bb.q Chicken Brown Univ

272 Thayer St, Providence
(401) 751-1234

Recent Reviews

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Joe Lee

I came here with my girlfriend about a week ago and to be honest it was just not that good. I think for the prices you would expect the food to be a little better, but you can tell that nothing is really made with good ingredients. the only good thing was the chicken which was really really tasty, so if you come here just get the chicken. we also got some other things including rice cakes which came in a super small portion for 20$.

Atmosphere: 4

Food: 2

Service: 3

Joseph Redeph

Absolutely delicious! The BBQ chicken here was so good — perfectly cooked, flavorful, and super satisfying. The service was great the waiter was nice and attentive. The atmosphere was chill and cozy, and I actually loved having the TV on in the background — it added a fun, relaxed vibe.
Only small thing: there was a bit of yelling coming from the back at one point, which made me go “whoa, what’s going on back there?” But honestly, it didn’t ruin the experience at all. Everything else was amazing. This place is worth it.

Atmosphere: 5

Food: 5

Service: 5

Emerlita Thistle

Great food this person that work there he works his butt off

Atmosphere: 5

Food: 5

Service: 5

Jayane Cetoute

The service is bad wouldn't go there

Atmosphere: 1

Service: 1

Brian Harrell

This place was horrible. The staff were rude, they overcharged for drinks and they were even rude to another customer

Service: 1

Wensline Joseph

The customer service was so bad omg . There’s an old lady there she was so rude to my friend. They do not treat people like human. It’s suck hopefully the old lady learn some manners soon and start to treat people like human beings

Atmosphere: 1

Service: 1

Lu Song

This was by far the worst restaurant experience of my life.

From the moment I walked in, the staff’s attitude was already unfriendly. I ordered one soup and one drink, but they charged me for two drinks. Only after I repeated myself several times did the woman finally return the extra charge.

Then I patiently waited for my food, but they brought me the wrong dish. When I asked about it, the female server (a middle-aged Korean lady) became extremely rude and spoke to me in a very nasty tone. What shocked me even more was that she suddenly turned away and started talking loudly to another table of Chinese customers who were eating at that moment, completely interrupting their meal. It felt very disrespectful and unprofessional.

I was traveling alone — my first day in this city after a five-hour train ride, just hoping to enjoy a simple meal before visiting one of the best universities here. Instead, this experience made me feel so humiliated and upset that I had to call the police to help me resolve the issue.

After the police checked and confirmed my order, I finally got the soup I had originally paid for. I understand officers are very busy, but I had no other choice.

It’s heartbreaking that such an unpleasant thing happened at the very start of my trip.
I truly hope no one else has to go through such an awful experience. Please avoid this restaurant — especially if you value respect and basic service.

👉 Special thanks to the Rhode Island police officers — they were incredibly kind, professional, and helped me solve the problem with great patience.

Atmosphere: 1

Food: 1

Service: 1

Alisha Sullivan

The food is marked up $5 per item compared to all the other locations. Service is slow. No pickled radish. Absolute trash compared to every other bb.q I've visited.

Atmosphere: 1

Food: 1

Service: 1

Jacklyn

Prices are crazy high here. I used to live near one in Boston and loved it. I just checked their prices online it’s $15 for 10 piece wings in Boston, but $19 for an 8 piece in Providence.. should be cheaper since it’s RI

APRIL TWINS

My first time here, food was okay but way overpriced. My order was wrong, service was slow and woman was very rude. It’s always hard to find parking in that area. So many bad reviews on this place, I wish I would’ve read them before I went. What a waste of my money and time.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Korean Fried Chicken

fatoumata diallo

Went to go pick up a DoorDash order and buy a drink/food. Asked the host if I can use the bathroom and she rudely said NO. I didn’t buy anything and left.

Atmosphere: 1

Food: 1

Service: 1

Jiyeon Noh

They didn’t give any sauce for bibimbab, how could it be possible?!

Tulani

Lady at the register and serving was rude. She messed up my order and feigned the inability to speak English. I asked questions and she did the same. Because I live in MA, I went across the street to get my dinner to go. When I returned my son said she delivered the food and demanded to know where I went. I came in and before I reached thetable, she ran to my kid and said she cant eat that here, which wasnt my plan. The service sucked but the food was good. Service counts a bunch so I won't return cause the food wasn't good enough.

Atmosphere: 3

Food: 5

Service: 1

Isabella Seymour

The chicken tastes good, but I got the spicy rice cakes and I paid $16 for the smallest portion?? Definitely not worth the money

Food: 3

joycekosiba

I asked them over the phone before I ordered what's the smallest amount of wings I could get they said e they charged me $16 for that and in reality when I went in the store they have a 6-piece with a soda and a side of fries and that was only $12 so they basically overcharged me and gave me too much

Service: 1

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