09/29/2024, We ordered take out. I ordered whole bellied clam plate, $28.00. I wish there was a way to post the picture of this order. The clams were not bellies. It was the scraps from all the other fried clams in the fryolator. Unfit to be eaten!! When we called, the server was very pleasant. I was offered something else, but I refused. Bad taste from that order!! I returned the next day and showed the cook my order. I spoke with the mgr regarding a refund. It takes 3 5 days. No problem, my friend will be watching for her credit. UPDATE: 10/6/2024 There has been no credit to my friend's account. I have tried to call multiple times today after 4pm. The website says opened till 9pm. UPDATE: 10/9/2024 There still has been no refund issued. You stated, feel free to reach out if I had any concerns. There is nobody to answer the phone. This is the description of poor guest services. I filled out an online contact/concern form which has my contact information. I will be sure that our annual visiting guests never dine or recommend your restaurant. Have a pleasant season off. UPDATE: 10/16/2024 As suggested from their first response on 10/6, I filled out their online contact/concern request form. No response.
Atmosphere: 3
Food: 1
Service: 3
Nick DiGiando
Food was very good and the deck is a great spot to sit. Our server was very friendly. It’s nice to have some good dinner options on the island.
Atmosphere: 5
Food: 5
Service: 5
Yanni Pandelidis
I brought my wife and my niece that was visiting from California, to 1 Ferry Wharf a couple of weeks ago. We had a great view of the Jamestown Harbor that cannot be beat. The seafood was fresh and delicious and the staff was very friendly and efficient. 1 Ferry Wharf is a local treasure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Roll, Fish and Chips
Wendy Fair
Spent the day in Newport and decided to drive to Jamestown for dinner. We ended up at 1 Ferry Wharf and had the most wonderful dinner. The location is fantastic and Emily was a great server. She was polite and smiling and just made the experience fantastic. We were greeted and thanked for dinning at their restaurant. We will be back next time we venture to Rhode Island.
Atmosphere: 5
Food: 5
Service: 5
Quincy Lamp
The food was subpar for the price. The restaurant has a neat location and limited outdoor seating, but the service is awful. We never received silverware. The glasses were dirty, and when we arrived at 5:00 PM on a Sunday, a waitress was actively using a mop and bucket to clean the main floors as if it was closing time. Not worth your time or money.
Atmosphere: 3
Food: 2
Service: 2
Bill Messore
Absolutely the worst service! We drove to beautiful Jamestown for a relaxing dinner outside on a gorgeous summer night. We chose this restaurant because it had reservations available on open table. Now I know why they had available seats on a Saturday night! We arrived and were seated on the deck, which was very nice. That was the only thing that was nice though. We sat there for at least a half hour before someone actually greeted us with waters. So, we decided to order then because who knows when someone would come back and take our order. We ordered a couple of drinks and another 25 minutes goes by and nothing! At that this point our night was ruined so we got up and left and none of the staff seemed to cared. So, I can’t speak for the food but the service was horrendous and to me that is why I go out for dinner is to relax.And having good service is everything. Would not recommend at all!
Gail Bourgault
Don't recommend at all. Booked online for outdoor seating. Greeted by being told can't book outside, but when on open table you have 3 choices of seating. Waited 30 minutes for water. And finally ordered and never received our drinks so we left. Bad service and would not go back or recommend!!!
Mary Lou Sanborn
Fish tacos were excellent as was the pour of wine. Our waitress was friendly and attentive. Great place for the view and to people watch
Vegetarian options: Vegetarian option on the me u
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
Erin Lester
We really enjoyed our first dinner at 1 Ferry Wharf. The views are great and the food was fantastic. We had the fish and chips, salmon, and chicken. Delicious. Everyone, including the kids, were happy. Emily was our server. She was kind and attentive. Great place. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips
joan moran
Our experience was enhanced by Emily’s friendliness and attention. She was awesome!
Emily is awesome !!!! Great service great food !! Definitely worth the trip !!! We had fish tacos and the smash burger - excellent!!! Thank you Emily !!!
Connie Greenwood
My wife and I enjoyed our dinner. The food was great, the atmosphere outside near the water was very pleasant and Emily provided excellent service.
Atmosphere: 5
Food: 5
Service: 5
Matt Nota
The restaurant was great and Emily, our waitress, was the awesome! I recommend sitting outside on the dock with a view of the harbor.
Atmosphere: 5
Food: 5
Service: 5
Jody Pandelidis
We had the most wonderful lunch at 1 Ferry Wharf on August 15th, 2024. Lobster Roll, Fish & Chips, and fried clams - all delicious. Excellent service as well and the best view of the water in Jamestown! We will be back!
Atmosphere: 5
Food: 5
Service: 5
Tighe Smith
We had a great meal, loved the view and Emily provided the best service! Can’t wait to come back!
