This morning I ordered a cinnamon cinnamon toasted bagel with extra strawberry cream cheese. It came with none and the hardest/stale burnt bagel I’ve ever had from Dunkin. When I went inside they told me they don’t put cream cheese on bagels and the manager openly expressed how much she hates her job and was pissed I asked for a new bagel because the one I got wasn’t edible and proceeded to give me an even more burnt bagel. I know customers can be rude but I’ve never been one of those and that was the worst customer service I ever experienced. The other reviews explain it all. Worst Dunkin ever
Atmosphere: 1
Food: 1
Service: 1
Colleen Lambert
Best Dunkin in South County!!!
Atmosphere: 5
Food: 5
Service: 5
Riley Emery
I ordered a bacon egg and cheese and the bacon was disgusting genuinely looks like burnt car crash victims I wanted to throw up the millisecond it touched my mouth.
Atmosphere: 1
Food: 1
Service: 3
MIKE
Worst DD of all time, i sat in drive thru for 23 of which 15 min was waiting for one car at window ahead of me. I understand large orders …things can take time but ask them to pull into a spot and keep it moving, i get to the window and they do not have my full order ready. GO TO WAKEFIELD location around corner
Luis Lopez
Forgot my entire sandwich and burnt the bacon in my loaded hash browns
jason gonsalves
The girls were sweat to me. Thank you for helping an old man
Atmosphere: 3
Service: 5
Jeffrey Bakota
The employees all feel like friends. My drink is always amazing
Atmosphere: 4
Food: 4
Service: 5
Adam Bennett
Convenient being on the side of 146. Coffee was good, but they did not make the sandwiches right.
Atmosphere: 3
Food: 3
Service: 3
doug Herbert
They were busy, and the woman taking orders at the drive-through was either stressed out or just a miserable person. She was quite rude while taking our order. Food came out fairly quick and window service was a little friendlier.
Atmosphere: 2
Food: 4
Service: 2
Geoff Smith
Best coffee, dunkin all over USA. BUT THIS LOCATION IS MY FAV
idk who made my coffee today but it was literally so good u made my month i love u dunkin donut
Atmosphere: 5
Food: 5
Service: 5
Liam Mcgloinn
Me and my friend ordered food but they forgot the 2 donuts we ordered that should be the first thing you grab for the order
Atmosphere: 2
Food: 1
Service: 1
Vicki Bowie
Bathroom is gross. Toilet paper on waste basket and no soap. Floor was OK clean tho
Atmosphere: 5
Food: 5
Service: 5
Anita C.
I went through the drive-thru this morning. I order an ice coffee as always, I ask at the board, to stir my ice coffee. As I pulled up to the window all the sugar and caramel was thick and visible at the bottom of my cup. It wasn't stirred. I asked again politely if someone could stir it. The young girl at the window laughed, and instead of handing the coffee off to someone else to stir, she took it and crouched down under the table with it, as if i wasn't looking, and shook it! I drove off to park to go in. As I began saying I wanted a refund, the Manager asked me what was going on. I proceeded to speak and the young lady started yelling over me as a child does, accusing me of getting an attitude! I was heated at this point and yelled back at her, asking if she knew the difference between stir vs shake. She told me I shouldn't come to Dunkin'. As she was yelling and being a psycho, lighting the fire under me, i told her she shouldn't be in customer service at all. I was trying to maintain my politeness to the young man at the counter and towards the manager. This is unacceptable period! She was working the window. There was no need or reason for her to laugh in my face upon my second request to stir the sugar and Caramel that layed there in the cup. Nor was it her responsibility to fix it. And finally the yelling she started because she wanted to validate her mistake and not own or take accountability for her actions was absurd!!! Back in the 90s, we stirred the ice coffee, always, period. Why with coffee being nearly $4 a cup, do we even have to request someone to stir our coffee??? It's common sense, just like when you make Kool-aid. Do you leave the sugar on the bottam and drink it without stirring??? Anyway, I will make my own from here on out!! Done with that location for good!
Atmosphere: 1
Food: 1
Service: 1
mat nantay
This was a horrible experience my other half went through the drive thru to get coffees for himself and I. Upon ordering he forgot a coffee when he pulled up to the window and asked to put in another coffee the female worker at the window says we don’t do that here it’s company policy you’ll have to come inside or go around. Which is extremely unprofessional because that doesn’t seem like a policy that dunkin has. As I would never tell a paying customer to have to go around and wait again for a coffee that takes two seconds to make. This is how you will lose dedicated and loyal customers for service like that.
