Very racist ! I waited in the lobby waiting for 20 min . There were Caucasin people who came in after and they got service from but kept walking past me and not serving people of color . Very rude and need new management .
Atmosphere: 1
Food: 2
Service: 1
Andy Huling
Good thank you
Rob Clancy
I wouldn't recommend it. My girlfriend and i came here after a great day of doing helicopter tours and a visit to the newport car museum that was great. here how ever was not so great. It was slow, which we assumed would be good cause it wasn't busy. Despite it being slow the waitress was very slow. When we placed our order she forgot to ring in out appetizer dispite asking use multiple questions about our appetizer. We were served our meal by the store manager who was surprised when I said we said we ordered BBQ wings for an appetizer and never got them, just to find out it was never rung in. We saw our originally waitress maybe 2 or 3 times at time at most, the 3rd time was for a box that took forever. Basically she asked us for drinks which took a very long time. we saw our drinks waiting on the bar counter for atleast 10 to 15 minutes before we actually got them. We delt with the manager probably the same amount of times as we saw our server. Even tho they messed up our order and we didn't get what we ordered, the manager didnt do anything to make it right. We paid in full for what we did receive. Despite theyre lack ability to follow thought on what we actually ordered. We were never compensated for they're messed up, even tho they messed up our order. The food was sub par and I would never, never ever recommend this place to anyone. If you want to be let down, not given what you ordered and not compensated for the mess up of the restaurant then I would highly recommend this place. If you actually care about your meal and would like every thing you ordered in a timely manner and be treated properly then this is not the place for you. If you are looking for sub par food and service then you are in the right place.
Atmosphere: 2
Food: 1
Service: 1
Matt Milan
Decent experience. No alcohol in my mixed drink, though. Maybe the alcohol machine ran out of alcohol or something. Like when the fountain soda machine... never mind.
Atmosphere: 4
Food: 5
Service: 4
Rony Braunstein
We came on Sunday at 2200. After the host let us sit, we waited few minutes.she came again and couldn't answer questions like the price of the beer. We waited more than 15 minutes to order. During this time 3 different workers of the restaurant came to us, but no one took an order.after mor than 15 minutes we left without eating. We'll never go back there again.
Service: 1
Jim Delanoy
Ordered a cocktail recommended by server. Twenty minutes went bye and finally canceled because not made yet. Only 4 people seated at bar. No bartender. Only 7 booths occupied. Dead and takes 30 minutes and no food yet. Horrible service
Service: 1
Baran Kandemir
It was the worst experience of my life 🥹ðŸ˜
Cindy Brennan
Food wasn't great. Extremely slow service.
Atmosphere: 2
Food: 1
Service: 1
Candace
Cheryl is the best! She is the sweetest person, and I honestly only keep coming back because she is always attentive and friendly. Thank you!
Guided Spirit
Our server was attentive and good looking and we appreciate both of those things. She made the experience for us this evening
Excellent staff, and bartender Cheryl made the best drinks ever, food was awesome....
taylor nicole
Not actually open til midnight, they stop taking orders at 1130pm and kitchen staff is gone within 15 minutes
Ana Rivera
We came in this past Saturday, 1.18.25 as a party of 5 and from the moment we came in were greeted by the most Amazing Host, smiling and so Courteous. We were instantly seated & our Server, Isabella, was So Friendly! & kind took our drinks & apps pretty swiftly that night. Isabella was attentive, and Cheerful around the clock and didn’t let our drinks run out! What Incredible Customer Service & Experience! I loved coming to this location wow! Also as it was getting busy Isabella still made sure throughout that we were pleased with our apps, and entrees. I’ll be DEFINITELY going back thank you so much the Best Experience out of all the Applebees I’ve been to. Thank you to the Incredible Team!!
-HOA{*53N50Rx0RGA5M*}DSD-
Love this place,always have A1 service! Marissa,Liz,and Cheryl are the BEST!!!!
