Rico Pollo
1080 Chalkstone Ave, Providence
(401) 808-6584
Recent Reviews
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The people were super nice, can’t lie .. I ordered two plates on the way out saw two roaches crawling on the floor .. when I noticed the staff they just used roach spray to kill it .. I def threw my food away tho 😭😭
Atmosphere: 2
Food: 1
Service: 5
I called to get a quote for catering for my son’s graduation party. I spoke with a very nice lady over the phone and she gave me ideas of what I could get and was a little pushy, but I told her I was really just looking for rice and rotisserie chickens. She quoted me $190 for 10 chickens and a large tray of arroz con gandules. I told her the day and time I needed it for and she confirmed. My wife heard the whole conversation. The day of the party my wife went to pick up the food because I was running behind. My wife called me to ask if I had added something else because the lady that was there that day tried to give her some perniles(pork shoulder) which we didn’t order and also told her that I didn’t give them a pick up time? When my wife told her that we didn’t order that and that we did give them a pick up time she gave her an attitude. The lady also gave my wife two trays of rice and charged her an extra $40. When my wife asked her why she said that I had ordered it, my wife asked to see the ticket and when the lady showed her the ticket it wasn’t even my name… the name on the ticket was Daisy. My wife then told her that my name was not Daisy and that the order she gave her wasn’t ours. The lady gave her an attitude and asked her who Daisy was because she had also ordered chickens and rice lol. My wife proceeded to tell her that she didn’t know, but that it wasn’t me and that she didn’t know who that person was. The lady told my wife that she wasn’t going to return the $40 extra dollars for the rice because she had given it to her already, mind you at no point during this whole time did my wife leave the restaurant. My wife left with the food because why argue with stupid? When we open the trays of food lord behold not only did we pay for extra rice, but they also gave us the wrong type of rice. I will NEVER order from there again or refer anyone. Not only were they wrong but on top of that the food wasn’t great and the service was horrible. I didn’t even take pictures of the dried rice or chicken because it was embarrassing enough that my guest had to eat that. I could have gotten the chickens from Market Basket and pay less and would have had a way better experience.
Food: 1
You can't go wrong with anything you pick from the menu.
Atmosphere: 5
Food: 5
Service: 5
Best place around !
They smell good nice people
Atmosphere: 5
Food: 5
Service: 5
I ordered a 12$ plate and got beef and rice, almost done with my plate and I found a piece of brillo pad in my beef. Absolutely disgusting, 🤮 never going to this place again!! Also when I called to notify them that way they wouldn't sell anymore of that pan of beef, they told no English no English and hung up in my face.
Atmosphere: 1
Food: 1
Service: 1
Good service delicious food
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sopa de Pollo
As it name, better roast chicken ever and staff is awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado, Yuca Fritas
Sorry. Waited 20 minutes for mofongo and was served one without sauce and terribly overcooked meat on the side.
Food: 1
Good service n Good food
Food: 5
Service: 5
Restaurantji Recommends
Ordered the fish and it was not crispy it’s soggy and had no flavor at all tastes like flour only too many bones as well barely no food
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Fried Fish
Support local
Atmosphere: 5
Food: 5
Service: 5
I bought a ham and cheese sandwich with everything and they sent me bread with ham and cheese that I would have made better at home and he died dreaming worse. in this restaurant If you are going to do something, do it well so that you don't ask for customers.
Good food, good service, I am picky but their food was good, can be better. Good price too. Primo can improve.
Atmosphere: 4
Food: 4
Service: 5
Probably the most disgusting food I have tasted in a while! I used to be a very frequent customer here but their food just got really nasty. Not sure if they are under new management or changed recipes but I will never eat from here again. I got rice with pernil & a chinola and somehow none of it was great. The pernil was all fatty pieces , my rice was mushy, and my juice didn’t taste like juice. Very disappointed in what they are serving now.
Food: 1
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