This morning I ordered a cinnamon cinnamon toasted bagel with extra strawberry cream cheese. It came with none and the hardest/stale burnt bagel I’ve ever had from Dunkin. When I went inside they told me they don’t put cream cheese on bagels and the manager openly expressed how much she hates her job and was pissed I asked for a new bagel because the one I got wasn’t edible and proceeded to give me an even more burnt bagel. I know customers can be rude but I’ve never been one of those and that was the worst customer service I ever experienced. The other reviews explain it all. Worst Dunkin ever
Atmosphere: 1
Food: 1
Service: 1
Best Dunkin in South County!!!
Atmosphere: 5
Food: 5
Service: 5
I ordered a bacon egg and cheese and the bacon was disgusting genuinely looks like burnt car crash victims I wanted to throw up the millisecond it touched my mouth.
Atmosphere: 1
Food: 1
Service: 3
Worst DD of all time, i sat in drive thru for 23 of which 15 min was waiting for one car at window ahead of me. I understand large orders …things can take time but ask them to pull into a spot and keep it moving, i get to the window and they do not have my full order ready. GO TO WAKEFIELD location around corner
Forgot my entire sandwich and burnt the bacon in my loaded hash browns
The girls were sweat to me. Thank you for helping an old man
Atmosphere: 3
Service: 5
The employees all feel like friends. My drink is always amazing
Atmosphere: 4
Food: 4
Service: 5
Convenient being on the side of 146. Coffee was good, but they did not make the sandwiches right.
Atmosphere: 3
Food: 3
Service: 3
They were busy, and the woman taking orders at the drive-through was either stressed out or just a miserable person. She was quite rude while taking our order. Food came out fairly quick and window service was a little friendlier.
Atmosphere: 2
Food: 4
Service: 2
Best coffee, dunkin all over USA. BUT THIS LOCATION IS MY FAV
Restaurantji Recommends
idk who made my coffee today but it was literally so good u made my month i love u dunkin donut
Atmosphere: 5
Food: 5
Service: 5
Me and my friend ordered food but they forgot the 2 donuts we ordered that should be the first thing you grab for the order
Atmosphere: 2
Food: 1
Service: 1
Bathroom is gross. Toilet paper on waste basket and no soap. Floor was OK clean tho
Atmosphere: 5
Food: 5
Service: 5
I went through the drive-thru this morning. I order an ice coffee as always, I ask at the board, to stir my ice coffee. As I pulled up to the window all the sugar and caramel was thick and visible at the bottom of my cup. It wasn't stirred. I asked again politely if someone could stir it. The young girl at the window laughed, and instead of handing the coffee off to someone else to stir, she took it and crouched down under the table with it, as if i wasn't looking, and shook it! I drove off to park to go in. As I began saying I wanted a refund, the Manager asked me what was going on. I proceeded to speak and the young lady started yelling over me as a child does, accusing me of getting an attitude! I was heated at this point and yelled back at her, asking if she knew the difference between stir vs shake. She told me I shouldn't come to Dunkin'. As she was yelling and being a psycho, lighting the fire under me, i told her she shouldn't be in customer service at all. I was trying to maintain my politeness to the young man at the counter and towards the manager. This is unacceptable period! She was working the window. There was no need or reason for her to laugh in my face upon my second request to stir the sugar and Caramel that layed there in the cup. Nor was it her responsibility to fix it. And finally the yelling she started because she wanted to validate her mistake and not own or take accountability for her actions was absurd!!! Back in the 90s, we stirred the ice coffee, always, period. Why with coffee being nearly $4 a cup, do we even have to request someone to stir our coffee??? It's common sense, just like when you make Kool-aid. Do you leave the sugar on the bottam and drink it without stirring??? Anyway, I will make my own from here on out!! Done with that location for good!
Atmosphere: 1
Food: 1
Service: 1
This was a horrible experience my other half went through the drive thru to get coffees for himself and I. Upon ordering he forgot a coffee when he pulled up to the window and asked to put in another coffee the female worker at the window says we don’t do that here it’s company policy you’ll have to come inside or go around. Which is extremely unprofessional because that doesn’t seem like a policy that dunkin has. As I would never tell a paying customer to have to go around and wait again for a coffee that takes two seconds to make. This is how you will lose dedicated and loyal customers for service like that.
Atmosphere: 1
Food: 1
Service: 1
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