The ladies were very nice, seeing how early it was! My coffees were perfect, my wife extremely happy! Thank you
Atmosphere: 5
Food: 5
Service: 5
Alyssa Goentzel
The reason im giving this a one star is not due to staffing, the quality of the food nor the service. Im frustrated and quite frankly shocked at the parking. Why? Because two employees were doing work on a car in the back and shooting the shit. Looks like an oil change was being done. Which took up the only available slot to park had they not been there. Not cool considering some folks who are handicap genuinely need these spots. Get it together dunkins on memorial. ✌️
Atmosphere: 4
Food: 4
Service: 5
Lucas McCain
First a new driver from one of the food delivery companies comes in and ask the manager for the order and she yelled at him and told him to stand down the other end. Because no one was down at the other end after about ten minutes of waiting he goes to the front counter and asks about his order and this time she screams at the poor kid. I spoke of for him because he's now nervous and don't know what to do. The whole store spoke up for him and all she did was argue back. Took 15 minutes for the girl to make one sandwich which had her rubber glove left in it. Not sure if that was a tactic cuz I spoke up for the driver. Then one lady in the back eating her sandwich while the whole store is in the weeds couldn't help but stare at you with a look like she wanted to kill you. You will never catch me at this Dunkin' Donuts again.I will travel twice as far to get dunkin. The owner would be embarrassed.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Lamprey
This location was *swamped* on a Sunday morning with mobile orders. The three staff in store could not keep up with all of the orders coming from the app, and were visibly overwhelmed in their interactions with in store customers. More staff needed, and definitely more training in customer service.
Greer Swiston
I always love Dunkin' ... have been a fan since forever ...
The poor service and lack professional courtesy at this location was shocking.
I waited at the counter for service for over 5 min and tried to catch anyone's attention (there were at least 3-4 individuals working behind the counter) but it seemed none of them were on cash register duty and no one had time to answer a question.
They were indeed all busy filling order that were apparently coming thru online.
Finally, I decided to just place my order thru the app.
When I stepped away, another woman stepped up to the counter and was helped right away.
I'm Asian and the woman who was helped looked Caucasian, was that the difference that mattered?
My order was noticeably fulfilled AFTER the woman who came and ordered after me.
I have never been so poorly treated or felt so discriminated against.
Atmosphere: 2
Food: 5
Service: 2
Paul Lalicata
Consistent as a Dunkin donuts is but parking is the worst I've ever seen at a Dunkin donuts.
Atmosphere: 3
Food: 4
Service: 3
Wendy Magee
Good food but very small. It's a grab and go. No seating which was fine for us
Atmosphere: 3
Food: 5
Service: 5
Timothy Howard
The longest wait I've ever had a dunkin donuts, 25 minutes just to have a slapped together sandwich and unmixed iced coffee that was more ice than coffee and raw hash browns. Employees are racist and very aggressive, and just yell at customers for asking questions. First time in Newport and I WILL NEVER BE BACK TO THIS LOCATION!
Jonathan B
This is a last resort Dunkin if you are near Bellevue Ave. It many times is out of what you ordered, and if you ordered on the app, you won't get any help for a refund because it's ap0 related, so don't ebn bother asking. Service is meh, and the coffee is burnt or sharp a lot. If you are walking around here, it's pretty much your only option, so I guess it's better than nothing, but if you can drive 10 mins to the other ones, I suggest that.
Super bad service, the racism of an employee is noticeable, she throws away the drinks, she does it badly, it tastes bad
Amy Chounlamany
Small, with no drive thru, the staff was fast and friendly. Coffee was perfect each time (that's always the best).
Deli Dolu
Definitely rudest and most unprofessional Dunkin’ Donuts ever I was there for an delivery order and waited for over 10 min for order but the problem was order was ready sitting over there but no one didn’t give me the order all you gonna hand it to me that package I don’t have to wait over 10 min for you and she’s talking so rude so unprofessional even instead of hand it to me she drop the order like a rock so unprofessional so rude first things I’m gonna do is definitely report to the corporation tomorrow.
kev stäçkz
Went in for a DoorDash && asked if i could get them white lady gave me attitude for no reason horrible service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Loaded Hash Browns
William Kirby
Staff here is very rude and snappy. Zero professionalism.
