Ben & Jerry's

224 Water St, New Shoreham
(401) 466-5430

Recent Reviews

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Ken J

someone working here noticed my girlfriend was looking unwell and very kindly offered to give her some of her own advil! we had no meds and the drugstore next door was closed so we ended up taking her up on it. just a standout individual who deserves a raise. the ice cream was good too.

Sophia Giordano

If you’re looking for emotional support in the form of dairy, this is your place. I walked in stressed, lactose intolerant, and spiritually lost—and left with a cone of Phish Food and a newfound sense of purpose. The flavor options are endless and oddly philosophical (why is “Americone Dream” so patriotic? Why does “The Tonight Dough” make me believe in late-night comedy again?).

Customer service? Impeccable. I dropped my sample spoon, and within seconds, a scoop angel appeared with a fresh one like some frozen dessert guardian. It was like being cared for by the United Nations of Ice Cream.

The only danger is that you will leave wanting to try seven more flavors and possibly with a tattoo that says “Chunky Monkey 4 Life.”

10/10 would recommend. Bring a spoon and a therapist, just in case.

Danira Vasquez

Stopped by the Ben & Jerry’s shop on Block Island. The male employee was super friendly and helpful—when I asked about cup sizes, he explained the smaller size would be filled above the rim, which helped us decide. My partner was served by him and got two generous scoops as described. I, on the other hand, was helped by the female employee, who was noticeably less friendly and only gave me one small scoop in the same size cup. The inconsistency in portions and attitude was disappointing, especially for a well-known brand. The ice cream itself was great, but the experience was not.

Richard Rosenbaum

Typical B&J's. About 30 different flavors. Lots of choices for cones or cups, etc. clean and staff is friendly. Some indoor seating but I did not see any outdoor seats.

Oliver Bergeron

The ice cream was amazing and the staff were very kind. I recommend visiting!

Philippe Lauga

More than 10$ for a scoop. Are you serious?

The Empath

You don't often find Ben & Jerry's ice cream stores in Europe — we're used to getting it at grocery stores in the usual pints, and honestly, I'm not a big fan. But WOW! The ice cream here, scooped fresh from those big tubs, is absolutely delicious!

jeeellC likes

B&J ice cream is fantastic, but this location needs some work. The ice cream was icy, the large cup was under filled and was significantly smaller than a small cone, the selection was underwhelming with flavors unavailable, and there wasn't a 'no tip' option. Plus, it's expensive for the quantity.

Atmosphere: 1

Food: 5

Service: 1

Jill

B&J ice cream is fantastic, but this location needs some work. The ice cream was icy, the large cup was under filled and was significantly smaller than a small cone, the selection was underwhelming with flavors unavailable, and there wasn't a 'no tip' option. Plus, it's expensive for the quantity.

Atmosphere: 1

Food: 5

Service: 1

Nick Walker

The coconut 7 layer bar ice cream was incredible. That being said, they should really stay open later. The last two nights we went at 9pm to find Ben and Jerry's closed and the other two ice cream shops with 30 minute long lines out the door. Why a seasonal business would close so early and forgo so much business is not understandable.

MJ

They have one gluten free flavor but aren’t able to serve it to celiacs because the line is cross contaminated and the freezer is too cold for them to serve out of a fresh container.

Marty Jones

They have one gluten free flavor but aren’t able to serve it to celiacs because the line is cross contaminated and the freezer is too cold for them to serve out of a fresh container.

Jack Hoder

Just great

Dylan Rodgers

Their vanilla ice cream is awesome! Never expected it to be this good.

colleen c

Small little shop right on Main St. perfect place to pop into before hopping back onto the Ferry for the day. Our server was super sweet, room was clean and plenty of flavors to choose from.

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