Hands down the worst dining “experience” we never actually had.
We made a reservation for 16 people. Due to really bad weather in Newport, babysitter cancellations and other unforeseen events 6 people couldn’t make it - not exactly something we could control. We still showed up with 10 people, ready to celebrate a 30th birthday. Instead, we were met with eye rolls, attitude, and the kind of customer service you’d expect at the DMV on a bad day.
They had a table for 16 ready ...great! Except they refused to let us sit there. Instead, they made us stand in the middle of the restaurant while they reset a new table for 10, like we had somehow personally offended them by showing up with fewer people.
Once seated, they handed us a prix fixe menu no one had mentioned at the time of booking. Surprise! Not only was it severely limited, but several people in our party had allergies and couldn’t eat anything on it.
To be fair, the waiter was kind and tried to help so shout out to him, the lone bright spot in the entire ordeal. He offered to get us regular menus. But before he could, the manager swooped in to mansplain why a prix fixe menu was “standard for large parties” and nothing could be changed. No empathy. No options. Just condescension.
Then came the cherry on top: they wanted to charge $50 to slice a cake we brought ourselves to celebrate the birthday. $5 a slice… to cut a cake. I’m not kidding.
At that point, we left without ordering anything. Not only were we treated like an inconvenience, but we overheard and watched the manager rolling their eyes and saying they were still going to charge us $25 a person for walking out. Unbelievable. This makes sense theyre trying to rip you off any chance possible. As a federal court has ordered the restaurateurs behind Stoneacre Brasserie and Stoneacre Garden in Newport to pay a total of $553,580 in back wages, withheld tips and damages to their employees after all the shady stuff they did before in 2023.
The kicker? We walked into the restaurant next door without a reservation, were seated immediately, treated with kindness, and had a phenomenal meal. Great food, amazing service, and not a single eye roll in sight.
This place made us feel like a burden for simply showing up. A 30th birthday celebration ruined by egos, poor communication, and a complete lack of hospitality. Never again. I've seen multiple reviews of this place now about the rudeness of staff especially the manager. If you want to be talked down to and mansplained I would definitely go here to eat.
Nidah Khalid
The food is disappointingly bad. We got the quiche and the pear crepe. Both were bland with a terrible texture. The service is also not great. 2 stars for the nice ambiance and interior of the restaurant.
Anthony Gallo
amazing brunch
Vegetarian options: hash
Samantha Rollings
Beautiful restaurant. Steak frites were good but over priced for what you get. Calamari was very chewy. And then they brought over a dessert that we didn’t pick/order but charged us $10 for it?
Atmosphere: 4
Food: 3
Service: 3
Patricia Keyser
Stopped in briefly as I was going by. Quick service for busy environment.
Atmosphere: 5
Food: 5
Service: 5
Jacqui Black
I very rarely write negative reviews. I think I may have 3 out of 76 reviews. Can't say anything about the food.. we decided to leave because the owner was just ridiculously pompous and rude.. I will never support someone like that.
Jennifer
Super cute period restaurant. Loved the bar. Service was very friendly. The food was excellent. We ate outside but waited at the bar; atmosphere both inside and outside was inviting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Croque Monsieur
Christiana Coleman
We had a fantastic anniversary dinner at Stoneacre Brasserie, a place that holds special memories for us since we hosted our wedding welcome event here! The oysters were incredibly fresh, and the amuse bouche was a delightful touch that made us feel extra special.
Our server, Emma, was exceptional—friendly, attentive, and knowledgeable about the menu, which truly enhanced our experience. The cozy atmosphere and her warm service made the evening unforgettable. We can’t wait to return! Highly recommend this gem for exceptional food! Brasserie, a place that
Hosts are just flat out rude. The calamari was fantastic, the rest of the food was just okay and their sushi was just okay and definitely overpriced. Food took a LONG time to get to the table. Never asked if I wanted another drink, even though I finished mine well before the mains were delivered.
Atmosphere: 3
Food: 2
Service: 2
Fiona Shaw
We eat at Stoneacre every time we come to Newport and are never disappointed! Brunch is our favorite but all meals are great. We always leave wondering why we ever go to any other restaurant!
One star because I paid $24 for a macallan 12. Ridiculously overpriced. Won’t be returning simply for the screw job.
Jasmin Santos
Redona is amazing.
Atmosphere: 5
Food: 5
Service: 5
jeffo2448
Cocktails are nice and atmosphere is great, but $18 dollar wedge salad? The prices are out of whack…
Atmosphere: 5
Food: 3
Service: 4
Lynda Mclaughlin
We were there for lunch on Sunday. Found the menu to be absurdly pretentious and the service slow. Food was mediocre and overpriced. Our tabletop was sticky and there was water on the floor of the rest room and trash can overflowing with paper towels. Final insult was a surcharge of over $3 to "process" our credit card. Don't go there
C. Andres Velez-Guerra
The wait staff were excellent and very welcoming to our young kids. Great dinner experience!
