Had to wait an excessive amount of time for the bathroom, & then realized the person at the counter was making no effort to assist me I went & asked another employee who didn’t seem so bothered! After that I order my coffee as I do every morning at this location ONLY for them to charge me extra for caramel pumps that would be free if they did it right ! It’s sad how ignorant people have become on coffee making . The manager on shift was no help,But I’m not impressed, they do have a “few” good coffee makers who actually know the value of regular customers .
Atmosphere: 1
Food: 3
Service: 1
Mark Gereau
Fast friendly service at this location. A lot of free parking for this area. Clean comfortable dining area. Restrooms were clean and stocked. My food and beverage were tasty and came out quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Mary Costa
You gotta let them know less ice. I asked for a small iced coffee caramel skim milk and I got 3x the ice. Didn't ask for extra ice. It's unfortunate someone else went to get my coffee for me
Eliezer Brito
This is so far the worst Dunkin’ Donuts I been first you go in the afternoon and they basically closed because they don’t have anything available inside chairs up that customer service is bad and you try to order anything hot from their menu is out
Atmosphere: 1
Food: 1
michelle Loefstedt
Charged me for a large signature latte and think I got a small or medium.. I thought they had given me a partially drank latte or something, even though the lid was unopened. It was literally 2 min after I got the drink from the drive thru so no, it didn’t settle or the whipped cream didn’t melt. This is why I prefer Starbucks. Starbucks also doesn’t charge extra for alternative milk options anymore. Dunkin’ is now more expensive than Starbucks so save yourself the disappointment and go somewhere your drink will be what you ordered and paid for.
Service: 2
Jennifer Olsen
I would give a 0 if I could- the employees were really trashy. I’m usually not one to judge but their conversation was inappropriate even if no one was In here. I was shocked and disgusted about what they were saying about their job and their personal life for everyone to hear.
Service: 1
Corey Lehman
The service is bad
Atmosphere: 1
Food: 1
Service: 1
D R
Is this the worst Dunkin' in Providence? Perhaps. I ordered a latte and received a coffee with milk. On another occasion, I pre-ordered a black midnight roast and 15 minutes later it still wasn't ready. I've had friendly interactions with the staff, but maybe not everyone is properly trained.
Atmosphere: 3
Food: 3
Service: 4
Trevor Cirillo
Pumpkin muffin had no frosting and was raw in the middle. There’s a million dunkins in Providence, go to ANY other location
I go here often. The staff is always good, cheerful and try their best.
Atmosphere: 4
Food: 4
Service: 5
Alondra Rodriguez
I order in this and others in providence also central falls , when I order with my family the flavor we asked is no the one we usually drink has like a cherry flavor I don’t know if because they don’t clean good or what is going on but they need to know that is happening a lot.
Food: 1
M DaM-C
Dunkin's menu is consistent no matter what in the US: delicious and then you regret it but fab for a quick filling bite ?It's doubtful they'll ever be a short/fast drive-thru line and the service is touch-n-go depending on individual employee or location...I am still lovin' it through!!
Parking: Sometimes it's great in the drive through
Stopped in to grab a latte for a friend and the shop was out of whole milk. And I offered to purchase a milk from the cooler for the server to use to make the latte and they did not sell milk from the cooler as well.
Atmosphere: 4
Food: 1
Service: 4
Teresa Page
Seems always too much. Should always seem friendly and flawless coffee place.
Dietary restrictions: More sugarfree and carb friendly. I'm diabetic. Can't have more than 5g of sugar per item. No more than 60 carbs for insulin pump. Diabetics measure carbs, grams, calories.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese
Had to wait an excessive amount of time for the bathroom, & then realized the person at the counter was making no effort to assist me I went & asked another employee who didn’t seem so bothered! After that I order my coffee as I do every morning at this location ONLY for them to charge me extra for caramel pumps that would be free if they did it right ! It’s sad how ignorant people have become on coffee making . The manager on shift was no help,But I’m not impressed, they do have a “few” good coffee makers who actually know the value of regular customers .
Atmosphere: 1
Food: 3
Service: 1
Fast friendly service at this location. A lot of free parking for this area. Clean comfortable dining area. Restrooms were clean and stocked. My food and beverage were tasty and came out quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
You gotta let them know less ice. I asked for a small iced coffee caramel skim milk and I got 3x the ice. Didn't ask for extra ice. It's unfortunate someone else went to get my coffee for me
This is so far the worst Dunkin’ Donuts I been first you go in the afternoon and they basically closed because they don’t have anything available inside chairs up that customer service is bad and you try to order anything hot from their menu is out
Atmosphere: 1
Food: 1
Charged me for a large signature latte and think I got a small or medium.. I thought they had given me a partially drank latte or something, even though the lid was unopened. It was literally 2 min after I got the drink from the drive thru so no, it didn’t settle or the whipped cream didn’t melt. This is why I prefer Starbucks. Starbucks also doesn’t charge extra for alternative milk options anymore. Dunkin’ is now more expensive than Starbucks so save yourself the disappointment and go somewhere your drink will be what you ordered and paid for.
Service: 2
I would give a 0 if I could- the employees were really trashy.
I’m usually not one to judge but their conversation was inappropriate even if no one was In here. I was shocked and disgusted about what they were saying about their job and their personal life for everyone to hear.
Service: 1
The service is bad
Atmosphere: 1
Food: 1
Service: 1
Is this the worst Dunkin' in Providence? Perhaps. I ordered a latte and received a coffee with milk. On another occasion, I pre-ordered a black midnight roast and 15 minutes later it still wasn't ready. I've had friendly interactions with the staff, but maybe not everyone is properly trained.
Atmosphere: 3
Food: 3
Service: 4
Pumpkin muffin had no frosting and was raw in the middle. There’s a million dunkins in Providence, go to ANY other location
Food: 1
Super sweet team and consistent food!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
Restaurantji Recommends
I go here often. The staff is always good, cheerful and try their best.
Atmosphere: 4
Food: 4
Service: 5
I order in this and others in providence also central falls , when I order with my family the flavor we asked is no the one we usually drink has like a cherry flavor I don’t know if because they don’t clean good or what is going on but they need to know that is happening a lot.
Food: 1
Dunkin's menu is consistent no matter what in the US: delicious and then you regret it but fab for a quick filling bite ?It's doubtful they'll ever be a short/fast drive-thru line and the service is touch-n-go depending on individual employee or location...I am still lovin' it through!!
Parking: Sometimes it's great in the drive through
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Sausage Egg and Cheese, Muffins, Chicken Bacon & Cheese Croissant Stuffer, Donuts, Plain Stuffed Bagel Minis, Croissant, Munchkins Donut Hole Treats
Stopped in to grab a latte for a friend and the shop was out of whole milk. And I offered to purchase a milk from the cooler for the server to use to make the latte and they did not sell milk from the cooler as well.
Atmosphere: 4
Food: 1
Service: 4
Seems always too much. Should always seem friendly and flawless coffee place.
Dietary restrictions: More sugarfree and carb friendly. I'm diabetic. Can't have more than 5g of sugar per item. No more than 60 carbs for insulin pump. Diabetics measure carbs, grams, calories.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese
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