G F
A lot of service members come here because of the long term hotels nearby. No issues with the food. good service, but the atmosphere gets a three because it is an Applebee’s.
Very racist ! I waited in the lobby waiting for 20 min . There were Caucasin people who came in after and they got service from but kept walking past me and not serving people of color . Very rude and need new management .
Atmosphere: 1
Food: 2
Service: 1
Good thank you
I wouldn't recommend it. My girlfriend and i came here after a great day of doing helicopter tours and a visit to the newport car museum that was great. here how ever was not so great. It was slow, which we assumed would be good cause it wasn't busy. Despite it being slow the waitress was very slow. When we placed our order she forgot to ring in out appetizer dispite asking use multiple questions about our appetizer. We were served our meal by the store manager who was surprised when I said we said we ordered BBQ wings for an appetizer and never got them, just to find out it was never rung in. We saw our originally waitress maybe 2 or 3 times at time at most, the 3rd time was for a box that took forever. Basically she asked us for drinks which took a very long time. we saw our drinks waiting on the bar counter for atleast 10 to 15 minutes before we actually got them. We delt with the manager probably the same amount of times as we saw our server. Even tho they messed up our order and we didn't get what we ordered, the manager didnt do anything to make it right. We paid in full for what we did receive. Despite theyre lack ability to follow thought on what we actually ordered. We were never compensated for they're messed up, even tho they messed up our order. The food was sub par and I would never, never ever recommend this place to anyone. If you want to be let down, not given what you ordered and not compensated for the mess up of the restaurant then I would highly recommend this place. If you actually care about your meal and would like every thing you ordered in a timely manner and be treated properly then this is not the place for you. If you are looking for sub par food and service then you are in the right place.
Atmosphere: 2
Food: 1
Service: 1
Decent experience. No alcohol in my mixed drink, though. Maybe the alcohol machine ran out of alcohol or something. Like when the fountain soda machine... never mind.
Atmosphere: 4
Food: 5
Service: 4
We came on Sunday at 2200. After the host let us sit, we waited few minutes.she came again and couldn't answer questions like the price of the beer.
We waited more than 15 minutes to order. During this time 3 different workers of the restaurant came to us, but no one took an order.after mor than 15 minutes we left without eating. We'll never go back there again.
Service: 1
Ordered a cocktail recommended by server. Twenty minutes went bye and finally canceled because not made yet. Only 4 people seated at bar. No bartender. Only 7 booths occupied. Dead and takes 30 minutes and no food yet. Horrible service
Service: 1
It was the worst experience of my life 🥹ðŸ˜
Food wasn't great. Extremely slow service.
Atmosphere: 2
Food: 1
Service: 1
Cheryl is the best! She is the sweetest person, and I honestly only keep coming back because she is always attentive and friendly. Thank you!
Our server was attentive and good looking and we appreciate both of those things.
She made the experience for us this evening
Restaurantji Recommends
Excellent staff, and bartender Cheryl made the best drinks ever, food was awesome....
Not actually open til midnight, they stop taking orders at 1130pm and kitchen staff is gone within 15 minutes
We came in this past Saturday, 1.18.25 as a party of 5 and from the moment we came in were greeted by the most Amazing Host, smiling and so Courteous. We were instantly seated & our Server, Isabella, was So Friendly! & kind took our drinks & apps pretty swiftly that night. Isabella was attentive, and Cheerful around the clock and didn’t let our drinks run out! What Incredible Customer Service & Experience! I loved coming to this location wow! Also as it was getting busy Isabella still made sure throughout that we were pleased with our apps, and entrees. I’ll be DEFINITELY going back thank you so much the Best Experience out of all the Applebees I’ve been to. Thank you to the Incredible Team!!
Love this place,always have A1 service! Marissa,Liz,and Cheryl are the BEST!!!!
A lot of service members come here because of the long term hotels nearby. No issues with the food. good service, but the atmosphere gets a three because it is an Applebee’s.
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