The staff is really nice here this morning. I forgot my coffee at the drive-through and went to eat in the parking lot. I wish I remembered his name but an employee rushed out to hand it to me despite that it was snowing
Atmosphere: 5
Food: 5
Service: 5
Kim Molina
So far my worst experience on this island. First time using their app, first time ever going to this store. The app itself doesn’t seem to be a problem, but once you pay for your order, finding it again is a challenge. The problem started when I approached the drive through order spot. It took a minute before the young man greeted me, but he was friendly enough, seemed as if he had my order and asked me to drive up- when I got there, he never acknowledged me whatsoever, proceeded to start throwing coffee lids around like frisbees and then went to the grill area. The line behind me continued to grow- finally another person came to the window and handed me half of my order. When I asked for the rest, she had no clue what it was, and stated that there was no receipt or order. The donuts look ok…but don’t they even use a napkin or something to place them in the bag??? I will NEVER be back to this Dunkin’ Donuts ☹️
Atmosphere: 1
Food: 2
Service: 1
Josh Santos
How do you have a dozen employees yet not one is there to take an order and just ignore me. Worst service
Atmosphere: 1
Food: 3
Service: 1
Dan
Took 45 mins just to get through 5 cars…?…?
Darrell Laramie
Cold Brew is Great!
Atmosphere: 3
Food: 3
Service: 4
6mg PeppermintZyn
Great Dunkin if you go when the morning crew is there. Food comes out good and so does the coffee. Have been loving the Sabrina Carpenter Shaken Espresso and when I go in the morning it's always the same and tastes great! Lately I've been put on the night shift and go on my break around 6pm and the times I've been it's been very lackluster. The shaken espresso I get has been different everytime and the first one I got was whiter than me(I'm very white) and tasted terrible. Just went again tonight and still tasted nothing like what I get from the morning crew and the sandwich I got was cold and tasted weird. Def only go during the morning crews shift if you wanna be taken care of.
Karen Ottilige
I ordered jelly sticks and there wasn’t any jelly in them. This is unacceptable. This is how you lose customers and tips.
Parking: Great room
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Hash Browns
Brian Paquin
My go to for Cold Brew!
Parking: Small number of parking spaces shared by multiple businesses up front. More parking spaces in the rear. Gets very busy here.
Atmosphere: 3
Food: 4
Service: 5
KayC D
The staff were busy but attentive and pleasant.
Atmosphere: 5
Food: 5
Service: 5
Kimberly Aguiar
Not my favorite Dunkin on the Island but certainly nowhere near the worst, either. Cashier messed up my order but the manager was quick to fix and make up for it
Well the first time I came to visit this establishment and wouldn’t come back. The coffee looks way too dark and way too sweet and as I ordered my bagel with crème cheese I was heard a woman say I’m not making that so the guy who took my ordered had me wait 4 minutes because his food help was too lazy…the tattooed guy had to do it all!
Vegetarian options: Don’t bother ordering they’ll cry about doing there job.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bagel
Elliot Ricci
Worst Dunkin Donuts I have been to ever. Poorly managedDon't go there. Takes forever to get a cup of coffee and you have to explain how to make it several times. When I was at the speaker it took five minutes to get a response. People were honking their horns and some customers pulled out when they could and left. Get serious people. You're running a business, act like it and get with the program.
Karen-Michelle H
I've been getting the same breakfast on my trip - since I'm now gluten free - and it's delicious every time. ? Veggie and egg white bites with hot chocolate with three shots of caramel. Yum.
Atmosphere: 5
Food: 5
Service: 5
Kelsey Law
third time this week i ordered at the drive thru wait 5 minutes for my food and they tell my they are out after i pay and get my coffee.... im on my lunch break and dont have much time ive just been taking the loss and driving away after paying.... i don't have time to wait for the supervisor to refund me ill just pay the extra and go to starbucks across the street from now on
Atmosphere: 1
Food: 1
Service: 1
Kelsey L
third time this week i ordered at the drive thru wait 5 minutes for my food and they tell my they are out after i pay and get my coffee.... im on my lunch break and dont have much time ive just been taking the loss and driving away after paying.... i don't have time to wait for the supervisor to refund me ill just pay the extra and go to starbucks across the street from now on
The staff is really nice here this morning. I forgot my coffee at the drive-through and went to eat in the parking lot. I wish I remembered his name but an employee rushed out to hand it to me despite that it was snowing
Atmosphere: 5
Food: 5
Service: 5
So far my worst experience on this island.
