Already been shut down and closed however the sites say open so beware so you don't make the mistake of showing up to a shuttered establishment
Atmosphere: 1
Food: 1
Service: 1
t t
I haven’t tried their food yet; the one star is for bad customer service. I made an online reservation for the new year eve; we showed up at the reserved time and got surprised that the restaurant was in fact closed! They didn’t even bother to inform us, or close their reservation calendar! We were lucky that another restaurant next block was open.
Service: 1
Luo Jin
Every weekend night, the disturbance lasts into the early hours, with bass and drumbeats echoing through the neighborhood. Completely no consideration for others.
Atmosphere: 1
Food: 1
Service: 1
Bianca Rodriguez
The food was great! Very nice atmosphere as well.. we'll definitely be back
Atmosphere: 5
Food: 5
Service: 5
Saffie Baby
Went today for brunch and will not return. Service was slow, not welcoming at all. The place is beautiful, but now I understand why it was so dead. I was embarrassed since I brought all my friends which was suppose to be a relaxing Sunday. I will not return.
Atmosphere: 1
Food: 1
Service: 1
Jillian Dulude
This place used to be a hidden gem. Service, drinks, food were top notch. I was looking forward to visit but this time around was horrible!! Where do I start?
Pros: they have a new menu, more Latin which I didn’t mind, food was tasty and fresh. That’s about it!
Service: ABSOLUTELY HORRIBLE!!! We had a young waitress by the name of Arlenny. She spoke no English which was hard to get our order correct, she was too busy smoking hookah and socializing with male customers.
Management: I used to be in the industry, and never saw a manager taking tables waitressing. She absolutely horrible. She also seemed drunk when we tried to inform her about the issues we had. Older blond lady, which claimed she was the owner/manager/chef not sure how she’s able to do cook when she was on the floor taking tables.
I will not return, which breaks my heart because it was one of my favorite places. STAY AWAY!!!!
Atmosphere: 1
Food: 3
Service: 1
Allyson Ayala
Came here on a Friday night for dinner and drinks with my mom, food was excellent & so was our server Danny. Highly recommend!
Kristine Thammavong
I came here for my birthday back in August and it was such a great experience. Provy seemed upscale and classy. A nice high end bistro. I went back recently and the entire atmosphere changed. It's like some sort of lounge. WHY am I going to pay $60 for a steak with someone else blowing hookah smoke near my food. the new servers aren't personable. I recommended this place to all my coworkers without realizing the atmosphere change and most of them told me they walked in and walked right out. what a shame. won't be back.
Atmosphere: 1
Food: 2
Service: 1
ToniMarie Williams
Firstly this restaurant was at one point my favorite place. After numerous visits this was the first time I had a bad experience. the menu has been severely limited, the whole dinning experience left a sour taste in my mouth when me and my dinner guest spent 86 (with a 20% forced tip to a waitress that barely did anything and had the nerve to ask for an extra tip on top of that) on finger food. After experiencing the overpriced over salted or overly breaded apps we didn't bother with the entrees. 3/10
Atmosphere: 4
Food: 1
Service: 2
Cesar Cuevas
Excellent, my blessings, precisely today I am going there with some friends....
Danny was amazing and hospitable. I appreciate his kind and genuine attitude. In addition, the swordfish was amazing. I highly recommend Provy.
Atmosphere: 5
Food: 5
Service: 5
Miko Nino
Danny was a great bartender. My friends and I had a great time. Best spot in town for brunch!
Atmosphere: 5
Food: 5
Service: 5
Julissa Vasquez
Last night I had a very bad experience in that restaurant, everything took a long time, the drinks we ordered in the end we canceled, the food took a long time, the service or my scallops were super salty, the truth is very unfortunate because we went out to have a good time, no has made us uncomfortable. They should train their waitresses more
Atmosphere: 1
Food: 3
Service: 1
John Xayapanya
Danny was our server and he was very nice and accomodating. Food was great, server was knowledgeable with menu and the flavors. We ordered mussels, calamari, oysters, pretty much 60% of appetizer lol. We were so full just with the appetizers that we had to split 2 entre dishes, halibut and burger for 4 ppl. Good food guys... come try!
Atmosphere: 5
Food: 5
Service: 5
Brooke Astley
Responding to the review from "Frankie S" Frankie- "girl with the flannel here", I am responding in the form of another review because, no, I do not work at Provy's. I was merely attending.
In fact, I was just helping out of the goodness of my heart because, as you pointed out, the restaurant was understaffed (they had 2 callouts), so I was doing what I can to help out as a partner of an employee and someone who cares about Provy's success. Including pouring water for the customers, clearing tables, and making the performers drinks, as those were simple and something that I could easily make, as someone with little to no service industry experience.
By the way, that was WATER that I poured for myself behind the bar and then drank.
Also, as you pointed out, the restaurant did give you a discount and they even made a gesture with free shots, to try to help make up for it. That doesn't make things right, but clearly this was an issue they observed in the moment.
They will be making adjustments for the future, and this was the first event of this nature. So lease consider this to allow them the opportunity to improve and redeem themselves, as this was not a good representation of the service they typically strive to achieve.
Please, if you have an issue in the future, at any restaurant, make sure to talk to the actual manager, not someone who is just helping out. I came to enjoy the Drag brunch, and wanted to help my partner's restaurant when they needed it.
