Starbucks
1 Providence Pl, Providence
(401) 415-8620
Recent Reviews
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Service was super slow, and staff did not seem to care about acknowledging it (when there was a long line of customers) also sitting down at the tables behind, I saw 2 small mice š crawl across under their food storage. Place is definitely not cleaned. Will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
The beverage is quite good, and the view is excellent. However, the chairs and tables could be cleaner.
Atmosphere: 3
Food: 5
Service: 4
I show up at 7:20 to order a frozen drink at 7:15 , she tells me, oh I'm sorry we stopped making them for the night. So I say may I ask why? Reply: getting ready to close..so I say you close in 50 mins, it will take that long to clean a blender?? Absolutely laziness is going strong at Liberal Starbucks! Bad help will hurt you! Whatever happened to customer service?! No more Starbucks for me!
The 2 ābaristasā working at this location are idiots. I placed an order through the app, as Iāve done numerous times at different locations all around the US without issue. This time, I arrived to the location after my order was flagged as ready on the app, i didnāt see my order on the mobile pickup area, did see others though, so I waited. After ~15min I told one of the baristas I was waiting for my order, she slammed the drink out of nowhere, turns out the drink was ready, just not on the counter, she was hiding it behind the counter for an unknown stupid reason. And the way she tossed it to me as implying, youāre an idiot for not picking it up on, completely rude, uncalled for, 16yr old baristas shouldnāt be allowed to work at Starbucks.
Atmosphere: 1
Food: 1
Service: 1
One of the worst ice coffees I've ever had, and the beverage fridge for the milks and juices must not be working. Because there milks were very warm, mentioned it to them and didn't even care. Watch out if your grabbing one for your toddler
Atmosphere: 1
Food: 1
Service: 1
The 2 ābaristasā working at this location are idiots. I placed an order through the app, as Iāve done numerous times at different locations all around the US without issue. This time, I arrived to the location after my order was flagged as ready on the app, i didnāt see my order on the mobile pickup area, did see others though, so I waited. After ~15min I told one of the baristas I was waiting for my order, she slammed the drink out of nowhere, turns out the drink was ready, just not on the counter, she was hiding it behind the counter for an unknown stupid reason. And the way she tossed it to me as implying, youāre an idiot for not picking it up on, completely rude, uncalled for, 16yr old baristas shouldnāt be allowed to work at Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Ordered food before my shift here at the mall on a sunday morning 45 minutes before my shift started. I ordered it as I was walking in the mall so I would have plenty of time. I waited for 40 minutes for my order and it never got ready. I even asked the baristas several times if they had an order in my name and they said they were working on it. I ended up leaving because I was gonna be late for work I donāt even care about not getting a refund
Promise you I hate this Starbucks every time I come here itās always a problem! And the little girl that was making my drinks with that stank face thatās always ends up making my order wrong no matter if I suggest what they did wrong. Itās a problem. The amount of money that you spend on their drinks, it should be right. Worst customer service and drinks in all of Rhode Island.
Atmosphere: 1
Food: 1
Service: 1
I go here often and rarely have any issues, although itās much pricier than other Starbucks for the same exact beverage. The Starbucks at university heights is $6.97 and this store is $7.76 for the exact same drink with oat milk. 3 Other Starbucks Iāve checked in the area the price is at $7.17 . I also find the tables frequently dirty, my guess is the staff is so busy making drinks and so many people use the tables that they overlook cleaning them. Iāve asked them to clean my table several times and they always come do it but they could do a much better job. Also the rug under the table and glass window and ledges are often dirty. I would suggest investing in one of those little carpet sweepers. It might be time to invest in some new tables and chairs as well. I think those have been there since the place opened some 24 years ago. Get some more cushioned seats and maybe 1 or 2 tables that seat more than 2 people. People are constantly grabbing chairs from other tables because they are with more than two people. You could also put one or two cushioned seats with a little end table. Time to upgrade especially with those higher prices.
They have a nice seating view and acalm setting to work on my laptop and enjoy a coffee. Iād recommend getting the iced caramel macchiato my all time favorite!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Restaurantji Recommends
Good Starbucks but I just wish it was in a store because it just looks ok.
Atmosphere: 3
Food: 4
Service: 3
In the mall 2 floor
Good location.ask for almond
Atmosphere: 5
Food: 5
Service: 5
Good location.ask for almond milk
I ordered my coffee and i tried to pay with 20$ bill, she said i donāt have change i was like excuse me !! U mean i canāt pay cash ? And she said no u can but i donāt have the change i said im not gonna leave the whole 20 for a coffee , she left without saying anything. I asked her if they never have change and she ignored me and walked away ( the cashier with the glaces ) she was soooooo rude Iām not going back there anymore
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