McDonald's
1820 Plainfield Pike, Cranston
(401) 943-1548
Recent Reviews
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Basic McDonald's
Went thru the drive thru, and no errors were made in the order.
Atmosphere: 3
Food: 4
Service: 4
I place an order for curbside and they never bring the food. I was ?? like waiting 10 min and nothing so I decide to go in and my coke and frape was already bad. I’m so mad
Atmosphere: 1
Service: 1
These people don't know what they are doing or how to input items into the register. This place needs a manager urgently.
Atmosphere: 1
Food: 2
Service: 1
Great place to eat is clean in fast great burger 🍔
Atmosphere: 5
Food: 5
Service: 5
I’ve been to this McDonald’s a couple of times and I can assure you that the wait time in the drive-through Is incredibly awful. It’s terrible to think that when you get to the window to grab your food they can’t even bother getting your order correct, Plus their employees are very rude since they love to shove the food and drinks in your hands so that you would leave quicker. If they bothered to take orders and make sure that what they’re handing out to the customer is all good and all their items are in the bag correctly, maybe then people wouldn’t complain about their customer service. They want to rush everyone’s order through the drive thru, but when the person gets their food it ends up being all wrong. I really hope corporate gets a hold of this McDonald’s because they are heading down a very steep road that I don’t think they will recover from unless something gets fixed.
Atmosphere: 3
Food: 2
Service: 1
Drive thru order, and they just throw the fries inside the bag. Fries are all over. No, it was not busy at the time of my visit!
Atmosphere: 4
Food: 3
Service: 3
They didn’t even have Dr Pepper or Coke I thought u have to order more when ur a little close to running out this is so Unexpectable do better with carrying drinks next time
Atmosphere: 5
Food: 3
Service: 5
Picked up food at drive thru. Ice cold burger and fries. Bread as hard as a rock. How hard is it to make sure food is fresh and warm!
The app never works, I've tried many times to use.....the manager gave me a customer care number to call....I called it....thought the problem was fixed 😕 nope....
The manager has a puss on her face and never honors the deals on the app I'll never go back again....I went to Burger King great deal and a smile 😁 Thanks Burger King for making my breakfast nice 😃
Atmosphere: 1
Food: 1
Service: 1
McDonald’s review
Came here tonight with my friend to get some quick food- we placed our orders and got in line, we proceeded to sit in line for 5 minutes which was fine- we THEN sat at the drive thru speaker for 5 minutes, and waited for our food another 10! This resulted in the ice cream I ordered being all melty- fix your service! That long a wait is ridiculous!
What sucks is we always go here, but lately the customer service has been sub-par! if your staff can’t do simple tasks, they shouldn’t be working there! Plain and simple!
Will be avoiding this establishment for a while.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
None of the electric outlets in the restaurant function. Ordered ahead to go get some work done and could not. Too late to cancel my order, so it was just a waste of time and money.
As a customer for over 10 years here, as of today, the 23rd. of January, 2025, this location just lost a regular and almost everyday customer for LIFE ! ! ! ! ! ! !
If I could give this location a negative 1,000, I will do just that ! ! !
The staff is mostly Spanish, which is fine, I have many employees and friends of the same decent. The problem at this location is they are simply RUDE, UNPROFESSIONAL, DISRESPECTFUL, and DON'T KNOW THE MOST IMPORTANT ASPECT OF A BUISNESS, THE CUSTOMER ! ! ! ! ! ! !
There is even an employee there, a Spanish lady with blonde hair that had the AUDACITY to call me a racist ! I'm half black and have Spanish employees and friends. You speak to the wrong person like that, they can sue you. To make matters worst, the store manager, Hope did absolutely nothing ! ! Then all of them starting speaking Spanish, talking about me I'm sure.
So many other businesses that deserve our hard earn money, so start making the right choices on who we actually give our money to !
The word SORRY, wouldn't even cut it, that is how hurt I am on what happen today !
Atmosphere: 1
Food: 1
Service: 1
Quick and convenient.
Atmosphere: 3
Food: 3
Service: 5
Dietary restrictions: Gluten free if you ask
Parking: 20 spots 4 handicapped
Kid-friendliness: Friendly with children
Wheelchair accessibility: Yes wheelchair assessable
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: World Famous Fries, French Fries, Double Cheeseburger, Cheeseburger, Chicken Mcnuggets, Hot Fudge Sundae, Mcchicken
Mainly 1 star cause even after calling the store while trapped in the bathroom never brought tp my friend had to bring wet wipes from our car
Atmosphere: 3
Food: 3
Service: 2
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