The employees will literally huddle in the corner and ignore you or act like they aren't there, so that they don't have to work. It's ridiculous.
Atmosphere: 1
Food: 1
Service: 1
hector quino
They could never get my order right I went there 2 days in a row 1 of my coffe I was made wrong for both days I repeat it twice still
Atmosphere: 3
Food: 3
Service: 3
John Vargas
Bad customer service,
Atmosphere: 1
Food: 1
Service: 1
عهود الرحيلي
Bad service and giving a wrong order ! , don’t waste your money!
Atmosphere: 1
Food: 1
Service: 1
haya aljohani
Worst iced latte ever!
Atmosphere: 1
Food: 1
Service: 1
Memecer
I’m giving yet another bad review because I feel this location does not look at reviews or take responsibility for what they do or even make an effort to meet their customers needs. Within the past month every food I have ordered has been cold I’m talking cold through the bag. It just happened today as well. I tried to address this with them and the lady at the drive through gave me attitude and said that doesn’t make any sense if we put it through the oven. I said well I have the item I can bring it to you. I asked for the manager and they said she just left. This dunkin puts the donuts upside down in the bag causing all the frosting to come off on the bottom of the bag. I really cannot stress this enough to the manager please just go over with your team the steps you can take to prevent this from happening again. I’ve had enough.
Atmosphere: 1
Food: 1
Service: 1
Adolfo B.
This service was the most terrible service at the drive-thru. The two ladies on the headsets we're about to take our large water rudely interrupted the driver who is giving the order of us six people in the van. Asked him what he would like then immediately screams in a very rude voice just wait a minute!! Another person on the headset at the same time said could you wait a minute huhh! So we put our very large order in which came to a good amount. Now we could have pulled up in six different cars or went in and ordered six different orders and made that job even worse but that wasn't the case we weren't rude the driver our friend was very kind to them even after the fact. Pulled up to the window and told hey lady with curly hair very young somebody screamed at him it was during ordering her face turning red and said I didn't take your order no apologies though it was not her that did it she should have gotten the manager. She was confused as to what was ordered gave him the wrong bag all coffees piled on a tray that was overloaded he asked for them separately she begin to get upset also. If these people do not like that job quit if these little girls think that they are gold find another job with your rude attitudes because we do not need $4 cups of coffee - $5 drinks we could simply go to Cumberland farms for a dollar or make them at home. You called and hang up once they hear you're complaint I'm calling district and the other people have a right to complain as well everyone in the car was I'm disgusted at the African-American and Spanish girl that were giggling and laughing over the fact that they acted like that to him playing around poking each other with a huge line of cars behind us leaving one girl to work by herself please really really disgusts me and started my day on a really sour note! I GUESS THE BEST PART OF WAKING UP IS FOLGERS IN YOUR CUP!!
Amarillis Barbosa
Worst Dunkin ever can’t even get an order right and the staff is super rude for no reason. Stay away if when ever possible. Not worth it
Aleah A.
Forget all these other reviews, maybe it was a different staff at those times. The ladies at this Dunkin are the best. They're always smiling and laughing! I've been here about four times in the past few months and they always get my order right. Very speedy and efficient.
Be B
DO NOT WASTE YOUR MONEY HERE. This place has such BAD customer service. There is this one chic that works on drive thru she is so rude and doesnt even want to be there. She looks obnoxious. They purposely mess up your order and say you asked for less than what you asked for just because they want to rush things. Orders are always givin wrong and you have to go back in line to get it fixed and they say that you were the one to mess up the order because you said “something else”.No vengan aqui este citio y trabajadores dan asco y tratan mal a la gente. 0 zero sero
Avoid it this location all cost! A homeless lady walked up to the drive thru to pick up coins and the worker, instead of kindly telling her to leave, began chatting with her. Wish I had taken pic/video of it. I left the line.
Nanny D
Been coming to this location for years but the girls on the morning crew right now are just awesome. Not easy to stay fresh & real when they get hollered at all day by cranky customers that need caffeine but they're funny and fast with the orders, too.
Yesenia Chavez
Today I was on dunking donuts, having a good day, in to I was picking up my order in the drive through but then a color lady offended me, saying “ If I understood what she was saying” do to my Hispanic race. After that she told me to pull over where it is dangerous for the the young workers there to cross. They could of get run over by a car. And she finally didn’t get my order right. She just started screaming at me.
Natalia Cipirian
I went to get drinks there was not line when we came and ordered then we waited like 30 minutes to get 4 ice coffees and a donut they didn’t even give me my donut and I looked in the window and saw that all they where doing was talking there was a long line waiting we where waiting for my donut and they took so long that we left dont go there
Satearra Oyemakinwa (Booney)
I go here for my daughter's. They love the donuts. The workers are very sweet. However they are getting very expensive for some fried dough and sugar. Not what Dunkin used to be.
