Took like 10 minutes to get popcorn chicken and tots. The tots were so over fried they crumbled into dust and I was given the wrong sauce. But the chicken was fine!
Food: 2
millines hernandez
As a first time, Customer, I’ve never had sonics before so I went to the kiosk to order. You know the part where they skate to your car. I did press the red button, which is how you call the attendant to order about three times but that’s because I don’t know what comes with the order. It doesn’t actually stated as well as I was asking what kind of cheese are the options so regular questions that you would ask at any drive-through.
Now the part that I’m complaining about is the fact that each person I answered the call button you can tell that those females had a little bit of an attitude as opposed to asking me” Hey, do you have any questions? Is there something that I can help you with? us as humans it’s not about what you say is how you say things therefore I understand that you’re on shift and you wanna hang out and chill but I can send your attitude which made me not want to ask too many questions so I went ahead and ordered what I ordered and actually I didn’t enjoy it at all. I’m also from Florida where the sonics out there it’s completely different so I don’t know if it’s a Rhode Island thing, but I did not enjoy this location at all. One thing I will compliment is the girl that skated up to my car. She was very polite. I even gave her a tip and I thanked her but everyone else in the experience as a first time person I did not like how I felt and I did not enjoy my Philly cheesesteak. It was so thin it was beyond me.
Ed Kane
Nothing great about this fast food restaurant
Atmosphere: 3
Food: 3
Service: 3
Kyle Mitchell
They forget my sauces literally every time i order from here, even when i pay for extras dont understand how hard it is to read simple instructions but pop off
Atmosphere: 1
Food: 5
Service: 1
Marcos Millan
Great service from Anthony thanks!!!
Elizabeth F
I wasn't going to write a review because I need this place to be a best kept secret but... TRULY top tier service every time I come here. Kind, accurate, and prompt you really don't see this type of service anywhere in RI. Kudos to the team in Cranston!
Atmosphere: 5
Food: 5
Service: 5
Robert Shorts
It's a beautiful thing saying I'm on roller skates. Text you back to a better time
Atmosphere: 5
Food: 5
Service: 5
Michelle Goewey
I've only ever tried them through their app to pick-up food, but it's always been super fast & friendly. The food so far has been good & if you use the app they always have app only deals & offers available!
Annie Elizabeth
All the workers here are so sweet, my food comes out so fast & big shoutout to my server Anthony today who was smooth on the skates && super nice ! PERIOD KING ! 😛
Grabbed Sonic on my way home today, food was great and service even better, Anthony was super friendly and got everything out to me right away.
Atmosphere: 5
Food: 5
Service: 5
Keeka Productions
Girl couldn't get my two item order right for the life of her. Took her many tries and it still came out wrong. Once I finally got the right stuff, the food was decent though
Atmosphere: 3
Food: 4
Service: 1
Scott Bonelli
Once again they massively screwed up my order. When i questioned the car-hop he was rude and hostile refusing to correct the mistake. This is the 7th time in a row I have had a problem with my order. I don't go to sonic because it is the best, it is simply close to home. I should learn from my mistake and just go someplace where they can at least pretend to care about customer service.
Atmosphere: 3
Food: 3
Service: 1
Jay Best
I’ve been coming here since they started opening and they got some good food fast service and I love how the service comes to the car in particularly Anthony always hooked me up every time always got a smile always Friendly and kinda cute… he needs a raise And some shorts.
Very Friendly
Atmosphere: 5
Food: 5
Service: 5
Took like 10 minutes to get popcorn chicken and tots. The tots were so over fried they crumbled into dust and I was given the wrong sauce. But the chicken was fine!
Food: 2
As a first time, Customer, I’ve never had sonics before so I went to the kiosk to order. You know the part where they skate to your car. I did press the red button, which is how you call the attendant to order about three times but that’s because I don’t know what comes with the order. It doesn’t actually stated as well as I was asking what kind of cheese are the options so regular questions that you would ask at any drive-through.
Now the part that I’m complaining about is the fact that each person I answered the call button you can tell that those females had a little bit of an attitude as opposed to asking me” Hey, do you have any questions? Is there something that I can help you with? us as humans it’s not about what you say is how you say things therefore I understand that you’re on shift and you wanna hang out and chill but I can send your attitude which made me not want to ask too many questions so I went ahead and ordered what I ordered and actually I didn’t enjoy it at all. I’m also from Florida where the sonics out there it’s completely different so I don’t know if it’s a Rhode Island thing, but I did not enjoy this location at all. One thing I will compliment is the girl that skated up to my car. She was very polite. I even gave her a tip and I thanked her but everyone else in the experience as a first time person I did not like how I felt and I did not enjoy my Philly cheesesteak. It was so thin it was beyond me.
Nothing great about this fast food restaurant
Atmosphere: 3
Food: 3
Service: 3
They forget my sauces literally every time i order from here, even when i pay for extras dont understand how hard it is to read simple instructions but pop off
Atmosphere: 1
Food: 5
Service: 1
Great service from Anthony thanks!!!
I wasn't going to write a review because I need this place to be a best kept secret but... TRULY top tier service every time I come here. Kind, accurate, and prompt you really don't see this type of service anywhere in RI. Kudos to the team in Cranston!
Atmosphere: 5
Food: 5
Service: 5
It's a beautiful thing saying I'm on roller skates. Text you back to a better time
Atmosphere: 5
Food: 5
Service: 5
I've only ever tried them through their app to pick-up food, but it's always been super fast & friendly. The food so far has been good & if you use the app they always have app only deals & offers available!
All the workers here are so sweet, my food comes out so fast & big shoutout to my server Anthony today who was smooth on the skates && super nice ! PERIOD KING ! 😛
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Grabbed Sonic on my way home today, food was great and service even better, Anthony was super friendly and got everything out to me right away.
Atmosphere: 5
Food: 5
Service: 5
Girl couldn't get my two item order right for the life of her. Took her many tries and it still came out wrong. Once I finally got the right stuff, the food was decent though
Atmosphere: 3
Food: 4
Service: 1
Once again they massively screwed up my order. When i questioned the car-hop he was rude and hostile refusing to correct the mistake. This is the 7th time in a row I have had a problem with my order. I don't go to sonic because it is the best, it is simply close to home. I should learn from my mistake and just go someplace where they can at least pretend to care about customer service.
Atmosphere: 3
Food: 3
Service: 1
I’ve been coming here since they started opening and they got some good food fast service and I love how the service comes to the car in particularly Anthony always hooked me up every time always got a smile always Friendly and kinda cute… he needs a raise And some shorts.
Atmosphere: 5
Food: 5
Service: 5
Anthony is the man.
Loading...