The Café at The Chanler

117 Memorial Blvd, Newport
(401) 847-2244

Recent Reviews

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Emma

Had the mushroom pasta, and the burger and it was so good!! 10/10 recommend the burger but the pasta wasn't my favorite. If you can you need to sit on the patio!

Cheri

Comfortable elegance. A fabulous evening. I the food was amazing, I had the Chitarra ‘Fait Maison' a homemade pasta with mushrooms, Excellent!!! Our server was very friendly, patience, efficient and helpful. We sat near the kitchen and could listen to the staff prepare the dinners, the perfection was top notch. The ocean views were incredible! A perfect evening!

Valerie

The new interior dining room decor is absolutely gorgeous. I love what they have done! The menu was very interesting with a nice number of items to choose from not too many not too few... just right. The food was delicious. It's a great place for a special occasion

Jessica

Limited menu selection with no flexibility for modifications; chef Jacob Jasinski approached our table, after what was a 3 star Google review, with aggressive questioning and a very defensive posture. We kindly expanded on our feedback that he confronted us on and he told us we shouldn't come back. I have never experienced such hostile and unprofessional conduct in any restaurant, let alone a fine dining experience. Beautiful ambiance and building but not worth the toxic culinary culture within the restaurant.

Carly Dove

My husband and I had a phenomenal experience at the Chanler last night (and also 2 weeks ago when we came here with my parents). The food, service, and atmosphere were all impeccable. A huge shout out to Kevin at the bar and Dejan, our server who were both so kind and attentive. The host was wonderful as well but I didn’t get his name. We cannot wait to return!

Atmosphere: 5

Food: 5

Service: 5

Matt

Loved everything about this establishment! Best waiter we've had in Newport, best food we've had in Newport and to be able to hear the ocean crashing against the rocks while you ate? Epic! We will definitely be back soon because even though it's a bit pricey, it's well worth it!

It was a wonderful lunch! We were a little late to our reservation because the harbor cruise got back in to harbor a few minutes late. So I called a Head to the Chandler to let them know and the hostess was so gracious. We arrived and were sat quickly and enjoyed ourselves on the veranda. It was delicious!

jk k

Great view with lawn, so it seemed. Miserable lawn maintenance and very uncaring immature staffs from hotel front to restaurant check in today. Was my 5th and will be last visit here. Before lunch at the Cafe, we sat at the lawn waiting for our table, and one member in our group got stung by yellow jacket/bee on her toe. Looking closely, the lawn was so poorly maintained it was not grass but stretch of wild weed/weed flowers that obviously attracted bees all over! We asked for help at the bar, restaurant check in, then got tossed to hotel front. We asked for disinfectant wipe and advil, but they refused to give advil, stating they don't have one for distribution! Really? The Chanler, 'unparalleled 5 star luxury hotel' as they claim, has no emergency kit they can spare for their restaurant guest?! Their hotel may have 5 star look but their staffs are not trained to fit 5 star care. We asked twice for ibuprofen when her toe started to swell. Restaurant check in staff said she would check with front management again but never checked on us till we left.
Slow service, mediocre food, sky high price, uncaring staffs, dirty table we had to ask to be wiped, dangerous lawn with infested bees/yellowjackets!
Uninteresting Campanella pasta $50
4 pcs of scallop on a hot dog bun with discolored salad $36
Chiabatta bread $12 on starter menu is literally a loaf with butter, which they should just service as free appetizer.
Eat before you go there, you will be still hungry after.
What a shame. See the video of yellowjackets on their lawn. Negligent in their property management and staff management. ... 5 star luxury.

Update: what an embarrassing response by Chanler!
Chanler says they cannot control nature's elements. Really? Yes we all spend money to control weeds, insects, pests to keep our backyards safe. Obviously Chanler does not invest in hiring professionals to maintain their lawns for the safety of their guests, even as they have events offered on their lawn. It is just plain negligence!
As for their response to dining experience, Chanler strives to provide exceptional dining experience. How do you strive to provide exceptional experience by serving stale salad that have yellow and red spots? That's the basics of basic food safety control.
Instead of meaningless fancy words for response, I wish chanler would consider this incident as an oppotunity to make serious improvement to their downhill management.

Atmosphere: 5

Food: 3

Service: 1

Quasar

The big attraction of this place is the stunning view, which comes at a high price reflected on the food. Though attractively presented and well executed the portions are on the small side and left us hungry again after a couple of hours.
The furnishings and the decor are opulent indoors, so definitely a place for special occasions
They seem to be short staffed and the bartender came across as new to the job and he could have used some help.

Atmosphere: 5

Food: 3

Service: 4

Ruth

This was the second night we dined with them and they did not disappoint. The food was awesome and our server was excellent. All the staff we met had great personalities and really seemed to like what they were doing. Thank you one and all.

Lisa

We had another wonderful dinner with Chef Jacob. The halibut and tuna dishes were delicious as was the chocolate dessert. Alex was a very attentive and knowledgeable waiter. The NPT Trolley is a tasty and refreshing cocktail. Good wine list, also.

Cesar Palma

The big attraction of this place is the stunning view, which comes at a high price reflected on the food. Though attractively presented and well executed the portions are on the small side and left us hungry again after a couple of hours.
The furnishings and the decor are opulent indoors, so definitely a place for special occasions
They seem to be short staffed and the bartender came across as new to the job and he could have used some help.

Atmosphere: 5

Food: 3

Service: 4

Paul

A wonderful spot for a relaxing lunch. Terrific view of the Atlantic Ocean. Service from start to finish was top notch. Drinks were well made and served promptly. Food was artfully presented and tasty.

Mike

Went for dinner last night with friends. We had a reservation for 4 people at 8 and showed up with 5. The manager and staff were more than accommodating to our last minute change. The manager provided us with a complementary bottle of sparkling rose to help with our wait. Pasta, Fish, Chowder were all amazing.

Lisa

I enjoyed having a couple of starters as my entree. The razor clam parmentier was soothing and tasty. The sweet corn panna cotta was full of lobster and summer flavors. The drink called the NPT Trolley is my favorite drink.

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