Ordered a 7” cake for my daughters birthday, white cake, vanilla buttercream frosting with a raspberry filling and it was phenomenal. We will go back.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Birthday Cake
Samantha Himlin
Amazing birthday cake (yellow w. vanilla buttercream) loved by all.
Annie Brasel
Ordered a lemon cake for a friend's birthday and it was SO good! Decorations were exactly what I asked for and the cake was so moist, it didn't even need the frosting, which was also yummy. Thanks for making a friend's birthday special.
Capt. Charles Jenison
Just had their iced coffee with ice coffee ice cubes. Wow. My favorite!!!!
Eamonn Moy
If you happen to be waiting for the bus across the street and your nose is running because it’s allergy season and you really need a tissue, this is not the place to go if you are looking for basic compassion for fellow man. When I asked for a napkin the person behind the counter gave me a single square, and when I asked for a second they looked me dead in the eye and said no. I asked if she was serious and said just “no you can’t have another” It’s not like I blew my nose right there, or there were any other customers, I just needed more than one tiny napkin at least two. Especially with an 5 inch stack of napkins sitting between us. It a bakery, you don’t got a paper towel or something? Anyway, I know this really is a non issue and I probably sound like George Costanza but I’m on the bus now and I have the time to rant. I Like I get that there are real problems in this world and that this isn’t one. But as a native who feels the city is pushing out locals, this was maybe the final nail in the coffin. To be honest, I’m mostly just impressed at their conviction to the profit margin and to saving napkins. I’ve worked on broadway a lot, I understand you sometimes feel like you’re just supporting the people walking around but I also know what a stack of couple hundred napkins look like. I also know supporting the locals walking around is a good thing. The heroes next door were more annoyed that I even asked and didn’t just grab them- because you know, the human condition.
I’ve had the food from here in the past though, it’s not bad and worth a stop.
Atmosphere: 1
Food: 4
Service: 1
Miranda Zook
Lovely bakery with incredible food! We definitely recommend the ham and Swiss croissant, very buttery, and of course the coffee ice was yum!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissants
Yuliana Mendoza
Blueberry scone was not good (really dense and dry) and fyi they have a minimum $10 spend for credit cards!
John Golden
I had a last minute order... had to be strawberry cake and strawberry icing. ONLY the Mad Hatter was able to get me to mission success in a same day scenario! They are great... Highly recommended!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes, Birthday Cake
Lisa DeWitt
Travellers, this is a real bakery. There is a large selection of pastries that are yummy including and especially the zeppole which was just like my grandma liked to buy. They are light and fluffy and filled with the most delicious Boston cream. The danish are delightful and yummy as well. This is definitely a step up from supermarket danish. The cupcakes look amazing and they are stuffed. Key lime pie stuffed cupcake or carrot cake stuffed cupcake. Gorgeous and decadent. This is the stuff great parties are made from. So check out. We recommend.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Birthday Cake, Croissants, Zeppole, Mini Irish Soda Bread, French Breakfast Muffin
Marilyn O'Donnell
Irish bread every week. My routine includes Mad Hatter pastries.Treat your selves!!!
I had gotten cake from this place a while back and was very impressed with the look and taste. My sister and I figured for our mother's birthday that we would order from this bakery again since last time was a success. When we got this $100 dollar cake we could not believe the look of it. It looked like a tired cake decorator had decorated it or a five year old. When my sister called to express her disappointment and get some resolution Audra was very rude and never once apologize. She did offer to fix the cake and that was better than the first one but the fact that we had to deal with such unprofessionalism was very disappointing. We will NEVER return to this bakery for any orders every again. Can everyone please read the reviews below. they all state how the owner is rude. I am not sure how they have stayed in business this long. They must have been decorating for the blind.
Atmosphere: 1
Food: 1
Service: 1
Corinne Kulesh
Audra made our wedding cake--we chose the chocolate with mocha filling and lemon with raspberry filling for our two-level cake. We were picky with who we chose to make our cake as we wanted it not only to look good but to also taste great. Everyone raved about the flavors of our cake! Thank you Audra! We look forward to ordering another cake on our anniversary :).
Atmosphere: 5
Food: 5
Service: 5
Paula Paulette
Ordered cakes from this bakery 23 and 1/2 years ago was very pleased with the quality of their cakes so I knew for an event I had coming up I just had to go back to them. When I got the cake the decorating looked like a 5 year old did it I was shocked . I called and spoke with the decorator to voice my disappointment she was very combative and not once apologized, she did however offer to redecorate the cake which was better the second time. I have to say I will never ever get anything from Mad Hatter again very disappointed with the quality of their work not to mention the price was ridiculous.
Atmosphere: 4
Food: 1
Service: 1
Lady Luck
Cupcakes were bland. Ordered three different flavors all tasted like box mix. Frosting tasted the exact same, which is super weird, being that one was chocolate and the other lemon. Way overpriced for minature cupcakes, too. I feel bamboozled!
