Horrible customer service. Cashier never greeted me and when he brought my order to the counter, was literally 5 feet away and tossed it in front of me. I said thank you, he never acknowledged it and walked away. I will NEVER go back.
Atmosphere: 2
Food: 2
Service: 1
Jay Hendrickson Sr.
Didn't know the inside closed at 6pm. Also went there also around 11am and they absolutely no donuts left for sale, what do you do the rest of the day for customers?
Atmosphere: 4
Food: 3
Service: 4
Deo Waite
Probably my favorite dunkin located anywhere remotely close to where I live. These workers deal with literally everything under the sun and they will still serve your entire order. I have never experienced a single mistake in any order, I've never had a bad customer service experience. I'm a really antisocial person, and these people do not put you in an uncomfortable position; they do their job, they deal with annoying teenagers, and they do it well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Pepper Maple Bacon Egg and Cheese
Mal S
Love it. Morning service on point
Brian Paquin
My go-to for coffee
Andre Dewey
The Service was good. Food good, good all around
Zach Leeming
Service was great. The food was amazing and they made sure they made everything right. Highly recommend coming.
Bobby Colbert Muetterties
great service great music however ... they close early sometimes
GooD GuyGood
Manager was going off swearing and yelling at employee so loud could hear it through the drive threw speaker. Seemed really upset someone was late. At the window I could hear her talk about withholding tips from anyone who is late. Overall sandwich & Coffee was bad compared to others in Boston. But damn never heard someone yelling n swearing 😆 🤣
Between orders taking so long due to children at the counter gossiping instead of taking orders or closing down at 4:00 p.m. when they're supposed to be closed at 7:00. Living in Portsmouth right down the street is a little frustrating that I will no longer go to that location.
Matt Mcdonald
Waited at the window for 10 minutes, no exaggeration for 2 sandwiches. Terrible service, they just hire kids and they dont care. Take your business elsewhere. This was at 3pm on a Wednesday absolutley not busy, with a staff of 6 doing nothing.
Atmosphere: 1
Food: 1
Service: 1
Brian Cottle
I get very good service
Lauren Horton
They never seem to get any order correct. The food is cold or has a Coffee taste when I don’t get a coffee.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Dunkin' Refreshers
Renate Marek
don't try to get anything made with a plain bagel after 12 or a Boston cream donut. They will be out!!! Then they act like it's your fault because you get to the window to pay and then they realize it!
Won't just listen got to have it their way
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. Cashier never greeted me and when he brought my order to the counter, was literally 5 feet away and tossed it in front of me. I said thank you, he never acknowledged it and walked away. I will NEVER go back.
Atmosphere: 2
Food: 2
Service: 1
Didn't know the inside closed at 6pm. Also went there also around 11am and they absolutely no donuts left for sale, what do you do the rest of the day for customers?
Atmosphere: 4
Food: 3
Service: 4
Probably my favorite dunkin located anywhere remotely close to where I live. These workers deal with literally everything under the sun and they will still serve your entire order. I have never experienced a single mistake in any order, I've never had a bad customer service experience. I'm a really antisocial person, and these people do not put you in an uncomfortable position; they do their job, they deal with annoying teenagers, and they do it well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Pepper Maple Bacon Egg and Cheese
Love it. Morning service on point
My go-to for coffee
The Service was good. Food good, good all around
Service was great. The food was amazing and they made sure they made everything right. Highly recommend coming.
great service great music however ... they close early sometimes
Manager was going off swearing and yelling at employee so loud could hear it through the drive threw speaker. Seemed really upset someone was late. At the window I could hear her talk about withholding tips from anyone who is late. Overall sandwich & Coffee was bad compared to others in Boston. But damn never heard someone yelling n swearing 😆 🤣
Restaurantji Recommends
Between orders taking so long due to children at the counter gossiping instead of taking orders or closing down at 4:00 p.m. when they're supposed to be closed at 7:00. Living in Portsmouth right down the street is a little frustrating that I will no longer go to that location.
Waited at the window for 10 minutes, no exaggeration for 2 sandwiches. Terrible service, they just hire kids and they dont care. Take your business elsewhere. This was at 3pm on a Wednesday absolutley not busy, with a staff of 6 doing nothing.
Atmosphere: 1
Food: 1
Service: 1
I get very good service
They never seem to get any order correct. The food is cold or has a Coffee taste when I don’t get a coffee.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Dunkin' Refreshers
don't try to get anything made with a plain bagel after 12 or a Boston cream donut. They will be out!!! Then they act like it's your fault because you get to the window to pay and then they realize it!
Atmosphere: 2
Food: 3
Service: 1
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