The food was some of the best I've had at a McDonald's in years. The service was exceptional from the folks inside.
The number of homeless people per square foot was also above par. I have seldom, if ever, been asked for money or food as many times by people who aren't my own family. They also kind of huddled around my car after I went inside as if for warmth; it was kinda like a zombie movie but less scary.
Clearly it was the more impactful part of my visit to this otherwise fine establishment.
Atmosphere: 1
Food: 5
Service: 5
Festive
First time getting my bacon in my Sandwich first try, must’ve gotten new staff
Atmosphere: 4
Food: 4
Service: 4
Jaxon
Place and food are great
Atmosphere: 3
Food: 5
Service: 4
Ben
Disgusting food, rude and disgusting servers.
Atmosphere: 1
Food: 1
Service: 1
Wilker Fernandes
Great place for everyone 👍
Atmosphere: 5
Food: 5
Service: 5
Minion Knight
⭐☆☆☆☆ During my recent visit to this McDonald’s, I encountered several issues that raise serious concerns regarding both customer safety and overall management. From the moment I arrived, it was evident that cleanliness and organization were not priorities at this location. Tables were left dirty, the floors were sticky, and the dining area appeared to have gone quite some time without proper maintenance. For a brand as large and established as McDonald’s, maintaining a clean and inviting environment should be the absolute minimum standard.
Unfortunately, the service was just as disappointing. Despite there being more than enough staff members present, the employees seemed far more focused on personal conversations than attending to customers or preparing orders efficiently. My order took an unnecessarily long time to complete, and there was no sense of urgency or professionalism displayed by the team. This level of inattention reflects poorly on management, who are clearly failing to enforce proper training, leadership, and accountability among staff.
Beyond the service and cleanliness issues, the most concerning aspect of this location is the safety environment. The area surrounding the restaurant has a significant homeless presence, and during my visit, multiple individuals entered the premises and began approaching customers. This created an uncomfortable and unsafe atmosphere, especially for families with children. It is unacceptable for a public dining establishment to operate under such conditions without appropriate measures in place to protect its patrons.
This McDonald’s would greatly benefit from having dedicated on-site security or even a regular police presence, particularly given the frequency of disturbances. Safety should never be compromised in any business that welcomes the public, especially one that serves families and children.
While the food itself was adequate and consistent with typical McDonald’s standards, the overall experience was overshadowed by the poor management, lack of cleanliness, slow service, and unsafe environment. I sincerely hope corporate management takes the necessary steps to address these issues promptly — including improved staff training, stricter cleanliness protocols, and most importantly, enhanced security measures.
Until these serious concerns are resolved, I would strongly recommend that customers visit a different McDonald’s location where cleanliness, service, and safety are treated with the importance they deserve.
Atmosphere: 1
Food: 2
Service: 1
Cecilia Edge
I mostly come here for the french fries. They’re just the best in the industry.
Bukola Adejuwon
A nice McDonad's fir quick bite in the city centre of Providence
Atmosphere: 4
Food: 4
Service: 4
A.J. McCaffery III
Might just be the only 5 Star McDonalds in the US, but their service and quality blew me away. Keep it up!
Food: 5
Service: 5
Angelo Rios
Bad customer service. They see you waiting and act like they don't see you at all.
Mcdonald's is pretty good. They have good service when it's not too busy. They have great deals. They have deals for about 10 bucks. It's reasonable price for lunch and they all have the value meals. They're about five bucks but you get what you pay for at McDonald's
Food: 5
Lilyyy
I’m very disappointed with my recent visit to this McDonald’s. I waited about 15 minutes in the drive-thru without any notification that there would be a delay. During that time, the employees were loudly talking and laughing, completely ignoring customers who were patiently waiting. When I finally received my order, the fries were dry and soggy, clearly sitting out for a long time. This is not the standard I expect from McDonald’s, and I hope they address these issues.
Atmosphere: 1
Food: 1
Service: 1
Mila
ALWAYS closed. TERRIBLE service. TABLES ARE STICKY. BATHROOMS SMELL. ALWAYS CLAIM TO BE CLOSED BUT LET OTHER IN. SOGGY FOOD. BAD CUSTOMWR SERVICXE
Atmosphere: 1
Food: 2
Service: 1
Joshua Canfield
For a tougher part of city, still felt welcome and secure. Been there a few times and fries are hot, order is right and surprisingly calm and quiet. 50's and 60's music a +.
