ordered delivery and it never arrived. i called the resteraunt and was advised 5 to 10 minutes… an hour later, still nothing. waited 2 hours… place is a joke
Service: 1
Pojo Cinco
It doesn't matter how many times they try to 're-brand' and change their name.... stay away.
Atmosphere: 1
Food: 1
Service: 1
Bianca Muniz
Delivery was estimated to arrive at 4:40pm, I stood outside for over two hours waiting because I didn’t want to rush them if the restaurant was busy. So finally at 6:40pm I called the restaurant for an update, just for the person on the phone to tell me the order had been left in the lobby of my building (there is no lobby in my building) and that there’s nothing else she could do. So now I’m stuck on the phone trying to dispute the charge with my bank.An additional note— I only live three minutes away from the restaurant, so I’m really not sure how as this could have happened. From everyone else’s reviews it seems like the dine in experience is lovely, so if you’d like to try the restaurant that’s probably your best option. I wouldn’t recommend trying to order delivery unfortunatelyUpdate to response: Thank you for considering my review! Uber eats has a text feature so that the driver can communicate with the customer if they have trouble finding the correct address. Another feature worth using in Uber is the update feature, where you can mark orders as delivered. That way we could have figured things out at 4:50 instead of 6:40. Additionally based on your reply about the delivery being left on the steps (despite me standing outside) and the employee on the phone who told me the delivery was left in the lobby it seems like either the driver had the wrong building or there was a disconnect in communication between employees. I’m sure the dine in experience is lovely, but the delivery experience isn’t something I’d recommend. Maybe pick up would be better
Gee Ess
I love the brown sugar milk Boba tea perfect every time.
ordered delivery and it never arrived. i called the resteraunt and was advised 5 to 10 minutes… an hour later, still nothing. waited 2 hours… place is a joke
Service: 1
It doesn't matter how many times they try to 're-brand' and change their name.... stay away.
Atmosphere: 1
Food: 1
Service: 1
Delivery was estimated to arrive at 4:40pm, I stood outside for over two hours waiting because I didn’t want to rush them if the restaurant was busy. So finally at 6:40pm I called the restaurant for an update, just for the person on the phone to tell me the order had been left in the lobby of my building (there is no lobby in my building) and that there’s nothing else she could do. So now I’m stuck on the phone trying to dispute the charge with my bank.An additional note— I only live three minutes away from the restaurant, so I’m really not sure how as this could have happened. From everyone else’s reviews it seems like the dine in experience is lovely, so if you’d like to try the restaurant that’s probably your best option. I wouldn’t recommend trying to order delivery unfortunatelyUpdate to response: Thank you for considering my review! Uber eats has a text feature so that the driver can communicate with the customer if they have trouble finding the correct address. Another feature worth using in Uber is the update feature, where you can mark orders as delivered. That way we could have figured things out at 4:50 instead of 6:40. Additionally based on your reply about the delivery being left on the steps (despite me standing outside) and the employee on the phone who told me the delivery was left in the lobby it seems like either the driver had the wrong building or there was a disconnect in communication between employees. I’m sure the dine in experience is lovely, but the delivery experience isn’t something I’d recommend. Maybe pick up would be better
I love the brown sugar milk Boba tea perfect every time.
Food: 5
Service: 5
Love it!!
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