Kid-friendliness: Emily was so nice to our kids!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Lobster Roll, Taco, Fish and Chips
09/29/2024, We ordered take out. I ordered whole bellied clam plate, $28.00. I wish there was a way to post the picture of this order. The clams were not bellies. It was the scraps from all the other fried clams in the fryolator. Unfit to be eaten!! When we called, the server was very pleasant. I was offered something else, but I refused. Bad taste from that order!! I returned the next day and showed the cook my order. I spoke with the mgr regarding a refund. It takes 3 5 days. No problem, my friend will be watching for her credit.
UPDATE: 10/6/2024 There has been no credit to my friend's account. I have tried to call multiple times today after 4pm. The website says opened till 9pm.
UPDATE: 10/9/2024 There still has been no refund issued. You stated, feel free to reach out if I had any concerns. There is nobody to answer the phone. This is the description of poor guest services. I filled out an online contact/concern form which has my contact information. I will be sure that our annual visiting guests never dine or recommend your restaurant. Have a pleasant season off.
UPDATE: 10/16/2024
As suggested from their first response on 10/6, I filled out their online contact/concern request form. No response.
Atmosphere: 3
Food: 1
Service: 3
Food was very good and the deck is a great spot to sit. Our server was very friendly. It’s nice to have some good dinner options on the island.
Atmosphere: 5
Food: 5
Service: 5
I brought my wife and my niece that was visiting from California, to 1 Ferry Wharf a couple of weeks ago. We had a great view of the Jamestown Harbor that cannot be beat. The seafood was fresh and delicious and the staff was very friendly and efficient.
1 Ferry Wharf is a local treasure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Roll, Fish and Chips
Spent the day in Newport and decided to drive to Jamestown for dinner. We ended up at 1 Ferry Wharf and had the most wonderful dinner. The location is fantastic and Emily was a great server. She was polite and smiling and just made the experience fantastic. We were greeted and thanked for dinning at their restaurant. We will be back next time we venture to Rhode Island.
Atmosphere: 5
Food: 5
Service: 5
The food was subpar for the price. The restaurant has a neat location and limited outdoor seating, but the service is awful. We never received silverware. The glasses were dirty, and when we arrived at 5:00 PM on a Sunday, a waitress was actively using a mop and bucket to clean the main floors as if it was closing time. Not worth your time or money.
Atmosphere: 3
Food: 2
Service: 2
Absolutely the worst service! We drove to beautiful Jamestown for a relaxing dinner outside on a gorgeous summer night. We chose this restaurant because it had reservations available on open table. Now I know why they had available seats on a Saturday night! We arrived and were seated on the deck, which was very nice. That was the only thing that was nice though. We sat there for at least a half hour before someone actually greeted us with waters. So, we decided to order then because who knows when someone would come back and take our order. We ordered a couple of drinks and another 25 minutes goes by and nothing! At that this point our night was ruined so we got up and left and none of the staff seemed to cared. So, I can’t speak for the food but the service was horrendous and to me that is why I go out for dinner is to relax.And having good service is everything. Would not recommend at all!
Don't recommend at all. Booked online for outdoor seating. Greeted by being told can't book outside, but when on open table you have 3 choices of seating. Waited 30 minutes for water. And finally ordered and never received our drinks so we left. Bad service and would not go back or recommend!!!
Fish tacos were excellent as was the pour of wine. Our waitress was friendly and attentive. Great place for the view and to people watch
Vegetarian options: Vegetarian option on the me u
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
We really enjoyed our first dinner at 1 Ferry Wharf. The views are great and the food was fantastic. We had the fish and chips, salmon, and chicken. Delicious. Everyone, including the kids, were happy. Emily was our server. She was kind and attentive. Great place. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips
Our experience was enhanced by Emily’s friendliness and attention. She was awesome!
Food: 5
Service: 5
Restaurantji Recommends
Emily is awesome !!!! Great service great food !! Definitely worth the trip !!! We had fish tacos and the smash burger - excellent!!! Thank you Emily !!!
My wife and I enjoyed our dinner. The food was great, the atmosphere outside near the water was very pleasant and Emily provided excellent service.
Atmosphere: 5
Food: 5
Service: 5
The restaurant was great and Emily, our waitress, was the awesome! I recommend sitting outside on the dock with a view of the harbor.
Atmosphere: 5
Food: 5
Service: 5
We had the most wonderful lunch at 1 Ferry Wharf on August 15th, 2024. Lobster Roll, Fish & Chips, and fried clams - all delicious. Excellent service as well and the best view of the water in Jamestown! We will be back!
Atmosphere: 5
Food: 5
Service: 5
We had a great meal, loved the view and Emily provided the best service! Can’t wait to come back!
Kid-friendliness: Emily was so nice to our kids!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Lobster Roll, Taco, Fish and Chips
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