I have supported 7 stars bakery since they opened. For the first time today I need to say that the server(s) on the coffee making side of things were awful. 2 workers were more interested in socializing and gossiping. I was the only customer who ordered a latte style drink. It took 10 minutes..with all the chatting including a couple expletives. Food is always great. Atmosphere is great. Meeting up with friends is great. Service like today doesn't hit right.
Service: 1
lindalaboo63
Great place
Atmosphere: 5
Food: 5
Service: 5
Azzedine Downes
Excellent pastries and good coffee which why I go.
Atmosphere: 5
Food: 5
Service: 5
Fari A.
I love the Seven Stars near my home, but the Cranston location was a disappointment this morning. The person taking my order was cordial and friendly, but the people at the drinks pickup could use some basic training. I ordered a small latte. I was handed a different drink but assumed it was mine since I was motioned to take it. A minute later, the person at the counter called over to me across the room asking if I took the wrong drink - and not in a tone that acknowledged her mistake, but rather an accusatory one. I was taken aback and politely said I took what was given to me. She said I took a medium pumpkin latte. I didn’t pay close enough attention to the size of the cup, which I shouldn’t have had to do since the drink was handed to me - I also don’t drink pumpkin anything. She should have at the very least said sorry for HER/THEIR mistake, not mine. I hadn’t taken a sip of the mistaken order, but was made to feel like I had done something wrong. No apology whatsoever. I have never had this experience at a Seven Stars before. She will know who I am, because even others noticed the lack of professionalism. I’d suggest that simply calling out a name or number would have avoided any confusion on their part or mine (which they did occasionally only afterwards). This should be a standard practice. This is also a safety measure as allergies need to be considered. Other establishments - including other Seven Stars - also write the drink type on the cup.
Atmosphere: 2
Food: 5
Service: 1
G.R
For a first-time experience, it couldn’t have been better. I left feeling happy, relaxed, and already planning my next visit. Seven Stars Bakery has definitely earned all five stars!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chocolate Croissant
Sharareh Gharib
I love everything about this place and company . So glad they have multiple accessible locations
Atmosphere: 5
Food: 5
Service: 5
Kseniya International
$7 for this? Diabolical.
Atmosphere: 3
Food: 1
Service: 1
Michael McKeown
I bought a cinnamon bun, and a pecan bun. $14 with a tip. Not baked on site.
Atmosphere: 3
Food: 3
Service: 5
Mike P
Coffee is ok, staff isn't the best or friendliest, pastry and bread tastes old
First time & loved it! I had a Pecan Sticky Bun. It was delicious and so moist. My wife had a Cheese Danish. It was also delicious. The young man who helped us was very professional.
A bit expensive but worth it every so often! Their croissants and matcha are the best!
Mrs Datico
I have a hard time leaving a bad review for Seven Stars. I love them in general. Let me start with the positives, the location and the atmosphere is really nice here.
The biggest draws for me is the customer service. I’m not sure why, but this location is not friendly. I have started to come because it’s close to my home. Each time I come, no greeting, no thank you. I had my drink order made incorrectly today and when I pointed it out, the barista just said, “ok I’ll take that one and put it to the side”. She then promptly took the incorrect drink to the back, poured it out I assume. No apology, usually they’re a lot nicer when the drink is incorrectly made but not this time.
However, I’m at the point where I’d rather drive just to feel welcomed. I think this location needs a refresher training in customer service. We are paying too much money for lackluster customer service.
Atmosphere: 4
Service: 2
Ethan Miller
Great location with outdoor seating and plenty of parking
Good drinks, and amazing baked goods.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cookies
I have supported 7 stars bakery since they opened. For the first time today I need to say that the server(s) on the coffee making side of things were awful. 2 workers were more interested in socializing and gossiping. I was the only customer who ordered a latte style drink. It took 10 minutes..with all the chatting including a couple expletives.
Food is always great. Atmosphere is great. Meeting up with friends is great. Service like today doesn't hit right.
Service: 1
Great place
Atmosphere: 5
Food: 5
Service: 5
Excellent pastries and good coffee which why I go.
Atmosphere: 5
Food: 5
Service: 5
I love the Seven Stars near my home, but the Cranston location was a disappointment this morning. The person taking my order was cordial and friendly, but the people at the drinks pickup could use some basic training. I ordered a small latte. I was handed a different drink but assumed it was mine since I was motioned to take it. A minute later, the person at the counter called over to me across the room asking if I took the wrong drink - and not in a tone that acknowledged her mistake, but rather an accusatory one. I was taken aback and politely said I took what was given to me. She said I took a medium pumpkin latte. I didn’t pay close enough attention to the size of the cup, which I shouldn’t have had to do since the drink was handed to me - I also don’t drink pumpkin anything. She should have at the very least said sorry for HER/THEIR mistake, not mine. I hadn’t taken a sip of the mistaken order, but was made to feel like I had done something wrong. No apology whatsoever.
I have never had this experience at a Seven Stars before. She will know who I am, because even others noticed the lack of professionalism. I’d suggest that simply calling out a name or number would have avoided any confusion on their part or mine (which they did occasionally only afterwards). This should be a standard practice. This is also a safety measure as allergies need to be considered. Other establishments - including other Seven Stars - also write the drink type on the cup.
Atmosphere: 2
Food: 5
Service: 1
For a first-time experience, it couldn’t have been better. I left feeling happy, relaxed, and already planning my next visit. Seven Stars Bakery has definitely earned all five stars!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chocolate Croissant
I love everything about this place and company . So glad they have multiple accessible locations
Atmosphere: 5
Food: 5
Service: 5
$7 for this? Diabolical.
Atmosphere: 3
Food: 1
Service: 1
I bought a cinnamon bun, and a pecan bun. $14 with a tip. Not baked on site.
Atmosphere: 3
Food: 3
Service: 5
Coffee is ok, staff isn't the best or friendliest, pastry and bread tastes old
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
First time & loved it!
I had a Pecan Sticky Bun. It was delicious and so moist.
My wife had a Cheese Danish. It was also delicious. The young man who helped us was very professional.
We’ll be back!
Atmosphere: 5
Food: 5
Service: 5
Food: mediocre
Service: cold
Atmosphere: uninspired
Atmosphere: 2
Food: 2
Service: 1
A bit expensive but worth it every so often! Their croissants and matcha are the best!
I have a hard time leaving a bad review for Seven Stars. I love them in general. Let me start with the positives, the location and the atmosphere is really nice here.
The biggest draws for me is the customer service. I’m not sure why, but this location is not friendly. I have started to come because it’s close to my home. Each time I come, no greeting, no thank you. I had my drink order made incorrectly today and when I pointed it out, the barista just said, “ok I’ll take that one and put it to the side”. She then promptly took the incorrect drink to the back, poured it out I assume. No apology, usually they’re a lot nicer when the drink is incorrectly made but not this time.
However, I’m at the point where I’d rather drive just to feel welcomed. I think this location needs a refresher training in customer service. We are paying too much money for lackluster customer service.
Atmosphere: 4
Service: 2
Great location with outdoor seating and plenty of parking
Atmosphere: 5
Food: 5
Service: 5
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