The young man waited on me and he was nice and friendly every time I come in and with my kids.
Atmosphere: 5
Food: 5
Service: 5
Matt Nelson
This place is the epitome of three strikes you’re out rule. The broader principle is that the flawed franchise system operates by having the parent corporation only caring about the fees and the franchisee knowing that he or she will not be held accountable.Strike one came with arriving to collect a mobile order. As other reviewers note, the employees merely stare back at you without even smiling. This has happened every time even though at most only one other customer was in the restaurant.The added insult to this injury every time is the staff that literally just is standing around ignores the mobile orders as they accumulate around the machine that prints them. The staff only looked for our orders after they actually spoke to us, and we had a chance to ask for them.We arrived soon after they opened the first time. The food was good and correct. The aforementioned lousy service continued with not telling us that the completed order was ours despite our having talked to them a few minutes before and standing right there.The first wrinkle the second time was getting there an hour after they opened. The chicken strips that were taken from the bins behind the counter tasted like they had been sitting there the entire time. Also, we discovered on getting home that we did not get any of the requested dipping sauces.We ordered for pickup soon after opening the third time. This time, the two workers chatting behind the counter AND the third one who walked right up to me ALL turned a literal deaf ear.The heavily made-up manager who looked and acted like a sitcom stereotype threw me a nasty look and did not say a word when I politely mentioned the issue of not filling mobile orders.I watched the manager simply walk around the kitchen also ignoring the employees as my order was filled.This time, I ordered two spicy chicken sandwiches and one order of fries. The sandwiches were plain ones, and they dumped my improperly seasoned fries directly in the bottom of the bag in which they placed my sandwiches.All three visits were during what should have been the busy lunch period. At most, there only was one other customer there and no one using drive-thru. The McDonalds right next door always looked busy.I loved Popeyes when I lived in the DC area and always had a great experience. I am giving up in this one, which I do not see lasting an entire year anyway.
Atmosphere: 1
Food: 1
Service: 1
Gladys Dones
I had the spicy fish it was too
Atmosphere: 4
Food: 3
Service: 4
Alyssa Gilbert
My daughter and I went in to grab a sandwich. .a young girl who was at a booth .(On a break ) Came and took our order.the manager waited till she was done and then proceeded to repermend her about when you are on break you don't wait on customers and was very rude about it .the manager could have waited and been professional and spoke to her in private.The manager was just rude .all behind the counter was yelling swearing and just alot of nonsense.So Ghetto.Now our food was not even hot .and our bread was stale .won't be going back.very young people and no respect .
Wallis “Georgie” Mt
Restaurant is extremely clean staff was very kind and they’re very
Atmosphere: 5
Food: 5
Service: 5
M N
Extremely rude, orders never right, refuse to answer phone.
Atmosphere: 1
Food: 1
Service: 1
Maria De Leon
When you go tu the drive true and ask for the order you see in the screen they always say they’re not having especially if you ask for chicken and they are so rude. It’s really annoying ?
Christopher Karsulavitch
Very slow, not assisting customers. Waited over 15 minutes for the
Atmosphere: 2
Food: 4
Service: 1
Hailey Millett
I love Popeyes but I hate this location. On multiple occasions I haven’t gotten my full order. Something is always missing and one time I got a completely different order and they gave me a bad attitude about it. They also don’t give you sauces for the tenders???? I had to ask multiple times for sauces and when I checked my receipt they but no sauce like what?? Make the drive to Providence or DoorDash from Prov. This location isn’t it.
I've given this location chance after chance because it's so close to my house. They cannot get anything right. Not once in my 10+ visits. I've contacted Popeye's several times for refunds because of either wrong orders or poor quality of food, I received raw chicken one time. Im not coming back to this location and would suggest you avoid it also.
Atmosphere: 3
Food: 1
Service: 1
Chris “crAsh” Randall
At this point the place is still new... On a Friday night it's chaos in there, they need to get better
Atmosphere: 3
Food: 5
Service: 3
Caroline
Worst customer service no patience , too ghetto . They refused to serve my partner and I because they had to repeat the order.They are losing money .I won’t recommend this restaurant.They are very racist not adult in this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Lav Vénizalda
Very slow. Restaurant Does not have enough staff employed to meet the volume of orders.
Atmosphere: 1
Food: 1
Service: 1
Alyssa Quintanilha
It’s one thing not to have any strawberry biscuits, but another thing not to put any sauce in the bag and another thing to have a raw piece of a chicken nugget,
Not going back.
