I come here because it’s convenient but it’s a 50-50. Sometimes they make your coffee great otherwise it’s like they don’t care. Also when your customer asked for decaf, it’s because they either can’t take caffeine or they’re pregnant. So please follow the instructions when someone asked for decaf instead of just giving them caffeinated coffee either way.
Tamako Passarelli
I went there today to pick up a mobile order. I gave my name at the speaker. The girl at the speaker than says “what kind of name is Tamako.” I get to the window and the girl was too ashamed to come over and had another coworker hand me the food. He said “sorry about that she should have turned her speaker off” Seriously! No she shouldn’t have said that at all!! He said her name was Aubrey. Sorry Aubrey that the name my mother, that passed in 2022, gave me is not to your liking! I’ve posted in the Smithfield fb page and all my personal pages to let everyone I know in the Smithfield/Johnston area to not order from your restaurant. If this is how your employees think it’s ok to treat people then you don’t deserve our business.
Paul Howarth
Cold and crappy, plain and simple.
Ally 101
Older lady behind the counter was rude. I asked for a coffee and a hot chocolate and they put an expresso shot in my hot chocolate😐 Worst dunkin I’ve ever went to
Leonor arruda
Jolon He’s very friendly, very polite and I recommended for the people go and talk in him. He’s a very nice kid.
Atmosphere: 5
Food: 5
Service: 5
Sennen Conte
Dunkie is
Atmosphere: 5
Food: 5
Service: 5
Electra Auto Sales
Everyone in here is always pleasant says good morning with a smile!! One of my favorite dunkins!!! thank you
Adler E
It's becoming a daily addiction people...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Marlena Brady
Went in to order. Green tea. The lady behind the counter was rude. Made my drinks twice bith wrong. She wasn't paying attention. They gave me the last of the tea which was gross and not tea. They said they can't do a refund unless the manager is there. I think they need to change that. Told me to come back Tuesday to speak to the manager. So I had to leave with a drink that wasn't made correctly. Very poor service.
Service: 1
Brian Kenney
Done with this dunkin. Morning crew is slow almost everyday. Made me late to worry multiple times. Took 15 minutes for 3 cars in front of me.
Dunkin on Putnam Pike in Johnston; Horrible, Rude, so-called manager and staff! I say good morning, I get crickets. On Sunday, October 8, 2023 my daughter ordered our usual lattes, if you order it out of the "norm", staff acts as if you the paying customer is an inconvenience! She likes extra espresso and pays for it! Older staff member always extremely rude, my daughter always let it go until today, words were exchanged as manager strolled through saying nothing, then bam, the "N" word was hurled at my daughter by the old wrinkled staff member, cops were called! Unprofessional outright racist! My daughter got banned for a year from the premises, who gives a damn! We will never step foot in that rat trap!
Atmosphere: 1
Service: 1
Ssbrina S
Dunkin on Putnam Pike in Johnston; Horrible, Rude, so-called manager and staff! I say good morning, I get crickets. On Sunday, October 8, 2023 my daughter ordered our usual lattes, if you order it out of the "norm", staff acts as if you the paying customer is an inconvenience! She likes extra espresso and pays for it! Older staff member always extremely rude, my daughter always let it go until today, words were exchanged as manager strolled through saying nothing, then bam, the "N" word was hurled at my daughter by the old wrinkled staff member, cops were called! Unprofessional outright racist! My daughter got banned for a year from the premises, who gives a damn! We will never step foot in that rat trap!
Atmosphere: 1
Service: 1
Dane Henderson
The only Dunkin donuts in the entire area that isn't slow as molasses, and they have what you are looking for. Every Johnston location and the other DD on 44 are an absolute joke!
I come here because it’s convenient but it’s a 50-50. Sometimes they make your coffee great otherwise it’s like they don’t care. Also when your customer asked for decaf, it’s because they either can’t take caffeine or they’re pregnant. So please follow the instructions when someone asked for decaf instead of just giving them caffeinated coffee either way.
I went there today to pick up a mobile order. I gave my name at the speaker. The girl at the speaker than says “what kind of name is Tamako.” I get to the window and the girl was too ashamed to come over and had another coworker hand me the food. He said “sorry about that she should have turned her speaker off” Seriously! No she shouldn’t have said that at all!! He said her name was Aubrey. Sorry Aubrey that the name my mother, that passed in 2022, gave me is not to your liking! I’ve posted in the Smithfield fb page and all my personal pages to let everyone I know in the Smithfield/Johnston area to not order from your restaurant. If this is how your employees think it’s ok to treat people then you don’t deserve our business.
Cold and crappy, plain and simple.
Older lady behind the counter was rude. I asked for a coffee and a hot chocolate and they put an expresso shot in my hot chocolate😐 Worst dunkin I’ve ever went to
Jolon He’s very friendly, very polite and I recommended for the people go and talk in him. He’s a very nice kid.
Atmosphere: 5
Food: 5
Service: 5
Dunkie is
Atmosphere: 5
Food: 5
Service: 5
Everyone in here is always pleasant says good morning with a smile!! One of my favorite dunkins!!! thank you
It's becoming a daily addiction people...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Went in to order. Green tea. The lady behind the counter was rude. Made my drinks twice bith wrong. She wasn't paying attention. They gave me the last of the tea which was gross and not tea. They said they can't do a refund unless the manager is there. I think they need to change that. Told me to come back Tuesday to speak to the manager. So I had to leave with a drink that wasn't made correctly. Very poor service.
Service: 1
Done with this dunkin. Morning crew is slow almost everyday. Made me late to worry multiple times. Took 15 minutes for 3 cars in front of me.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Dunkin on Putnam Pike in Johnston; Horrible, Rude, so-called manager and staff! I say good morning, I get crickets. On Sunday, October 8, 2023 my daughter ordered our usual lattes, if you order it out of the "norm", staff acts as if you the paying customer is an inconvenience! She likes extra espresso and pays for it! Older staff member always extremely rude, my daughter always let it go until today, words were exchanged as manager strolled through saying nothing, then bam, the "N" word was hurled at my daughter by the old wrinkled staff member, cops were called! Unprofessional outright racist! My daughter got banned for a year from the premises, who gives a damn! We will never step foot in that rat trap!
Atmosphere: 1
Service: 1
Dunkin on Putnam Pike in Johnston; Horrible, Rude, so-called manager and staff! I say good morning, I get crickets. On Sunday, October 8, 2023 my daughter ordered our usual lattes, if you order it out of the "norm", staff acts as if you the paying customer is an inconvenience! She likes extra espresso and pays for it! Older staff member always extremely rude, my daughter always let it go until today, words were exchanged as manager strolled through saying nothing, then bam, the "N" word was hurled at my daughter by the old wrinkled staff member, cops were called! Unprofessional outright racist! My daughter got banned for a year from the premises, who gives a damn! We will never step foot in that rat trap!
Atmosphere: 1
Service: 1
The only Dunkin donuts in the entire area that isn't slow as molasses, and they have what you are looking for. Every Johnston location and the other DD on 44 are an absolute joke!
Atmosphere: 5
Food: 5
Service: 5
Wheelchair accessibility: No steps.
Food: 5
Service: 5
Quick service...pleasant workers
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bacon Egg and Cheese
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