I live within walking distance right behind the new complex I've been to this location twice once late at night around 11:00 when I waited an hour for three pieces of tenders and fries. I thought I'd give them another chance so I went back at a earlier time and the same situation 15 people in the kitchen and an hour wait. It's beyond me how anyone could take so long to make fried chicken and french fries that are fried they are at best 5 minutes to make any of these orders and with a staff of 15 people I can't conceive how it's possible to take that long. When I went the first time the Coke machine was broken if you push the lever it would continuously pour out Coke all over you and the counter and floor This is from not cleaning the machine The employees didn't even bother to put a not working sign on that selection. The food is just okay The prices are not that great there are other choices very close by within 1 minute walking lPopeye, KFC (Wendy's and Pollo Campero being built now) but the real reason you should not even consider eating here it is just drive around the back and look how the trash
View all Pollo Campero
Atmosphere: 4
Food: 2
Service: 1
RICH E
Ordered on 12/28 website said 22-27 .minutes pick up time. o.k fine. got to the restaurant and they didn't even start the order! had to stand and wait another hour inside .I get that it's busy but waiting an hour and half for 8 piece combo is beyond ridiculous! Young kids working in slow motion with no sense of urgency.Fix your pick-up times too. if I knew I had to wait for hour and half for wings I wouldn't had even bothered. I was so aggravated that I wasn't even hungry anymore. never coming back!
Service: 1
ComicFanatic86
Extra hour wait for an online order. Got home and the skin on the wings was wet, not even cooked all the way. I ordered Them well done. Had to put them in the air fryer so they’d be edible. Pretty bad
Atmosphere: 3
Food: 1
Service: 3
Andrew Gauthier
My wife ordered ahead and I arrived 30 minutes later. I was told it would be 30 more minutes because they were really busy. That's fine but why did only ordering tell us it would be ready for pickup? Finally got food and hour later and it was cold. Terrible experience. Very poorly run.
Atmosphere: 1
Food: 2
Service: 1
Magdalia Servellon
Today, December 23, my son was there, ordering online, I was waiting for my order for an hour and 45 minutes for them to tell me that they had not taken the order, terrible service, I would never set foot in that place again.
Maybellene Henthorne
Went soon after they opened for an early lunch and it was great. Anthony was super friendly and made great recommendations (we're wingstop newbs) and the food was super fresh and delicious. We'll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Madelyn Pineda
Terrible spot. I’ve e gotten wingstop from the Johnston location before and NEVER had any issues. Wanted to try this one since it was closer to home and it went terribly. Wait 1.5 hrs for my delivery order , whatever probably busy. When my food gets delivered Theres a WHOLE bag missing I call the restaurant all they did was apologize and said the other bag was there. Whatever had no option but to drive there and get it. When I get back home there’s NO RANCH !!! like whatttttt who gives chicken wings with no ranch so stupid and on top of that when I bite into my chicken it’s bitter cuz it’s burnt. Worst service ever never going back terrible and when I called the wingstop to let them know of their mistakes all they did was laugh. Do better next time. Terrible service terrible food
Atmosphere: 1
Food: 1
Service: 1
Darrell Brooks
Waited over 30 minutes for two six-piece meals only to end up having cold food, chicken was flavorless and very salted fries to the point where I couldn't eat them no covers for cups seemed like ice machine wasn't working , first experience and last..
Atmosphere: 1
Food: 1
Service: 1
luis gutierrez
Are they hiring people who cant read and count. I was just there last night. I ordered six tenders and only gave me 4 and the other order was supposed to be barbecue and there was no sauce on it.
Sekina Terry
I ordered lemon pepper chicken wings was the worst lemon pepper chicken wing I ever tasted. They didn't look like they was cooked all the way. I was on my lunch break and didn't open my food till I got back to work. I ate one chicken, my fries, and my soda and the rest of the chicken went in the trash.
Ordered online. The website doesn’t tell you how long the wait is until you complete the order. The website said 45min wait. I went to pick up and I was told another 8-10min. I waited at the counter for 25min to get my order. 70min in total to get my order of wings is just crazy. They need to work on getting orders out in a reasonable time frame. I live 2min away and the wings and fries were cold. I’m Not happy.
Atmosphere: 2
Food: 2
Service: 2
Isamar Perez
This new location will definitely need time to settle in. Our first time, we placed an online order & even 40 minutes later, the order still wasn’t started. I had to request a refund. That same day, walk-ins were being told the wait was 45 minutes. It’s insanely busy during weekends, which makes sense as they just opened. It’s just pure chaos though.
Our second time, on a less busy weekday, the wings were just a complete miss. I guess I ordered plain wings because the lack of lemon pepper seasoning was obvious. I included a photo of a Wingstop order from another location with the perfect amount of lemon pepper seasoning for reference.
Although the cashiers are friendly, I hope they do better going forward. I personally will not return.
Atmosphere: 3
Food: 2
Service: 4
nyzaiah cepeda
Great food, fast service, clean atmosphere. Wingstop is always on point.