Thank you, and I do hope to see you at a future event to try and make up for this fault. Ask for Phil or Michael next time you are in, and they will make good on this for you.
Already been shut down and closed however the sites say open so beware so you don't make the mistake of showing up to a shuttered establishment
Atmosphere: 1
Food: 1
Service: 1
I haven’t tried their food yet; the one star is for bad customer service.
I made an online reservation for the new year eve; we showed up at the reserved time and got surprised that the restaurant was in fact closed! They didn’t even bother to inform us, or close their reservation calendar! We were lucky that another restaurant next block was open.
Service: 1
Every weekend night, the disturbance lasts into the early hours, with bass and drumbeats echoing through the neighborhood. Completely no consideration for others.
Atmosphere: 1
Food: 1
Service: 1
The food was great! Very nice atmosphere as well.. we'll definitely be back
Atmosphere: 5
Food: 5
Service: 5
Went today for brunch and will not return. Service was slow, not welcoming at all. The place is beautiful, but now I understand why it was so dead. I was embarrassed since I brought all my friends which was suppose to be a relaxing Sunday. I will not return.
Atmosphere: 1
Food: 1
Service: 1
This place used to be a hidden gem. Service, drinks, food were top notch. I was looking forward to visit but this time around was horrible!! Where do I start?
Pros: they have a new menu, more Latin which I didn’t mind, food was tasty and fresh. That’s about it!
Service: ABSOLUTELY HORRIBLE!!! We had a young waitress by the name of Arlenny. She spoke no English which was hard to get our order correct, she was too busy smoking hookah and socializing with male customers.
Management: I used to be in the industry, and never saw a manager taking tables waitressing. She absolutely horrible. She also seemed drunk when we tried to inform her about the issues we had. Older blond lady, which claimed she was the owner/manager/chef not sure how she’s able to do cook when she was on the floor taking tables.
I will not return, which breaks my heart because it was one of my favorite places. STAY AWAY!!!!
Atmosphere: 1
Food: 3
Service: 1
Came here on a Friday night for dinner and drinks with my mom, food was excellent & so was our server Danny. Highly recommend!
I came here for my birthday back in August and it was such a great experience. Provy seemed upscale and classy. A nice high end bistro. I went back recently and the entire atmosphere changed. It's like some sort of lounge. WHY am I going to pay $60 for a steak with someone else blowing hookah smoke near my food. the new servers aren't personable. I recommended this place to all my coworkers without realizing the atmosphere change and most of them told me they walked in and walked right out. what a shame. won't be back.
Atmosphere: 1
Food: 2
Service: 1
Firstly this restaurant was at one point my favorite place. After numerous visits this was the first time I had a bad experience. the menu has been severely limited, the whole dinning experience left a sour taste in my mouth when me and my dinner guest spent 86 (with a 20% forced tip to a waitress that barely did anything and had the nerve to ask for an extra tip on top of that) on finger food. After experiencing the overpriced over salted or overly breaded apps we didn't bother with the entrees. 3/10
Atmosphere: 4
Food: 1
Service: 2
Excellent, my blessings, precisely today I am going there with some friends....
Restaurantji Recommends
Danny was amazing and hospitable. I appreciate his kind and genuine attitude. In addition, the swordfish was amazing. I highly recommend Provy.
Atmosphere: 5
Food: 5
Service: 5
Danny was a great bartender. My friends and I had a great time. Best spot in town for brunch!
Atmosphere: 5
Food: 5
Service: 5
Last night I had a very bad experience in that restaurant, everything took a long time, the drinks we ordered in the end we canceled, the food took a long time, the service or my scallops were super salty, the truth is very unfortunate because we went out to have a good time, no has made us uncomfortable. They should train their waitresses more
Atmosphere: 1
Food: 3
Service: 1
Danny was our server and he was very nice and accomodating. Food was great, server was knowledgeable with menu and the flavors. We ordered mussels, calamari, oysters, pretty much 60% of appetizer lol. We were so full just with the appetizers that we had to split 2 entre dishes, halibut and burger for 4 ppl.
Good food guys... come try!
Atmosphere: 5
Food: 5
Service: 5
Responding to the review from "Frankie S"
Frankie- "girl with the flannel here", I am responding in the form of another review because, no, I do not work at Provy's. I was merely attending.
In fact, I was just helping out of the goodness of my heart because, as you pointed out, the restaurant was understaffed (they had 2 callouts), so I was doing what I can to help out as a partner of an employee and someone who cares about Provy's success. Including pouring water for the customers, clearing tables, and making the performers drinks, as those were simple and something that I could easily make, as someone with little to no service industry experience.
By the way, that was WATER that I poured for myself behind the bar and then drank.
Also, as you pointed out, the restaurant did give you a discount and they even made a gesture with free shots, to try to help make up for it. That doesn't make things right, but clearly this was an issue they observed in the moment.
They will be making adjustments for the future, and this was the first event of this nature. So lease consider this to allow them the opportunity to improve and redeem themselves, as this was not a good representation of the service they typically strive to achieve.
Please, if you have an issue in the future, at any restaurant, make sure to talk to the actual manager, not someone who is just helping out. I came to enjoy the Drag brunch, and wanted to help my partner's restaurant when they needed it.
Thank you, and I do hope to see you at a future event to try and make up for this fault. Ask for Phil or Michael next time you are in, and they will make good on this for you.
Atmosphere: 5
Food: 5
Service: 4
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