Atmosphere: 1
Food: 1
Service: 2
The young man waited on me and he was nice and friendly every time I come in and with my kids.
Atmosphere: 5
Food: 5
Service: 5
This place is the epitome of three strikes you’re out rule. The broader principle is that the flawed franchise system operates by having the parent corporation only caring about the fees and the franchisee knowing that he or she will not be held accountable.Strike one came with arriving to collect a mobile order. As other reviewers note, the employees merely stare back at you without even smiling. This has happened every time even though at most only one other customer was in the restaurant.The added insult to this injury every time is the staff that literally just is standing around ignores the mobile orders as they accumulate around the machine that prints them. The staff only looked for our orders after they actually spoke to us, and we had a chance to ask for them.We arrived soon after they opened the first time. The food was good and correct. The aforementioned lousy service continued with not telling us that the completed order was ours despite our having talked to them a few minutes before and standing right there.The first wrinkle the second time was getting there an hour after they opened. The chicken strips that were taken from the bins behind the counter tasted like they had been sitting there the entire time. Also, we discovered on getting home that we did not get any of the requested dipping sauces.We ordered for pickup soon after opening the third time. This time, the two workers chatting behind the counter AND the third one who walked right up to me ALL turned a literal deaf ear.The heavily made-up manager who looked and acted like a sitcom stereotype threw me a nasty look and did not say a word when I politely mentioned the issue of not filling mobile orders.I watched the manager simply walk around the kitchen also ignoring the employees as my order was filled.This time, I ordered two spicy chicken sandwiches and one order of fries. The sandwiches were plain ones, and they dumped my improperly seasoned fries directly in the bottom of the bag in which they placed my sandwiches.All three visits were during what should have been the busy lunch period. At most, there only was one other customer there and no one using drive-thru. The McDonalds right next door always looked busy.I loved Popeyes when I lived in the DC area and always had a great experience. I am giving up in this one, which I do not see lasting an entire year anyway.
Atmosphere: 1
Food: 1
Service: 1
I had the spicy fish it was too
Atmosphere: 4
Food: 3
Service: 4
My daughter and I went in to grab a sandwich. .a young girl who was at a booth .(On a break ) Came and took our order.the manager waited till she was done and then proceeded to repermend her about when you are on break you don't wait on customers and was very rude about it .the manager could have waited and been professional and spoke to her in private.The manager was just rude .all behind the counter was yelling swearing and just alot of nonsense.So Ghetto.Now our food was not even hot .and our bread was stale .won't be going back.very young people and no respect .
Restaurant is extremely clean staff was very kind and they’re very
Atmosphere: 5
Food: 5
Service: 5
Extremely rude, orders never right, refuse to answer phone.
Atmosphere: 1
Food: 1
Service: 1
When you go tu the drive true and ask for the order you see in the screen they always say they’re not having especially if you ask for chicken and they are so rude. It’s really annoying ?
Very slow, not assisting customers. Waited over 15 minutes for the
Atmosphere: 2
Food: 4
Service: 1
I love Popeyes but I hate this location. On multiple occasions I haven’t gotten my full order. Something is always missing and one time I got a completely different order and they gave me a bad attitude about it. They also don’t give you sauces for the tenders???? I had to ask multiple times for sauces and when I checked my receipt they but no sauce like what?? Make the drive to Providence or DoorDash from Prov. This location isn’t it.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
I've given this location chance after chance because it's so close to my house. They cannot get anything right. Not once in my 10+ visits. I've contacted Popeye's several times for refunds because of either wrong orders or poor quality of food, I received raw chicken one time. Im not coming back to this location and would suggest you avoid it also.
Atmosphere: 3
Food: 1
Service: 1
At this point the place is still new... On a Friday night it's chaos in there, they need to get better
Atmosphere: 3
Food: 5
Service: 3
Worst customer service no patience , too ghetto . They refused to serve my partner and I because they had to repeat the order.They are losing money .I won’t recommend this restaurant.They are very racist not adult in this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Very slow. Restaurant Does not have enough staff employed to meet the volume of orders.
Atmosphere: 1
Food: 1
Service: 1
It’s one thing not to have any strawberry biscuits, but another thing not to put any sauce in the bag and another thing to have a raw piece of a chicken nugget,
Atmosphere: 3
Food: 1
Service: 3