The employees will literally huddle in the corner and ignore you or act like they aren't there, so that they don't have to work. It's ridiculous.
Atmosphere: 1
Food: 1
Service: 1
They could never get my order right I went there 2 days in a row 1 of my coffe I was made wrong for both days I repeat it twice still
Atmosphere: 3
Food: 3
Service: 3
Bad customer service,
Atmosphere: 1
Food: 1
Service: 1
Bad service and giving a wrong order ! , don’t waste your money!
Atmosphere: 1
Food: 1
Service: 1
Worst iced latte ever!
Atmosphere: 1
Food: 1
Service: 1
I’m giving yet another bad review because I feel this location does not look at reviews or take responsibility for what they do or even make an effort to meet their customers needs. Within the past month every food I have ordered has been cold I’m talking cold through the bag. It just happened today as well. I tried to address this with them and the lady at the drive through gave me attitude and said that doesn’t make any sense if we put it through the oven. I said well I have the item I can bring it to you. I asked for the manager and they said she just left. This dunkin puts the donuts upside down in the bag causing all the frosting to come off on the bottom of the bag. I really cannot stress this enough to the manager please just go over with your team the steps you can take to prevent this from happening again. I’ve had enough.
Atmosphere: 1
Food: 1
Service: 1
This service was the most terrible service at the drive-thru. The two ladies on the headsets we're about to take our large water rudely interrupted the driver who is giving the order of us six people in the van. Asked him what he would like then immediately screams in a very rude voice just wait a minute!! Another person on the headset at the same time said could you wait a minute huhh! So we put our very large order in which came to a good amount. Now we could have pulled up in six different cars or went in and ordered six different orders and made that job even worse but that wasn't the case we weren't rude the driver our friend was very kind to them even after the fact. Pulled up to the window and told hey lady with curly hair very young somebody screamed at him it was during ordering her face turning red and said I didn't take your order no apologies though it was not her that did it she should have gotten the manager. She was confused as to what was ordered gave him the wrong bag all coffees piled on a tray that was overloaded he asked for them separately she begin to get upset also. If these people do not like that job quit if these little girls think that they are gold find another job with your rude attitudes because we do not need $4 cups of coffee - $5 drinks we could simply go to Cumberland farms for a dollar or make them at home. You called and hang up once they hear you're complaint I'm calling district and the other people have a right to complain as well everyone in the car was I'm disgusted at the African-American and Spanish girl that were giggling and laughing over the fact that they acted like that to him playing around poking each other with a huge line of cars behind us leaving one girl to work by herself please really really disgusts me and started my day on a really sour note! I GUESS THE BEST PART OF WAKING UP IS FOLGERS IN YOUR CUP!!
Worst Dunkin ever can’t even get an order right and the staff is super rude for no reason. Stay away if when ever possible. Not worth it
Forget all these other reviews, maybe it was a different staff at those times. The ladies at this Dunkin are the best. They're always smiling and laughing! I've been here about four times in the past few months and they always get my order right. Very speedy and efficient.
DO NOT WASTE YOUR MONEY HERE. This place has such BAD customer service. There is this one chic that works on drive thru she is so rude and doesnt even want to be there. She looks obnoxious. They purposely mess up your order and say you asked for less than what you asked for just because they want to rush things. Orders are always givin wrong and you have to go back in line to get it fixed and they say that you were the one to mess up the order because you said “something else”.No vengan aqui este citio y trabajadores dan asco y tratan mal a la gente. 0 zero sero
Restaurantji Recommends
Avoid it this location all cost! A homeless lady walked up to the drive thru to pick up coins and the worker, instead of kindly telling her to leave, began chatting with her. Wish I had taken pic/video of it. I left the line.
Been coming to this location for years but the girls on the morning crew right now are just awesome. Not easy to stay fresh & real when they get hollered at all day by cranky customers that need caffeine but they're funny and fast with the orders, too.
Today I was on dunking donuts, having a good day, in to I was picking up my order in the drive through but then a color lady offended me, saying “ If I understood what she was saying” do to my Hispanic race. After that she told me to pull over where it is dangerous for the the young workers there to cross. They could of get run over by a car. And she finally didn’t get my order right. She just started screaming at me.
I went to get drinks there was not line when we came and ordered then we waited like 30 minutes to get 4 ice coffees and a donut they didn’t even give me my donut and I looked in the window and saw that all they where doing was talking there was a long line waiting we where waiting for my donut and they took so long that we left dont go there
I go here for my daughter's. They love the donuts. The workers are very sweet. However they are getting very expensive for some fried dough and sugar. Not what Dunkin used to be.