The ladies were very nice, seeing how early it was! My coffees were perfect, my wife extremely happy! Thank you
Atmosphere: 5
Food: 5
Service: 5
The reason im giving this a one star is not due to staffing, the quality of the food nor the service. Im frustrated and quite frankly shocked at the parking.
Why? Because two employees were doing work on a car in the back and shooting the shit. Looks like an oil change was being done. Which took up the only available slot to park had they not been there.
Not cool considering some folks who are handicap genuinely need these spots.
Get it together dunkins on memorial. ✌️
Atmosphere: 4
Food: 4
Service: 5
First a new driver from one of the food delivery companies comes in and ask the manager for the order and she yelled at him and told him to stand down the other end. Because no one was down at the other end after about ten minutes of waiting he goes to the front counter and asks about his order and this time she screams at the poor kid. I spoke of for him because he's now nervous and don't know what to do. The whole store spoke up for him and all she did was argue back.
Took 15 minutes for the girl to make one sandwich which had her rubber glove left in it. Not sure if that was a tactic cuz I spoke up for the driver.
Then one lady in the back eating her sandwich while the whole store is in the weeds couldn't help but stare at you with a look like she wanted to kill you.
You will never catch me at this Dunkin' Donuts again.I will travel twice as far to get dunkin. The owner would be embarrassed.
Atmosphere: 1
Food: 1
Service: 1
This location was *swamped* on a Sunday morning with mobile orders. The three staff in store could not keep up with all of the orders coming from the app, and were visibly overwhelmed in their interactions with in store customers. More staff needed, and definitely more training in customer service.
I always love Dunkin' ... have been a fan since forever ...
The poor service and lack professional courtesy at this location was shocking.
I waited at the counter for service for over 5 min and tried to catch anyone's attention (there were at least 3-4 individuals working behind the counter) but it seemed none of them were on cash register duty and no one had time to answer a question.
They were indeed all busy filling order that were apparently coming thru online.
Finally, I decided to just place my order thru the app.
When I stepped away, another woman stepped up to the counter and was helped right away.
I'm Asian and the woman who was helped looked Caucasian, was that the difference that mattered?
My order was noticeably fulfilled AFTER the woman who came and ordered after me.
I have never been so poorly treated or felt so discriminated against.
Atmosphere: 2
Food: 5
Service: 2
Consistent as a Dunkin donuts is but parking is the worst I've ever seen at a Dunkin donuts.
Atmosphere: 3
Food: 4
Service: 3
Good food but very small. It's a grab and go. No seating which was fine for us
Atmosphere: 3
Food: 5
Service: 5
The longest wait I've ever had a dunkin donuts, 25 minutes just to have a slapped together sandwich and unmixed iced coffee that was more ice than coffee and raw hash browns. Employees are racist and very aggressive, and just yell at customers for asking questions. First time in Newport and I WILL NEVER BE BACK TO THIS LOCATION!
This is a last resort Dunkin if you are near Bellevue Ave. It many times is out of what you ordered, and if you ordered on the app, you won't get any help for a refund because it's ap0 related, so don't ebn bother asking. Service is meh, and the coffee is burnt or sharp a lot. If you are walking around here, it's pretty much your only option, so I guess it's better than nothing, but if you can drive 10 mins to the other ones, I suggest that.
Everybody just seemed so miserable and unhappy.
Restaurantji Recommends
Super bad service, the racism of an employee is noticeable, she throws away the drinks, she does it badly, it tastes bad
Small, with no drive thru, the staff was fast and friendly. Coffee was perfect each time (that's always the best).
Definitely rudest and most unprofessional Dunkin’ Donuts ever I was there for an delivery order and waited for over 10 min for order but the problem was order was ready sitting over there but no one didn’t give me the order all you gonna hand it to me that package I don’t have to wait over 10 min for you and she’s talking so rude so unprofessional even instead of hand it to me she drop the order like a rock so unprofessional so rude first things I’m gonna do is definitely report to the corporation tomorrow.
Went in for a DoorDash && asked if i could get them white lady gave me attitude for no reason horrible service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Loaded Hash Browns
Staff here is very rude and snappy. Zero professionalism.
Atmosphere: 1
Service: 1
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