It was my first and last time going to this bakery. I was excited to try this place as I work near the area but was heavily disappointed with my experience.
First I could see how genuine and caring the cashier was when taking the order of the people in front of me was and had pretty high hopes with this bakery, but all of sudden when it was my turn it seemed like his hospitality went out the window. He almost seemed annoyed that I was there. I took notice quickly and watched how he interacted with the people afterwards and he immediately went back to his genuine/caring hospitality.
At first maybe I thought it was because I was a brand new customer and the people before and after me were regulars so he added a bit more enthusiasm? But I came to the conclusion it was not.
I had ordered a matcha and ham & cheese croissant, the drink came out quickly and I waited on the side for the croissant so I wasn’t in the way. Mind you I watched the cashier already have amazing customer service for the people in front of me, I figured I just had to wait on the side so he could grab the croissant. He started taking the order of the people after me, again going above and beyond for their service and gave them everything they ordered. Meanwhile I was still waiting for my pastry. 5 - 10 mins go by and I notice he would look at me then continue doing his behind the counter work. Eventually I came up to tell him I was still waiting for the croissant and he says “oh sorry” puts it in a bag and gives it to me all within 5 seconds.
So I had waited that extra time for him to “forget” my order as I watched him give excellent customer service to the people before and after me.
The croissant was actually good but I won’t be back unfortunately. And I advise if you are a person of color like me be prepared to potentially have different customer service than the other customers. To be fair I was the only “minority” there in heavy street clothes while everyone else there was fairly nicely dressed Caucasians. Maybe they’re not used to my demographic but regardless the service shouldn’t be that heavily different.
I can’t say for certain if that was the cashiers intention or just happened to be a one bad time experience but I just wanted to share my experience.
jason gonsalves
Not for me. Others love it. That 's all that matters
Jei Garcia
I am a coffee lover. One of my fav space is this one. So plenty and good quality.
Wren Seccareccia
I used to love Seven Stars. I have been going to this location since elementary school when it opened and now I am in college. They used to have a great variety of drinks available and were personable. Now that they are under new ownership they have little drinks, the food quality has gone downhill and the employees are no longer personable. They also seem to be out of things all the time for weeks on end.
Ronald Olf
Seven Stars bread is just the best can't beat it, I had a Turkey BLT that was just right.
Rebecca Noymer Matulsky
Special bakery and coffee shop! Great vibes and selection.
ken poole
Great pastries and sandwiches. Drinks also good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
Allie H
Changing my review, great improvement in service. I love this place, the coffee is excellent and the bread and pastries are always fresh.
It was my first and last time going to this bakery. I was excited to try this place as I work near the area but was heavily disappointed with my experience.
First I could see how genuine and caring the cashier was when taking the order of the people in front of me was and had pretty high hopes with this bakery, but all of sudden when it was my turn it seemed like his hospitality went out the window. He almost seemed annoyed that I was there. I took notice quickly and watched how he interacted with the people afterwards and he immediately went back to his genuine/caring hospitality.
At first maybe I thought it was because I was a brand new customer and the people before and after me were regulars so he added a bit more enthusiasm? But I came to the conclusion it was not.
I had ordered a matcha and ham & cheese croissant, the drink came out quickly and I waited on the side for the croissant so I wasn’t in the way. Mind you I watched the cashier already have amazing customer service for the people in front of me, I figured I just had to wait on the side so he could grab the croissant. He started taking the order of the people after me, again going above and beyond for their service and gave them everything they ordered. Meanwhile I was still waiting for my pastry. 5 - 10 mins go by and I notice he would look at me then continue doing his behind the counter work. Eventually I came up to tell him I was still waiting for the croissant and he says “oh sorry” puts it in a bag and gives it to me all within 5 seconds.
So I had waited that extra time for him to “forget” my order as I watched him give excellent customer service to the people before and after me.
The croissant was actually good but I won’t be back unfortunately. And I advise if you are a person of color like me be prepared to potentially have different customer service than the other customers. To be fair I was the only “minority” there in heavy street clothes while everyone else there was fairly nicely dressed Caucasians. Maybe they’re not used to my demographic but regardless the service shouldn’t be that heavily different.
I can’t say for certain if that was the cashiers intention or just happened to be a one bad time experience but I just wanted to share my experience.
Not for me. Others love it. That
's all that matters
I am a coffee lover. One of my fav space is this one. So plenty and good quality.
I used to love Seven Stars. I have been going to this location since elementary school when it opened and now I am in college. They used to have a great variety of drinks available and were personable. Now that they are under new ownership they have little drinks, the food quality has gone downhill and the employees are no longer personable. They also seem to be out of things all the time for weeks on end.
Seven Stars bread is just the best can't beat it, I had a Turkey BLT that was just right.
Special bakery and coffee shop! Great vibes and selection.
Great pastries and sandwiches. Drinks also good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
Changing my review, great improvement in service. I love this place, the coffee is excellent and the bread and pastries are always fresh.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bakery
Sourdough bread is my favorite
Atmosphere: 5
Food: 5
Service: 5
Nice taste
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Very Pricey but phenomenal bakery
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
Love this place. Great food and coffee. It's expensive but damn is it good. Their bread is probably the best I've had in recent memory.
Dietary restrictions: Plenty of non-dairy options for coffee.
Parking: Parking is not a problem, exiting can be a bit challenging.
Wheelchair accessibility: Handicap parking and access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Almond Croissant, Ginger Scone, Sour Dough Bread, Bakery
The staff is always so friendly and helpful. Tasty bread and pastry, excellent coffee and tea drinks. Treat yourself.
Dietary restrictions: Lots of options for non dairy milk
Parking: There is parking in front and even more in the back.
Kid-friendliness: Seems kid friendly
Wheelchair accessibility: All entrances are first floor without steps and there is accessible parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quiche, Sour Dough Bread
From the Service, food and atmosphere, It was great.Highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Almond Croissant, Bakery
Love this place. Great food and coffee. It's expensive but damn is it good. Their bread is probably the best I've had in recent memory.
Dietary restrictions: Plenty of non-dairy options for coffee.
Parking: Parking is not a problem, exiting can be a bit challenging.
Wheelchair accessibility: Handicap parking and access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Almond Croissant, Ginger Scone, Sour Dough Bread, Bakery
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