First time using their app, first time ever going to this store.
The app itself doesn’t seem to be a problem, but once you pay for your order, finding it again is a challenge.
The problem started when I approached the drive through order spot. It took a minute before the young man greeted me, but he was friendly enough, seemed as if he had my order and asked me to drive up- when I got there, he never acknowledged me whatsoever, proceeded to start throwing coffee lids around like frisbees and then went to the grill area. The line behind me continued to grow- finally another person came to the window and handed me half of my order. When I asked for the rest, she had no clue what it was, and stated that there was no receipt or order.
The donuts look ok…but don’t they even use a napkin or something to place them in the bag???
I will NEVER be back to this Dunkin’ Donuts ☹️
Atmosphere: 1
Food: 2
Service: 1
How do you have a dozen employees yet not one is there to take an order and just ignore me. Worst service
Atmosphere: 1
Food: 3
Service: 1
Took 45 mins just to get through 5 cars…?…?
Cold Brew is Great!
Atmosphere: 3
Food: 3
Service: 4
Great Dunkin if you go when the morning crew is there. Food comes out good and so does the coffee. Have been loving the Sabrina Carpenter Shaken Espresso and when I go in the morning it's always the same and tastes great! Lately I've been put on the night shift and go on my break around 6pm and the times I've been it's been very lackluster. The shaken espresso I get has been different everytime and the first one I got was whiter than me(I'm very white) and tasted terrible. Just went again tonight and still tasted nothing like what I get from the morning crew and the sandwich I got was cold and tasted weird. Def only go during the morning crews shift if you wanna be taken care of.
I ordered jelly sticks and there wasn’t any jelly in them. This is unacceptable. This is how you lose customers and tips.
Parking: Great room
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Hash Browns
My go to for Cold Brew!
Parking: Small number of parking spaces shared by multiple businesses up front. More parking spaces in the rear. Gets very busy here.
Atmosphere: 3
Food: 4
Service: 5
The staff were busy but attentive and pleasant.
Atmosphere: 5
Food: 5
Service: 5
Not my favorite Dunkin on the Island but certainly nowhere near the worst, either. Cashier messed up my order but the manager was quick to fix and make up for it
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Avocado Toast
Restaurantji Recommends
Well the first time I came to visit this establishment and wouldn’t come back. The coffee looks way too dark and way too sweet and as I ordered my bagel with crème cheese I was heard a woman say I’m not making that so the guy who took my ordered had me wait 4 minutes because his food help was too lazy…the tattooed guy had to do it all!
Vegetarian options: Don’t bother ordering they’ll cry about doing there job.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bagel
Worst Dunkin Donuts I have been to ever. Poorly managedDon't go there. Takes forever to get a cup of coffee and you have to explain how to make it several times. When I was at the speaker it took five minutes to get a response. People were honking their horns and some customers pulled out when they could and left. Get serious people. You're running a business, act like it and get with the program.
I've been getting the same breakfast on my trip - since I'm now gluten free - and it's delicious every time. ? Veggie and egg white bites with hot chocolate with three shots of caramel. Yum.
Atmosphere: 5
Food: 5
Service: 5
third time this week i ordered at the drive thru wait 5 minutes for my food and they tell my they are out after i pay and get my coffee.... im on my lunch break and dont have much time ive just been taking the loss and driving away after paying.... i don't have time to wait for the supervisor to refund me ill just pay the extra and go to starbucks across the street from now on
Atmosphere: 1
Food: 1
Service: 1
third time this week i ordered at the drive thru wait 5 minutes for my food and they tell my they are out after i pay and get my coffee.... im on my lunch break and dont have much time ive just been taking the loss and driving away after paying.... i don't have time to wait for the supervisor to refund me ill just pay the extra and go to starbucks across the street from now on
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