yet phone call wasn’t answered after leaving but when I grabbed my drink the girl made a guilty face and wasn’t sure why. Didn’t have my drink yet and felt like it was light so I opened it up and honestly if I’m paying $5 not to have my whole drink that’s
Atmosphere: 1
Food: 1
Service: 1
I live right near this Dunkin, however their coffee always tastes like it’s burnt and is never made correctly. The drive thru always takes forever too even when it isn’t busy! I’ve been going to a different Dunkin the last 6 months and have consistently gotten good coffee and quick, friendly service.I tried to give this Dunkin another chance today, but surprise surprise the coffee tasted burnt and wasn’t made correctly once again! I’ll stick to my other Dunkin from now on.
Atmosphere: 3
Food: 1
Service: 2
Crew here is awesome.
Atmosphere: 5
Service: 5
I rate this dunkin with 4 because dunkin has their days but this one is one of the best ones in rhode island. i love my coffee sweet and creamy and almost always going to this dunkin… its made perfectly. i recommend this dunkin over a lot of the ones around hereParking: i do have to say the lot could be bigger
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns, Donuts, Muffins, English Muffin, Dunkin' Refreshers
Everything was great and food was delicious as usual!However, the reason for this 5 star review is to highlight the wonderful and patient demeanor towards me at the drive thru order placement microphone! It was a young man that took my order, which was a little complicated. Unfortunately, I can not remember this young man’s name, however I hope you can take a look at the enclosed picture of my order, and see who he was. He deserves to be rewarded for his very nice attitude with this old lady! ?I would also like to recognize the woman that was working with him, and was handing out the orders at the window.It is so noticeable when you receive exceptional service and attitudes these days, both of these employees deserve recognition for their excellent work ethic!Thank you,Michelle
Atmosphere: 5
Food: 5
Service: 5
Usually good place to get a quick coffee. On one occasion, unfortunately, I got a to go order. They didn't have the donut I ordered, but didn't let me know when I drove off. Nothing was mentioned of it, and there was no replacement. Went inside the store to get a replacement, worker just told me "there aren't any strawberry". Not offering me a replacement or apology. Spoke to "one of the managers". Awful customer service from them as well. Sad to see a "manager" give bad service. Hopefully gets retrained in customer service, along with the employee.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Staff works hard very pleasant good service. My only complaint why you got a three star rating is that you’re charging $.50 for whip cream on top of a frozen hot chocolate which is ridiculous. I went to Johnston Plainfield Pike the other day and they were actually $.75 cheaper and they didn’t charge me extra for whip cream. Things are not that bad are they?
Atmosphere: 5
Food: 5
Service: 5
I'm not sure why the drive-thru takes so long ?
Food: 4
Service: 4
Recommended dishes: Dunkin
They have bugs. The staff is thr worst I've ever
Atmosphere: 1
Food: 1
Service: 1
Apparently they “ran out of tea”. All types. Honestly wondering if they just wanted to go home
Medium hot regular, slaps
Atmosphere: 5
Food: 5
Service: 5