It is the first time that I have entered this place because it was recommended to me but the service person recommended a combo to me. The price seemed perfect, which was 29.99 and according to the taxes and they are charging me 44.99, I mean it makes no sense and the chicken is very salty
Atmosphere: 2
Food: 1
Service: 3
Lilian Quintana
Today I bought chicharrones and fried chicken, the chicharrones were slimy, they were probably too old and the chicken was not fresh. I also ordered 10 pieces and of those I asked if you could please give me at least one breast, the lady answered yes and when it arrives I went home to check, it turns out that he couldn't help me with that either, I've always bought there and I recommended it but after this I wouldn't believe I'd go back
Mildred Raxon
The lady who serves lacks a lot of friendliness, and the potatoes are very salty. When they opened, they served very well and the chicken was delicious. Now they don't even clean the chicken properly; my piece of chicken even had a fried feather. I recommended people go shopping there and they told me the same thing that the lady served them very poorly. very arrogant I thought they were exaggerating but today I left with a bad experience from there...! It was my last time there because I no longer plan to go or recommend that place...!
Atmosphere: 1
Food: 1
Service: 1
Karina Garcia
They will charge more than $30 for a delivery And then I called again and they said they don't deliver. So why do they say there is a delivery service if they aren't going to do it?
Tru3no
I dont know about the full menu but the chicken pastelitos that I got from here are 1A+..
Atmosphere: 4
Food: 5
Service: 5
Ed Steell
Very good chicken 🐔, nice place nice prices
Atmosphere: 4
Food: 4
Service: 4
Ricardo A
I was raised in Texas. This is one of the best bone in fried chicken options in Providence. Great French fries. Excited to return and try other options on their menu!
Atmosphere: 5
Food: 5
Service: 5
Ronny Almanzar
You have to lower the salt a little more, my chicken is salty
Food: 1
Jennifer Jimenez
I went to try it and I loved the chicken chips and the excellent service. 100/100 God continue to bless you greatly ???
Atmosphere: 5
Food: 5
Service: 5
Nick Slynch
Venturing into the heart of a rough neighborhood, my friends and I discovered the delightful Pollo Castellano. The food, while not reaching life-changing heights, was a tasty experience. What truly set this place apart was the incredible warmth and authenticity. The Hispanic staff, especially the sweet woman at the counter, made us feel like cherished guests. The use of Spanish language, both in communication and on product labels, added a genuine touch. Despite the neighborhood's challenges, Pollo Castellano stands as a beacon of flavorful cuisine and heartwarming hospitality. A unique dining gem worth exploring in the midst of an unexpected setting.
Knowing someone that had worked here, this place does not have their own recipes having each employee prepare food their own way which means one day you could get something that tastes great then the next it’s completely different. As well as that, the treatment of the employees is bad. I may be biased but I encourage going to other restaurants.
Atmosphere: 1
Food: 1
Service: 1
Ontoneyo Valenzuela
You know I stopped here at 12am and grabbed a beef patty and it was great!!!
Jorge Colon
(Translated by Google) If you want to try a chicken with a divine flavor and in a familiar and respectful clean pleasant environment and all the good things you can look for, this place must be visited. I recommend it.(Original)Si quieres probar un pollo con un savor divino y en un ambiente familiar y respetuoso limpio agradable y todas las cosa buenas que puedas buscar este lugar debes visitar.Te lo recomiendo.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo
Serey
Terrible service. Only customer in the store, after ordering, worker goes to back for 10 mins just to come back front and grab the chicken from up front. Takes the box back to fries? (For what?) And spent an extra 3 minutes just talking. Maybe if I was Hispanic I'd get better service
Kiara Vazquez
It was ok. I got the guisado de res and they didnt put it in a sealed container so alot of the sauce spilled in the bag, and within all the sauce i only got 2 pieces of meat. Tortillas were fresh and hot but had no flavor . Rice was alright but very dry and bland. Nothing special here.
It is the first time that I have entered this place because it was recommended to me but the service person recommended a combo to me. The price seemed perfect, which was 29.99 and according to the taxes and they are charging me 44.99, I mean it makes no sense and the chicken is very salty
Atmosphere: 2
Food: 1
Service: 3
Today I bought chicharrones and fried chicken, the chicharrones were slimy, they were probably too old and the chicken was not fresh. I also ordered 10 pieces and of those I asked if you could please give me at least one breast, the lady answered yes and when it arrives I went home to check, it turns out that he couldn't help me with that either, I've always bought there and I recommended it but after this I wouldn't believe I'd go back
The lady who serves lacks a lot of friendliness, and the potatoes are very salty. When they opened, they served very well and the chicken was delicious. Now they don't even clean the chicken properly; my piece of chicken even had a fried feather. I recommended people go shopping there and they told me the same thing that the lady served them very poorly. very arrogant I thought they were exaggerating but today I left with a bad experience from there...! It was my last time there because I no longer plan to go or recommend that place...!
Atmosphere: 1
Food: 1
Service: 1
They will charge more than $30 for a delivery
And then I called again and they said they don't deliver. So why do they say there is a delivery service if they aren't going to do it?
I dont know about the full menu but the chicken pastelitos that I got from here are 1A+..
Atmosphere: 4
Food: 5
Service: 5
Very good chicken 🐔, nice place nice prices
Atmosphere: 4
Food: 4
Service: 4
I was raised in Texas. This is one of the best bone in fried chicken options in Providence. Great French fries. Excited to return and try other options on their menu!
Atmosphere: 5
Food: 5
Service: 5
You have to lower the salt a little more, my chicken is salty
Food: 1
I went to try it and I loved the chicken chips and the excellent service. 100/100 God continue to bless you greatly ???
Atmosphere: 5
Food: 5
Service: 5
Venturing into the heart of a rough neighborhood, my friends and I discovered the delightful Pollo Castellano. The food, while not reaching life-changing heights, was a tasty experience. What truly set this place apart was the incredible warmth and authenticity. The Hispanic staff, especially the sweet woman at the counter, made us feel like cherished guests. The use of Spanish language, both in communication and on product labels, added a genuine touch. Despite the neighborhood's challenges, Pollo Castellano stands as a beacon of flavorful cuisine and heartwarming hospitality. A unique dining gem worth exploring in the midst of an unexpected setting.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Knowing someone that had worked here, this place does not have their own recipes having each employee prepare food their own way which means one day you could get something that tastes great then the next it’s completely different. As well as that, the treatment of the employees is bad. I may be biased but I encourage going to other restaurants.
Atmosphere: 1
Food: 1
Service: 1
You know I stopped here at 12am and grabbed a beef patty and it was great!!!
(Translated by Google) If you want to try a chicken with a divine flavor and in a familiar and respectful clean pleasant environment and all the good things you can look for, this place must be visited. I recommend it.(Original)Si quieres probar un pollo con un savor divino y en un ambiente familiar y respetuoso limpio agradable y todas las cosa buenas que puedas buscar este lugar debes visitar.Te lo recomiendo.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo
Terrible service. Only customer in the store, after ordering, worker goes to back for 10 mins just to come back front and grab the chicken from up front. Takes the box back to fries? (For what?) And spent an extra 3 minutes just talking. Maybe if I was Hispanic I'd get better service
It was ok. I got the guisado de res and they didnt put it in a sealed container so alot of the sauce spilled in the bag, and within all the sauce i only got 2 pieces of meat. Tortillas were fresh and hot but had no flavor . Rice was alright but very dry and bland. Nothing special here.
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