Atmosphere: 4
Food: 5
Service: 4
Julia D
It's a fast food restaurant. What can I say? He don't eat there all the time but I eat there sometime and when I do it's been awhile so it's really good at that moment LMAO
The food was some of the best I've had at a McDonald's in years. The service was exceptional from the folks inside.
The number of homeless people per square foot was also above par. I have seldom, if ever, been asked for money or food as many times by people who aren't my own family. They also kind of huddled around my car after I went inside as if for warmth; it was kinda like a zombie movie but less scary.
Clearly it was the more impactful part of my visit to this otherwise fine establishment.
Atmosphere: 1
Food: 5
Service: 5
First time getting my bacon in my Sandwich first try, must’ve gotten new staff
Atmosphere: 4
Food: 4
Service: 4
Place and food are great
Atmosphere: 3
Food: 5
Service: 4
Disgusting food, rude and disgusting servers.
Atmosphere: 1
Food: 1
Service: 1
Great place for everyone 👍
Atmosphere: 5
Food: 5
Service: 5
⭐☆☆☆☆
During my recent visit to this McDonald’s, I encountered several issues that raise serious concerns regarding both customer safety and overall management. From the moment I arrived, it was evident that cleanliness and organization were not priorities at this location. Tables were left dirty, the floors were sticky, and the dining area appeared to have gone quite some time without proper maintenance. For a brand as large and established as McDonald’s, maintaining a clean and inviting environment should be the absolute minimum standard.
Unfortunately, the service was just as disappointing. Despite there being more than enough staff members present, the employees seemed far more focused on personal conversations than attending to customers or preparing orders efficiently. My order took an unnecessarily long time to complete, and there was no sense of urgency or professionalism displayed by the team. This level of inattention reflects poorly on management, who are clearly failing to enforce proper training, leadership, and accountability among staff.
Beyond the service and cleanliness issues, the most concerning aspect of this location is the safety environment. The area surrounding the restaurant has a significant homeless presence, and during my visit, multiple individuals entered the premises and began approaching customers. This created an uncomfortable and unsafe atmosphere, especially for families with children. It is unacceptable for a public dining establishment to operate under such conditions without appropriate measures in place to protect its patrons.
This McDonald’s would greatly benefit from having dedicated on-site security or even a regular police presence, particularly given the frequency of disturbances. Safety should never be compromised in any business that welcomes the public, especially one that serves families and children.
While the food itself was adequate and consistent with typical McDonald’s standards, the overall experience was overshadowed by the poor management, lack of cleanliness, slow service, and unsafe environment. I sincerely hope corporate management takes the necessary steps to address these issues promptly — including improved staff training, stricter cleanliness protocols, and most importantly, enhanced security measures.
Until these serious concerns are resolved, I would strongly recommend that customers visit a different McDonald’s location where cleanliness, service, and safety are treated with the importance they deserve.
Atmosphere: 1
Food: 2
Service: 1
I mostly come here for the french fries. They’re just the best in the industry.
A nice McDonad's fir quick bite in the city centre of Providence
Atmosphere: 4
Food: 4
Service: 4
Might just be the only 5 Star McDonalds in the US, but their service and quality blew me away. Keep it up!
Food: 5
Service: 5
Bad customer service. They see you waiting and act like they don't see you at all.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Mcdonald's is pretty good. They have good service when it's not too busy. They have great deals. They have deals for about 10 bucks. It's reasonable price for lunch and they all have the value meals. They're about five bucks but you get what you pay for at McDonald's
Food: 5
I’m very disappointed with my recent visit to this McDonald’s. I waited about 15 minutes in the drive-thru without any notification that there would be a delay. During that time, the employees were loudly talking and laughing, completely ignoring customers who were patiently waiting. When I finally received my order, the fries were dry and soggy, clearly sitting out for a long time. This is not the standard I expect from McDonald’s, and I hope they address these issues.
Atmosphere: 1
Food: 1
Service: 1
ALWAYS closed. TERRIBLE service. TABLES ARE STICKY. BATHROOMS SMELL. ALWAYS CLAIM TO BE CLOSED BUT LET OTHER IN. SOGGY FOOD. BAD CUSTOMWR SERVICXE
Atmosphere: 1
Food: 2
Service: 1
For a tougher part of city, still felt welcome and secure. Been there a few times and fries are hot, order is right and surprisingly calm and quiet. 50's and 60's music a +.
Atmosphere: 4
Food: 5
Service: 4
It's a fast food restaurant. What can I say? He don't eat there all the time but I eat there sometime and when I do it's been awhile so it's really good at that moment LMAO
Atmosphere: 3
Food: 3
Service: 3
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