Chipotle Mexican Grill

235 Thayer St, Providence
(401) 621-2503

Recent Reviews

Connor Simeone

place sucks don’t ever come here i got food poisoning and i gave some to my dog and he died.Also the service was awful and it was 24$ for one bowl. worst dining experience of my life. ruined my entire month

Atmosphere: 1

Food: 1

Service: 1

Anivia Vertentes

Worst food ever ordered on the Mobil app for two bowls they weren’t closed properly so they leaked everywhere, also missed so much out of my bowl like the fajita veggies cheese and queso and the sour cream it was such a light weight bowl and I’m not the only one who has these complaints now that I’m reading it all so disappointed 20$ waste . I payed extra for queso and did not receive . I do not recommend coming here !

Atmosphere: 1

Food: 1

Service: 1

Makenzy Lheureux

Cool place, clean, friendly staff & good music, Xavier was awesome ?

Krish Devkota

I frequently come here and they always do something wrong. If you order online the portions are atrocious and they will probably mess up your order. In person, they give you burnt protein and pester you to get double meat or queso. Here I have attached a picture of my chicken tacos I paid nearly $10 for. Do better Chipotle.

Atmosphere: 2

Food: 3

Service: 1

Seamus Counihan

I go to chipotle almost everyday, and one specific lady usually services me… the food is good but the portion sizes are horrendous. She give absolutely no rice or meat and forces you to get double protein unless you want just 3 pieces. For the prices it is ridiculous. She needs to be fired!

Atmosphere: 1

Food: 5

Service: 1

Mark Boysen

The place wasn’t busy, so my burrito dude was on his own… but he was about to impress me. I discovered Chipotle was the closest thing to Carne Asada I missed when I left San Diego. This place was in a great funky building a block from campus and they were amazingly trained, all very diverse, and attracted a real cool mix of clientele. I’ve been to em for years, usually with identical results. Then I moved to Vermont and lost civilization but post covid discovered a Chipotle but it was so not people wise the same, and the food somehow didn’t seem quite the same.So back to this prince: he did the “shtick” of questions perfectly, with a charming ad lib thrown in just like the first time. Ahhh. So he ended up helping again because I decided to stay - he could have seen me as high maintenance, but you’d never know it, He restored my faith in that system. So I saw some other staff and I said I just had a amazing Chipotle something and wanted to let his boss see his name in the review. They said of course- who was it - they looked at each other and grinned like they knew something…The woman said, yeah he’s really great, that’s Brandon. still grinning. I was like what. He’s the manager. I said well, he … they interrupted THE GENERAL they half whispered. Now I know why he put together the best burrito I have had for quite a while. And clearly the staff have that love their leader.The best Chipotle team/food basically. And Brandon was charming. Next time I’m in town, he’ll have to deal with me again. lol. Highly highly recommendParking: I am from out of town and was lucky to find street parking opening close by. Know nothing about garages but imagine they must exist -/ it was night but its a VERY dense storefront eating and drinking area in the block I was along. Wish I could say more.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Carnitas Bowl, Burrito Bowl, Roasted Chili-Corn Salsa, Steak, Chips & Tomatillo-Green Chili Salsa, Chips & Fresh Tomato Salsa, Guacamole

A E

idk why the food here is always slow always cold and somehow always wrong too. like ill order a salad with steak and get a rice bowl with beans and cheese. might as well start off w a mystery option instead of putting in the time to order and still get something random.

Atmosphere: 2

Food: 2

Service: 2

Bryanna Pajotte

I ordered from here and they didn’t even put half of the toppings I asked for on here. They’re even worse in person, the staff is rude and have tried to overcharge me multiple times.

Atmosphere: 1

Food: 3

Service: 1

D. Coit

Came In Today For A Chicken Bowl, Was Served A Vegetarian Bowl. Spoke On It, And It Was Taken Care Of By Brandon With Care. TRULY APPRECIATE Him For That!

Mosi

Brown guac and spoiled pico de gallo, aweful experience would never order from here again. No way to submit a report via the app.

Food: 1

Olivia Kreger

This was my worst experience with chipotle online ordering and the stakes were already so low. In the past when I’ve ordered online there is usually a missing ingredient, and though I never get my money back, it’s just one thing anyways. Today when I opened up my burrito I was so upset when I found that not one, but four of my ingredients were missing (including guacamole, which I was charged for.) I ordered a chicken burrito with rice, beans, fresh tomato salsa, cheese, lettuce, and guacamole and all that was inside was chicken, rice, and beans. I messaged the store and chatted with pepper but I was only able to say that one ingredient was missing, (not four) so they gave me a reward for a free drink but no effort to remake me the burrito or even just refund the ingredients I payed for. I will not be coming back.

sarah hochman

This is a pretty standard Chipotle. They were out of some stuff but were nice and gave good portions. The tables and seating outside were clean and enjoyable for a nice day.

H Kim

A nice place for casual dining. the place has well organized clean open kitchen. Kind and professional staffs.

Atmosphere: 4

Food: 4

Service: 4

B M

I didn’t get my peach juice or my Coca-Cola for my brother which costed 9-10 dollars alone and I didn’t even get a refund for it and I still paid 30+ in total.

Lauren R.

so rude and unnecessarily angry, i thought the lady behind the counter was going to hit me because they messed up my order so badly and i had the audacity to ask for a refund...

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