Dunkin'
399 N Broadway, Rumford
(401) 434-3213
Recent Reviews
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I waited so long and they got my food wrong
good place but they are always running out of donuts
I used to love this dunkin but over the last couple of years the service has gone down hill. I placed an online order for pick up and unfortunately someone stole my food. When I asked for someone to help me, the lady who makes the food, made me feel awful, like it was my fault and was so rude to her co-workers for trying to help me. What an awful experience for everyone and what a way to start off your morning. I feel really bad for the people who have to work with her everyday with such an attitude.
Fast fresh delicious π
Every times my son gets breakfast from them they always screw up his order
Don't waste your money. Go to a different dunkin that respect you and wants to work
I just came for the coffee
I just want to say I used to work at this Dunkin over 5 yrs ago and never was the service this bad. We made sure customers left happy. I always do a mobile order and said it at the intercom that it was a mobile order and the lady explained they had no plain bagels, cool, I'll take a sesame. I get to the window, and this girl with curly hair, thicker body, tattoo on left arm, and glasses decided to tell me I owe $18 and some change. I explained it was a mobile order, and she repeated after me with an attitude then walked away. Got my donuts, gave me my bagels, and 1 coffee. I told her I had another coffee, and she rolled her eyes and walked away. Went and grabbed my coffee and didn't even say have a nice day. I literally said if you don't like your job and coming, then don't be here. One girl looked at me and as I was driving away she came to the window and said "whaaat" with a crazy attitude. I looked to see if everything was in there and no hashbrowns. I didn't even go back because I was already aggravated with her attitude and service that I know from her attitude, and mine it probably wouldn't have ended to good. This dunkin day by day is becoming worse. Morning crews used to be the best with service before I worked there and when I worked there. Very sad. Absolutely never going back again. Oh, tell me why I just noticed an ice coffee was given and I asked for both hot. That's how aggravated her customer service had me. I'm mad at myself for not noticing and letting a grumpy human being make me feel that way.
Atmosphere: 1
Food: 1
Service: 1
These people really do have bad attitude problems and really suck at making their coffees!!
Food: 1
Service: 1
i donβt know if the staff was trying to be funny but i went to get some breakfast and ordered a english muffin toasted with butter and i was given a untoasted cold english muffin with a huge slap of butter. the person at the window then laughed at me and said β hereβs your food β as if it was a joke . i normally donβt write reviews but the phone was shut off and someone should know .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered two six piece hash browns and received two single hash browns, cashier had a bad attitude
Atmosphere: 1
Food: 5
Service: 1
Employees in the mornings are rude. Service is slow! It's like us customers are an inconvenience to them!
Atmosphere: 1
Food: 2
Service: 1
Love yep need my coffee
The mother and daughter that worked there together trash very Nasty attitudes!!!! The daughter tried to make my coffee in a dirty cup, and another customer called her out on it. Smdh.
One minute they donβt charge you for the whip cream next minute they charge you for the whip cream very indecisive bad for business. I called Corporate two times and other customers too! I never go back to this DD again, before I catch a charge!!!π€¦πΏββοΈππ©ππΏππΏππΏππΏππΏππΏππΏππΏππΏππΏππΏππΏ
Atmosphere: 1
Food: 1
Service: 1
This place really sucks !! The stuff works there theyβre rude and disgusting!! Never go there!!
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