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Cupcakes
Leia Onofrey
One of the employees snapped at my two-year-old to be quiet, which was very unexpected and unwelcoming. We have never experienced this at any other bakery and will not be returning.
Ordered a 7” cake for my daughters birthday, white cake, vanilla buttercream frosting with a raspberry filling and it was phenomenal. We will go back.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Birthday Cake
Amazing birthday cake (yellow w. vanilla buttercream) loved by all.
Ordered a lemon cake for a friend's birthday and it was SO good! Decorations were exactly what I asked for and the cake was so moist, it didn't even need the frosting, which was also yummy. Thanks for making a friend's birthday special.
Just had their iced coffee with ice coffee ice cubes. Wow. My favorite!!!!
If you happen to be waiting for the bus across the street and your nose is running because it’s allergy season and you really need a tissue, this is not the place to go if you are looking for basic compassion for fellow man. When I asked for a napkin the person behind the counter gave me a single square, and when I asked for a second they looked me dead in the eye and said no. I asked if she was serious and said just “no you can’t have another” It’s not like I blew my nose right there, or there were any other customers, I just needed more than one tiny napkin at least two. Especially with an 5 inch stack of napkins sitting between us. It a bakery, you don’t got a paper towel or something?
Anyway, I know this really is a non issue and I probably sound like George Costanza but I’m on the bus now and I have the time to rant. I Like I get that there are real problems in this world and that this isn’t one. But as a native who feels the city is pushing out locals, this was maybe the final nail in the coffin.
To be honest, I’m mostly just impressed at their conviction to the profit margin and to saving napkins. I’ve worked on broadway a lot, I understand you sometimes feel like you’re just supporting the people walking around but I also know what a stack of couple hundred napkins look like. I also know supporting the locals walking around is a good thing. The heroes next door were more annoyed that I even asked and didn’t just grab them- because you know, the human condition.
I’ve had the food from here in the past though, it’s not bad and worth a stop.
Atmosphere: 1
Food: 4
Service: 1
Lovely bakery with incredible food! We definitely recommend the ham and Swiss croissant, very buttery, and of course the coffee ice was yum!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissants
Blueberry scone was not good (really dense and dry) and fyi they have a minimum $10 spend for credit cards!
I had a last minute order... had to be strawberry cake and strawberry icing. ONLY the Mad Hatter was able to get me to mission success in a same day scenario! They are great... Highly recommended!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes, Birthday Cake
Travellers, this is a real bakery. There is a large selection of pastries that are yummy including and especially the zeppole which was just like my grandma liked to buy. They are light and fluffy and filled with the most delicious Boston cream. The danish are delightful and yummy as well. This is definitely a step up from supermarket danish. The cupcakes look amazing and they are stuffed. Key lime pie stuffed cupcake or carrot cake stuffed cupcake. Gorgeous and decadent. This is the stuff great parties are made from. So check out. We recommend.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Birthday Cake, Croissants, Zeppole, Mini Irish Soda Bread, French Breakfast Muffin
Irish bread every week. My routine includes Mad Hatter pastries.Treat your selves!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had gotten cake from this place a while back and was very impressed with the look and taste. My sister and I figured for our mother's birthday that we would order from this bakery again since last time was a success. When we got this $100 dollar cake we could not believe the look of it. It looked like a tired cake decorator had decorated it or a five year old. When my sister called to express her disappointment and get some resolution Audra was very rude and never once apologize. She did offer to fix the cake and that was better than the first one but the fact that we had to deal with such unprofessionalism was very disappointing. We will NEVER return to this bakery for any orders every again. Can everyone please read the reviews below. they all state how the owner is rude. I am not sure how they have stayed in business this long. They must have been decorating for the blind.
Atmosphere: 1
Food: 1
Service: 1
Audra made our wedding cake--we chose the chocolate with mocha filling and lemon with raspberry filling for our two-level cake. We were picky with who we chose to make our cake as we wanted it not only to look good but to also taste great. Everyone raved about the flavors of our cake! Thank you Audra! We look forward to ordering another cake on our anniversary :).
Atmosphere: 5
Food: 5
Service: 5
Ordered cakes from this bakery 23 and 1/2 years ago was very pleased with the quality of their cakes so I knew for an event I had coming up I just had to go back to them. When I got the cake the decorating looked like a 5 year old did it I was shocked . I called and spoke with the decorator to voice my disappointment she was very combative and not once apologized, she did however offer to redecorate the cake which was better the second time. I have to say I will never ever get anything from Mad Hatter again very disappointed with the quality of their work not to mention the price was ridiculous.
Atmosphere: 4
Food: 1
Service: 1
Cupcakes were bland. Ordered three different flavors all tasted like box mix. Frosting tasted the exact same, which is super weird, being that one was chocolate and the other lemon. Way overpriced for minature cupcakes, too. I feel bamboozled!
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Cupcakes
One of the employees snapped at my two-year-old to be quiet, which was very unexpected and unwelcoming. We have never experienced this at any other bakery and will not be returning.
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