Kid-friendliness: Service was very accommodating to the kids. Kids menu was great.
Hands down the worst dining “experience” we never actually had. We made a reservation for 16 people. Due to really bad weather in Newport, babysitter cancellations and other unforeseen events 6 people couldn’t make it - not exactly something we could control. We still showed up with 10 people, ready to celebrate a 30th birthday. Instead, we were met with eye rolls, attitude, and the kind of customer service you’d expect at the DMV on a bad day. They had a table for 16 ready ...great! Except they refused to let us sit there. Instead, they made us stand in the middle of the restaurant while they reset a new table for 10, like we had somehow personally offended them by showing up with fewer people. Once seated, they handed us a prix fixe menu no one had mentioned at the time of booking. Surprise! Not only was it severely limited, but several people in our party had allergies and couldn’t eat anything on it. To be fair, the waiter was kind and tried to help so shout out to him, the lone bright spot in the entire ordeal. He offered to get us regular menus. But before he could, the manager swooped in to mansplain why a prix fixe menu was “standard for large parties” and nothing could be changed. No empathy. No options. Just condescension. Then came the cherry on top: they wanted to charge $50 to slice a cake we brought ourselves to celebrate the birthday. $5 a slice… to cut a cake. I’m not kidding. At that point, we left without ordering anything. Not only were we treated like an inconvenience, but we overheard and watched the manager rolling their eyes and saying they were still going to charge us $25 a person for walking out. Unbelievable. This makes sense theyre trying to rip you off any chance possible. As a federal court has ordered the restaurateurs behind Stoneacre Brasserie and Stoneacre Garden in Newport to pay a total of $553,580 in back wages, withheld tips and damages to their employees after all the shady stuff they did before in 2023. The kicker? We walked into the restaurant next door without a reservation, were seated immediately, treated with kindness, and had a phenomenal meal. Great food, amazing service, and not a single eye roll in sight. This place made us feel like a burden for simply showing up. A 30th birthday celebration ruined by egos, poor communication, and a complete lack of hospitality. Never again. I've seen multiple reviews of this place now about the rudeness of staff especially the manager. If you want to be talked down to and mansplained I would definitely go here to eat.
The food is disappointingly bad. We got the quiche and the pear crepe. Both were bland with a terrible texture. The service is also not great. 2 stars for the nice ambiance and interior of the restaurant.
amazing brunch
Vegetarian options: hash
Beautiful restaurant. Steak frites were good but over priced for what you get. Calamari was very chewy. And then they brought over a dessert that we didn’t pick/order but charged us $10 for it?
Atmosphere: 4
Food: 3
Service: 3
Stopped in briefly as I was going by. Quick service for busy environment.
Atmosphere: 5
Food: 5
Service: 5
I very rarely write negative reviews. I think I may have 3 out of 76 reviews. Can't say anything about the food.. we decided to leave because the owner was just ridiculously pompous and rude.. I will never support someone like that.
Super cute period restaurant. Loved the bar. Service was very friendly. The food was excellent. We ate outside but waited at the bar; atmosphere both inside and outside was inviting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Croque Monsieur
We had a fantastic anniversary dinner at Stoneacre Brasserie, a place that holds special memories for us since we hosted our wedding welcome event here! The oysters were incredibly fresh, and the amuse bouche was a delightful touch that made us feel extra special.
Our server, Emma, was exceptional—friendly, attentive, and knowledgeable about the menu, which truly enhanced our experience. The cozy atmosphere and her warm service made the evening unforgettable. We can’t wait to return! Highly recommend this gem for exceptional food! Brasserie, a place that
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Frites, Croque Monsieur, Smoked Trout Deviled Eggs
Hosts are just flat out rude. The calamari was fantastic, the rest of the food was just okay and their sushi was just okay and definitely overpriced. Food took a LONG time to get to the table. Never asked if I wanted another drink, even though I finished mine well before the mains were delivered.
Atmosphere: 3
Food: 2
Service: 2
We eat at Stoneacre every time we come to Newport and are never disappointed! Brunch is our favorite but all meals are great. We always leave wondering why we ever go to any other restaurant!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croque Monsieur
Restaurantji Recommends
One star because I paid $24 for a macallan 12. Ridiculously overpriced. Won’t be returning simply for the screw job.
Redona is amazing.
Atmosphere: 5
Food: 5
Service: 5
Cocktails are nice and atmosphere is great, but $18 dollar wedge salad? The prices are out of whack…
Atmosphere: 5
Food: 3
Service: 4
We were there for lunch on Sunday. Found the menu to be absurdly pretentious and the service slow. Food was mediocre and overpriced. Our tabletop was sticky and there was water on the floor of the rest room and trash can overflowing with paper towels. Final insult was a surcharge of over $3 to "process" our credit card. Don't go there
The wait staff were excellent and very welcoming to our young kids. Great dinner experience!
Kid-friendliness: Service was very accommodating to the kids. Kids menu was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Moules Frites, Fries
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