Honey Dew Donuts
100 Newport Ave, Rumford
(401) 434-7927
Recent Reviews
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Great crew, very nice people, fastest moving drive thru on Newport ave!
Used to be my go to place in the morning but it’s terrible there now. My coffee is never good at this location and service is terribly slow. Be prepared to sit in the drive thru line for a while even if you’re the only car. The people working aren’t very friendly either. I was given the wrong sandwich in the drive thru and was told to get my correct sandwich I had to give the wrong one back which isn’t allowed at restaurants due to cross contamination. Once it goes into the customers possession an employee should never touch it again. Also if you make a mistake and it’s just going in the trash why not let the customer keep it? While inside waiting for my correct sandwich I saw an employee touching food, their headset, and hair/forehead all with the same pair of gloves on. I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Every time I come to this location the same lady that works the window is incredibly RUDE and disrespectful and today topped the cake. This is a reoccurring issue that needs to be dealt with. Why work at an establishment when you can’t provide any type of customer service, having experience as a manager in retail this type of behavior is disgusting. Do better!!!!!
Atmosphere: 1
Food: 1
Service: 1
Staff this morning were great, making our food ahead of time and being extra helpful, especially the woman with the red hair but both were great. Their portions are bigger than Dunkin and their donuts have way more glaze, frosting, etc. The frozen fudgesicle tastes exactly like a fudgesicle!
Atmosphere: 3
Food: 4
Service: 5
Not sure what has happened- been coming here for years on the weekends. Our favorite employee has not been in for about a month, and coffee and food has been sub-par at best ever since. The food tastes old (bagels either frozen or not from today), and our coffees have not been made correctly. Always had the best experience with a positive greeting and our food prepared perfectly (she even knew our order- and price total- as we pulled into the drive thru). Seriously hoping she's okay and that she's found work in a more staffed and supportive environment, and that this location can get their act together, because it was seriously the best.
Atmosphere: 2
Food: 2
Service: 2
They never get an order right. They move like molasses. Idk why I continue to go to this location
Atmosphere: 1
Food: 2
Service: 1
The person on the drive true has a really bad attitude
Friendly, quick service and my iced coffee was made just right! (I’m picky about my iced coffee lol)
I have been coming to this Honey Dew location for several years and there were times where it was 50/50 that my coffee would be made right. That is, until Tammy started working there. She has made my coffee perfect since day 1 and never disappoints. She is personable, relatable, funny and makes a damn good coffee. Five stars!! ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Love this place best coffee in town and best people to deal with. Tammy is tops always give best service. Also Michelle and Rob are great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese Breakfast Sandwich
Restaurantji Recommends
I love stopping here, Tammy, keep being you! Thank you for making my day and starting my wk off with a positive vibe! Love your coffee! DDs app deleted!
I visit Honey Dew at 100 Newport Ave almost daily. For about a week I have not seen Tammy on any of her shifts. She is my absolute favorite... always puts a smile on my face... There have been times when the line at the drive thru has been quite long and she is the only one working both inside and drive thru ... I dont know how she does it. Who ever the manager is at this location... this girl needs a raise. I only hope she is on vacation and you did not lay her off.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Dew Donut, Egg and Cheese Breakfast Sandwich
TAMMY DESERVES A RAISE!! This lady knows costumer service!! She takes care of me and my boyfriend at least 3 times a week and always knows just how to make our stuff. Her friend Kai is also super friendly and awesome!! MUST GIVE RAISE!!
You people are an absolute joke. Seriously how greedy does EVERY SINGLE COMPANY need to be ??? Your 7 dollar bacon egg and cheese is no more than 2 millimeters thick , it is a bagel sandwich. You chain used to have the best sandwiches. I haven't been in years and was craving this and found one. But , nope, never again. Seriously every chain is simultaneously destroying itselves to "boost profitability" but all your achieving is you are ripping your customers off and one by one they will never return. Absolutely wild I just drove 20 minutes to come here to get a piece of bread and immediately have to leave the house again to go get another sandwich elsewhere as was still starving.I can PROMISE you I will never visit a honey dew again. By your ghost town establishment seems I'm not the only one.
Atmosphere: 1
Food: 1
Service: 1
There was a huge line of cars at this drive through location and two women working inside. I was in line for 10 minutes and when I got up to the window. The donut I had ordered was in a bag while the woman was working on a fancy coffee for the man In the car after me. She went off on me when I asked. Could you just hand me the order i've already paid for and that rudeness means it'll be a very long time before I go near anything called honeydew again.
Atmosphere: 1
Food: 3
Service: 1
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