Charleys Cheesesteaks

Soda machine down handed me a can of soda, no refills wanted $1 extra if I wanted another can

Atmosphere: 1

Food: 5

Service: 3

I’ve eaten here before and it’s been fine, but today I got the Cajun wings, something I get frequently. The Cajun run is dry rub. So why are my wings DRIPPING in BUTTER?? At least it tastes like butter, I really have no clue what this is 😭😭

Great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ultimate Fries

I came at 7pm today and had excellent service and a good sandwich. Always friendly staff, food always hits the spot, will keep coming back!

Today you have three people in the morning working none of them speak English. while I was asking if they had a specific item, the dude brought somebody else out who was supposed to better understand me this lady came out and said oh sorry I don’t speak English then went in the back after some time goes by I yell is anybody going to help me? She comes back and states we open up at 10:30. Why eat there when The Chinese restaurants to get free samples and show nothing but love

Horrible costumer service

Atmosphere: 1

Food: 1

Service: 1

Order fries thru postmates, asked for pickles by using my name and they came through appreciate it sooo much !! 💗💗

Atmosphere: 5

Food: 5

Service: 5

Be careful when paying. I was double charged because they said there was an error with my card (there wasn’t.) and now I have 2 charges for 1 item and I can’t get the money back. It’s best to go to any other place here.

Atmosphere: 1

Food: 1

Service: 1

staff still passing food to customers even as one customer started having a meltdown in food court, screaming at the workers and the people around with toddler in hand. security no where to be found but did not break down crying in front of crazy lady. Lady started to yell at other customers who had their food until they sat away from her and her group, needs more security to protect staff and customers!!!

Parking: mall parking garage

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Cheese Fries, Philly Cheesesteak Sub & Cheesesteak Fries, Ultimate Fries, French Fries

Very long hair found in Chicken California Sanwiches, two different sanwiches ordered at the same time both had light colored long hair, that I removed from my mouth as I was chewing and felt it. Checked the other item, as I was saving it for later and sure enough, there was also hair in the sandwich. I disposed of both of the food items and counted a loss of about $24. I will not order food from the Providence mall ever again for this reason. I was highly disgusted, as it made its way into my mouth.

Atmosphere: 1

Food: 3

Service: 2

I asked for the old fashioned.....No onions. Clerk assures me there are no onions. I ask for mushrooms but these seems to confuse the kid so I say thats ok just the old fashioned. I couldn't eat it. Had onions of course but the rest was just bottom level, lowest grade meat with cheese sauce you would get from Walmart. Gross.

Atmosphere: 3

Food: 1

Service: 2

First off for a food court shop in a mall, the cheesesteak was great. The meat was tender, no fat, well cooked, and the bun was chuck full of meat. It was tasty and satisfying. There are many choices available on the menu and a selection of beverages. The only problem was that my credit card would not go thru until I left a tip. The charge slip had 4 boxes for 4 different amounts of tips. Only when one was checked would the charge go thru. This for a kiosk at a food court. Poor.

Not bad, no line and taste good!

This is not a cheese steak place. It's a low quality chain called Charley's subs. False advertising.

Atmosphere: 1

Food: 1

Service: 1

Not bad, no line and taste good!