McDonald's
288 E Main Rd, Middletown
(401) 847-0198
Recent Reviews
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If you want to have your order taken by someone who absolutely does NOT UNDERSTAND A LICK OF ENGLISH!!! Ordered a very basic order and they absolutely couldn’t get it right at all. Won’t be back.
Atmosphere: 1
Food: 2
Service: 1
The food is usually fine, its a normal mcdonalds. Somewhat cheap and convenient. My question is why do they keep giving the creamy chilli sauces??? Anytime I order any sauces they replace the ones I ordered with creamy chilli consistently, I never order those. I had a 40 piece for me and my friend, app told me to choose 6 sauces, I ordered 6 hot mustards and all I got was 6 chilli sauces. What's the deal with that?
Atmosphere: 2
Food: 5
Service: 2
Excellent
Atmosphere: 5
Food: 5
Service: 5
Worst made burger. Most is not between the buns and is scattered in the box that contains this mess. This place is trash and the people that made this burger are trash.
Atmosphere: 1
Food: 1
Service: 1
Can’t say anything google says it was open screen at the drive thru worked , all lights on staff inside and no service at the drive thru. Oh well.
Atmosphere: 1
Food: 1
Service: 1
I went to McDonald’s to get a meal, and the service was awful. The staff seemed untrained — many of them don’t even speak English properly 🤦🏼♀️. I chose the “dine-in” option since the place wasn’t busy. I gave my table number, but they didn’t bother bringing the food to me; instead, they just called out my order number, which felt really lazy. I also paid extra for a sweet tea, but it wasn’t filled all the way. Out of my 10 nuggets, 4 were undercooked. I’ve also waited over 15 minutes for some fries. Honestly, I wouldn’t recommend going there!
Atmosphere: 2
Food: 3
Service: 1
They are a great McDonald's food wise, but it is of course just a McDonald's. Rating for McDonald's 5 stars, for food in general 3 stars.
Food: 4
Service: 3
On the door it says they are closing at 11 and at 9:30 they have closed the door
Atmosphere: 1
Food: 1
Service: 1
Good food nice prices best place for food
Atmosphere: 5
Food: 5
Service: 5
I got a moca ice coffee. Didn't taste any coffee. Mostly milk. The hash brown tasted off. I don't think it is all potatoe.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Beware, both the store hours posted in the app and online are incorrect. Drive through doesn't open until 6. Had to wait for 30 minutes after driving out of the way.
Atmosphere: 1
Food: 3
Service: 1
Can’t believe I’m actually reviewing McDonalds, but here we go… placed a mobile order on 08/16/2025.
- First red flag: Drive-thru took 15 mins with 3 cars.
- When I got to the window, there was zero customer interaction at drive-thru. No acknowledgment. I get it - it’s McDonalds, but still… I felt like I was annoying them by showing up.
- They forgot part of my order - I didn’t realize until a few mins after I left the drive-thru
- I went back through the drive-thru, explained I was missing an item, and referenced my mobile order code. The worker argued the code didn’t exist and that I wasn’t missing anything…
- Proceeded to drive-thru pickup window and showed them my order receipt. Lady didn’t want to look at me - just simply handed me over the missing item and remained with a scowl on her face.
Horrible customer service. Hire people who shred an ounce of work ethic and can actually communicate with the customer. My worst experience at this location.
Atmosphere: 2
Food: 3
Service: 1
Door dashed and they literally only put drinks in the bag even though the receipt was printed to the side of the bag with our whole order. And then another night we asked if we could get a milkshake and she said no you have to get it with a combo so we went online and ordered it so it wasn’t a combo and just the milkshake and then when we pulled up to the window we got our order we asked for at the radio thing and then we also said we have an online order and she said she wouldn’t give it to us because we have to wait like all the others for the food (even though we had been waiting in line for 20 minutes) and then once she saw it was just a milkshake she finally agreed to make it.
Atmosphere: 1
Food: 1
Service: 1
I'm sorry to report they may have been under staffed to keep up inside and drive thru.
Food: 4
Service: 4
Lazy worker that can’t even make a simple spicy chicken snack wrap. Sauces were uneven, chicken was cold, and wrap was small!
Atmosphere: 3
Food: 4
Service: 2
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