I mobile order a rodeo burger 15 ahead. Got there waited.. they ask me what do I need.. I told them I order online.. and they didn't even make my food yet.. 30 minutes for 2 rodeo.. this BK is quack
Atmosphere: 2
Food: 2
Service: 1
Eden Cardente
Placed a mobile order for pick up at the drive thru and was pulled up when we finally made it to the window. Half hour later not one sign of my order being done and brought hot. Watched the entire line behind me get their orders done and handed to them at the window. Finally I go inside to see what this issue was. Turns out my order was sitting in the counter for who knows how long. Mind you it wasn't even finished the frozen drink I ordered was missing. Supposedly they didn't have any of the blue raz available and couldn't be bothered to let me know or offer me a substitute. The excuse for the wait was that their was only one person working. Funny seeing how I could see several people behind the counter. This location is truly just a joke of a store
Atmosphere: 1
Food: 1
Service: 1
dee johnson
Went to this location and service is very slow took 15 minutes to make a chicken sandwich
Atmosphere: 1
Food: 3
Service: 2
Loren_Williams
Food was okay. The chicken sandwich was served on a regular hamburger roll, which was not as advertised. The restaurant was very evidently understaffed during our visit (lunchtime on Wed 4/30/95) - one staff member had to clean the store's windows inside and out while waiting on customers at the counter and staffing the drive-through window. The restroom was unacceptably filthy - filthy floors and toilet - the worst fast-food restroom I've seen in a long time. Given that this store is in the same neighborhood as lots of other fast-food restaurants - McDonalds, Popeyes, etc - you'd think they would step up their game. We will not visit this location again.
Chantaan Eang
Worker was very nice
Atmosphere: 4
Food: 4
Service: 4
jason gonsalves
Just not the same
Atmosphere: 2
Food: 2
Service: 2
Nity Bennett
Ordered a bacon cheeseburger no bun, with lettuce as bun from the drive through... this is what I received. No cheese, no bacon and no lettuce to hold the burger... the first time in 8 years of ordering from different chains that they didn't get it right. The Burger King on Newport Ave., in Pawtucket... our pet Pepper liked it though. Do better BK.
Food: 1
Service: 1
Kaysie Blair
People had no customer service skills. My man waited for 8 min in the drive thru at the speaker and not one person said I'll be right with you. Nothing. No sorry for the wait. a lady comes outside on a cigarette break and is yelling and swearing and you can hear all of thru the speaker. Then his order finally gets taken. Very unprofessional . he finally gets to the window, no hi, nothing. Then he gets his food and theres barley any chicken in the chicken wrap and not even hot. Needless to say but this was very disappointing service. And needs new management and staff.
Atmosphere: 1
Food: 1
Service: 1
JORGE GAMBARTE ARANCIBIA
Too cold inside in winter, and too hot in summer
Atmosphere: 3
Food: 4
Service: 4
Emily Stfrancis
The food is horrible what the hell is going on with this Burger King never again
Had an online pick up, ordered a whooper meal with coke and fries and a 8pcs chicken fries. Returned to work chicken fries looked like anything but food. They must been sitting there for 3 days to dry like that. Coke wasn’t even actually a coke. Took it back I said don’t want refund just stop serving this to your customers this is trash. Will never go to a burger king ever again.
Atmosphere: 1
Food: 1
Service: 1
ERIC BURKE
The workers and manager here at this burger king is amazing, very accommodating and very professional
Atmosphere: 5
Food: 5
Service: 5
Magic Builds Established in 2020
Best service at this location
Atmosphere: 5
Food: 5
Service: 5
Justin Cabral
This burger-king don’t deserve not one review tbh. I went to this Burger King received chicken nuggets that was old and stale. The French fry’s was old and stale like u can definitely notice the difference between fresh fry’s And old stale ones. It tasted like it was microwaved ?The shift lead was rude and out of order the lady with the blonde hair who had one braid with glasses. They have zero manners and The ice machine was not working. I got very sick after eating this and was a bad experience. They need new employees and I would be careful going to this Burger King.
Tatum Conefrey
Went by at 10:25pm and they were already closed!! Had their screens off and everything when I pulled up to the drive through.. absolute joke !!One of the girls was INCREDIBLY rude as well! Might want to consider some new hires and people that don’t close up 35 mins early !!