Atmosphere: 5
Food: 5
Service: 5
Ethian Richards
Clean environment great food customer service is excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 6 PC Crispy Tender Meal for 2
Janet Joseph
Corn was a little chilly with delivery but chicken was still crispy and warm! So glad we have one now in RI
I live within walking distance right behind the new complex I've been to this location twice once late at night around 11:00 when I waited an hour for three pieces of tenders and fries. I thought I'd give them another chance so I went back at a earlier time and the same situation 15 people in the kitchen and an hour wait. It's beyond me how anyone could take so long to make fried chicken and french fries that are fried they are at best 5 minutes to make any of these orders and with a staff of 15 people I can't conceive how it's possible to take that long. When I went the first time the Coke machine was broken if you push the lever it would continuously pour out Coke all over you and the counter and floor This is from not cleaning the machine The employees didn't even bother to put a not working sign on that selection. The food is just okay The prices are not that great there are other choices very close by within 1 minute walking lPopeye, KFC (Wendy's and
Pollo Campero being built now) but the real reason you should not even consider eating here it is just drive around the back and look how the trash
View all
Pollo Campero
Atmosphere: 4
Food: 2
Service: 1
Ordered on 12/28 website said 22-27 .minutes pick up time. o.k fine. got to the restaurant and they didn't even start the order! had to stand and wait another hour inside .I get that it's busy but waiting an hour and half for 8 piece combo is beyond ridiculous! Young kids working in slow motion with no sense of urgency.Fix your pick-up times too. if I knew I had to wait for hour and half for wings I wouldn't had even bothered. I was so aggravated that I wasn't even hungry anymore. never coming back!
Service: 1
Extra hour wait for an online order. Got home and the skin on the wings was wet, not even cooked all the way. I ordered Them well done. Had to put them in the air fryer so they’d be edible. Pretty bad
Atmosphere: 3
Food: 1
Service: 3
My wife ordered ahead and I arrived 30 minutes later. I was told it would be 30 more minutes because they were really busy. That's fine but why did only ordering tell us it would be ready for pickup? Finally got food and hour later and it was cold. Terrible experience. Very poorly run.
Atmosphere: 1
Food: 2
Service: 1
Today, December 23, my son was there, ordering online, I was waiting for my order for an hour and 45 minutes for them to tell me that they had not taken the order, terrible service, I would never set foot in that place again.
Went soon after they opened for an early lunch and it was great. Anthony was super friendly and made great recommendations (we're wingstop newbs) and the food was super fresh and delicious. We'll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Terrible spot. I’ve e gotten wingstop from the Johnston location before and NEVER had any issues. Wanted to try this one since it was closer to home and it went terribly. Wait 1.5 hrs for my delivery order , whatever probably busy. When my food gets delivered Theres a WHOLE bag missing I call the restaurant all they did was apologize and said the other bag was there. Whatever had no option but to drive there and get it. When I get back home there’s NO RANCH !!! like whatttttt who gives chicken wings with no ranch so stupid and on top of that when I bite into my chicken it’s bitter cuz it’s burnt. Worst service ever never going back terrible and when I called the wingstop to let them know of their mistakes all they did was laugh. Do better next time. Terrible service terrible food
Atmosphere: 1
Food: 1
Service: 1
Waited over 30 minutes for two six-piece meals only to end up having cold food, chicken was flavorless and very salted fries to the point where I couldn't eat them no covers for cups seemed like ice machine wasn't working , first experience and last..
Atmosphere: 1
Food: 1
Service: 1
Are they hiring people who cant read and count. I was just there last night. I ordered six tenders and only gave me 4 and the other order was supposed to be barbecue and there was no sauce on it.
I ordered lemon pepper chicken wings was the worst lemon pepper chicken wing I ever tasted. They didn't look like they was cooked all the way. I was on my lunch break and didn't open my food till I got back to work. I ate one chicken, my fries, and my soda and the rest of the chicken went in the trash.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Ordered online. The website doesn’t tell you how long the wait is until you complete the order. The website said 45min wait. I went to pick up and I was told another 8-10min. I waited at the counter for 25min to get my order. 70min in total to get my order of wings is just crazy. They need to work on getting orders out in a reasonable time frame. I live 2min away and the wings and fries were cold. I’m
Not happy.
Atmosphere: 2
Food: 2
Service: 2
This new location will definitely need time to settle in. Our first time, we placed an online order & even 40 minutes later, the order still wasn’t started. I had to request a refund. That same day, walk-ins were being told the wait was 45 minutes. It’s insanely busy during weekends, which makes sense as they just opened. It’s just pure chaos though.
Our second time, on a less busy weekday, the wings were just a complete miss. I guess I ordered plain wings because the lack of lemon pepper seasoning was obvious. I included a photo of a Wingstop order from another location with the perfect amount of lemon pepper seasoning for reference.
Although the cashiers are friendly, I hope they do better going forward. I personally will not return.
Atmosphere: 3
Food: 2
Service: 4
Great food, fast service, clean atmosphere. Wingstop is always on point.
Atmosphere: 5
Food: 5
Service: 5
Clean environment great food customer service is excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 6 PC Crispy Tender Meal for 2
Corn was a little chilly with delivery but chicken was still crispy and warm! So glad we have one now in RI
Food: 4
Service: 4
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