Horrible managers kyle and jordan, if you are specific with your order they tend to interrupt you be rude to you the person who’s actually paying their paycheck those two managers are the worse (the staff at night is amazing )but the morning staff specially (two manager jordan and kyle) extremely rude to customers they all need to be retrained on manners and how to provide customer service and they need to learn how to de escalate confrontation with customers you cant have a manager thinking they can go back and forth with a customer and i wasnt even rude kyle kept interrupting me while i was trying to place an order thru drive thru (i go there every day twice a day mind u)) and i finally said would u let me finish he (kyle manager) sighted and said u come here everyday i know ur order (rude tone) and i said but im ordering something else as well other than what i usually order still kept being more rude and the other useless manager ( jordan) instead of helping he introduced himself and yelled at me they didnt even wanted to give me my food either dont go there horrible managers ratchet store sorry for the good employees the two spanish girls and two co workers who love working they make sure my coffee is great i wish i knew their names because if they were managers that store would be the best in ri
Atmosphere: 1
Food: 1
Service: 1
Gack Gionti
Good coffee. Service was OK. Employee was having a bad day I guess
Atmosphere: 2
Food: 5
Service: 3
Marcelo Ruiz
Level ??☕️
Atmosphere: 5
Food: 5
Service: 5
Cornelius Muhammad
Wish I could give them no stars. Went twice this week. The first time I asked for no egg and only cheese and sausage on my croissant; they did the opposite. I gave them the benefit of the doubt and went back the day after and my signature drink that I got the day before literally tasted like some nasty person who never brushes their teeth spit in my LARGE drink. Didn’t bring it back because didn’t want to argue with an angry broke person who clearly are upset with where they are in life.
Atmosphere: 1
Food: 1
Service: 1
ron letoile
Cup full of ice with a little coffee added even though I asked for less ice. Not the first time that happened. Prices go up every time I go there. No longer worth it. Won't be back.
Atmosphere: 2
Food: 2
Service: 3
Luis Lopez
drinks were good but the person making the food dodnt wear gloves. Both working on had no customer service, they were miserable.
Atmosphere: 1
Food: 2
Service: 1
justina fermin
Very friendly servirse. Would go back there.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts, Coolatta
Erica Dudley
Loved it
Atmosphere: 5
Food: 5
Service: 5
Joe Spina
Parking: It sucks
Recommended dishes: Donuts
Puppylove126
I went to the drive thru to grab a coffee coollata with whipped cream before an appt and the male employee handed me a well made coolata and was very pleasant. These are the people I hand a tip to.
I went through the drive thru for a coffee coolatta whipped. The male employee was professional & kind. There's a tip for that.
Service: 5
Anibal Perez
We miss wawa's coffee. We have to do DD
Puppylove331
I went through the drive thru for a coffee coolatta whipped. The male employee was professional & kind. There's a tip for that.
Service: 5
Jeremy Olsson
Stop here daily online order always ready great service super friendly.
Atmosphere: 3
Food: 4
Service: 5
Troy Ave
Every time I go out I never leave reviews about anywhere but I can honestly say out of all the Dunkin in the providence area this has to be the best one so far!!! Every time I visit someone remembers my order it’s just perfect accuracy you don’t find that a lot anywhere. The workers are always running around working hard and the manager is really good at his job the place is always spotless always has the people cleaning I just love this location !!!!!
Horrible managers kyle and jordan, if you are specific with your order they tend to interrupt you be rude to you the person who’s actually paying their paycheck those two managers are the worse (the staff at night is amazing )but the morning staff specially (two manager jordan and kyle) extremely rude to customers they all need to be retrained on manners and how to provide customer service and they need to learn how to de escalate confrontation with customers you cant have a manager thinking they can go back and forth with a customer and i wasnt even rude kyle kept interrupting me while i was trying to place an order thru drive thru (i go there every day twice a day mind u)) and i finally said would u let me finish he (kyle manager) sighted and said u come here everyday i know ur order (rude tone) and i said but im ordering something else as well other than what i usually order still kept being more rude and the other useless manager ( jordan) instead of helping he introduced himself and yelled at me they didnt even wanted to give me my food either dont go there horrible managers ratchet store sorry for the good employees the two spanish girls and two co workers who love working they make sure my coffee is great i wish i knew their names because if they were managers that store would be the best in ri
Atmosphere: 1
Food: 1
Service: 1
Good coffee. Service was OK. Employee was having a bad day I guess
Atmosphere: 2
Food: 5
Service: 3
Level ??☕️
Atmosphere: 5
Food: 5
Service: 5
Wish I could give them no stars. Went twice this week. The first time I asked for no egg and only cheese and sausage on my croissant; they did the opposite. I gave them the benefit of the doubt and went back the day after and my signature drink that I got the day before literally tasted like some nasty person who never brushes their teeth spit in my LARGE drink. Didn’t bring it back because didn’t want to argue with an angry broke person who clearly are upset with where they are in life.
Atmosphere: 1
Food: 1
Service: 1
Cup full of ice with a little coffee added even though I asked for less ice. Not the first time that happened. Prices go up every time I go there. No longer worth it. Won't be back.
Atmosphere: 2
Food: 2
Service: 3
drinks were good but the person making the food dodnt wear gloves. Both working on had no customer service, they were miserable.
Atmosphere: 1
Food: 2
Service: 1
Very friendly servirse. Would go back there.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts, Coolatta
Loved it
Atmosphere: 5
Food: 5
Service: 5
Parking: It sucks
Recommended dishes: Donuts
I went to the drive thru to grab a coffee coollata with whipped cream before an appt and the male employee handed me a well made coolata and was very pleasant. These are the people I hand a tip to.
Service: 5
Recommended dishes: Donuts, Bagels, Bakery
Restaurantji Recommends
I went through the drive thru for a coffee coolatta whipped. The male employee was professional & kind. There's a tip for that.
Service: 5
We miss wawa's coffee. We have to do DD
I went through the drive thru for a coffee coolatta whipped. The male employee was professional & kind. There's a tip for that.
Service: 5
Stop here daily online order always ready great service super friendly.
Atmosphere: 3
Food: 4
Service: 5
Every time I go out I never leave reviews about anywhere but I can honestly say out of all the Dunkin in the providence area this has to be the best one so far!!! Every time I visit someone remembers my order it’s just perfect accuracy you don’t find that a lot anywhere. The workers are always running around working hard and the manager is really good at his job the place is always spotless always has the people cleaning I just love this location !!!!!
Atmosphere: 5
Food: 5
Service: 5
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