I mobile order a rodeo burger 15 ahead. Got there waited.. they ask me what do I need.. I told them I order online.. and they didn't even make my food yet.. 30 minutes for 2 rodeo.. this BK is quack
Atmosphere: 2
Food: 2
Service: 1
Placed a mobile order for pick up at the drive thru and was pulled up when we finally made it to the window. Half hour later not one sign of my order being done and brought hot. Watched the entire line behind me get their orders done and handed to them at the window. Finally I go inside to see what this issue was. Turns out my order was sitting in the counter for who knows how long. Mind you it wasn't even finished the frozen drink I ordered was missing. Supposedly they didn't have any of the blue raz available and couldn't be bothered to let me know or offer me a substitute. The excuse for the wait was that their was only one person working. Funny seeing how I could see several people behind the counter. This location is truly just a joke of a store
Atmosphere: 1
Food: 1
Service: 1
Went to this location and service is very slow took 15 minutes to make a chicken sandwich
Atmosphere: 1
Food: 3
Service: 2
Food was okay. The chicken sandwich was served on a regular hamburger roll, which was not as advertised. The restaurant was very evidently understaffed during our visit (lunchtime on Wed 4/30/95) - one staff member had to clean the store's windows inside and out while waiting on customers at the counter and staffing the drive-through window. The restroom was unacceptably filthy - filthy floors and toilet - the worst fast-food restroom I've seen in a long time. Given that this store is in the same neighborhood as lots of other fast-food restaurants - McDonalds, Popeyes, etc - you'd think they would step up their game. We will not visit this location again.
Worker was very nice
Atmosphere: 4
Food: 4
Service: 4
Just not the same
Atmosphere: 2
Food: 2
Service: 2
Ordered a bacon cheeseburger no bun, with lettuce as bun from the drive through... this is what I received. No cheese, no bacon and no lettuce to hold the burger... the first time in 8 years of ordering from different chains that they didn't get it right.
The Burger King on Newport Ave., in Pawtucket... our pet Pepper liked it though. Do better BK.
Food: 1
Service: 1
People had no customer service skills. My man waited for 8 min in the drive thru at the speaker and not one person said I'll be right with you. Nothing. No sorry for the wait. a lady comes outside on a cigarette break and is yelling and swearing and you can hear all of thru the speaker. Then his order finally gets taken. Very unprofessional . he finally gets to the window, no hi, nothing. Then he gets his food and theres barley any chicken in the chicken wrap and not even hot. Needless to say but this was very disappointing service. And needs new management and staff.
Atmosphere: 1
Food: 1
Service: 1
Too cold inside in winter, and too hot in summer
Atmosphere: 3
Food: 4
Service: 4
The food is horrible what the hell is going on with this Burger King never again
Food: 1
Service: 5
Restaurantji Recommends
Had an online pick up, ordered a whooper meal with coke and fries and a 8pcs chicken fries. Returned to work chicken fries looked like anything but food. They must been sitting there for 3 days to dry like that. Coke wasn’t even actually a coke. Took it back I said don’t want refund just stop serving this to your customers this is trash. Will never go to a burger king ever again.
Atmosphere: 1
Food: 1
Service: 1
The workers and manager here at this burger king is amazing, very accommodating and very professional
Atmosphere: 5
Food: 5
Service: 5
Best service at this location
Atmosphere: 5
Food: 5
Service: 5
This burger-king don’t deserve not one review tbh. I went to this Burger King received chicken nuggets that was old and stale. The French fry’s was old and stale like u can definitely notice the difference between fresh fry’s And old stale ones. It tasted like it was microwaved ?The shift lead was rude and out of order the lady with the blonde hair who had one braid with glasses. They have zero manners and The ice machine was not working. I got very sick after eating this and was a bad experience. They need new employees and I would be careful going to this Burger King.
Went by at 10:25pm and they were already closed!! Had their screens off and everything when I pulled up to the drive through.. absolute joke !!One of the girls was INCREDIBLY rude as well! Might want to consider some new hires and people that don’t close up 35 mins early !!
Atmosphere: 1
Food: 1
Service: 1
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