Coffee Connection Smithfield

Came in here with two kids I nanny for and the service was bad. The girl working didn’t say how are you, barely said hi. She was just so unfriendly and almost was giving me dirty looks. Not sure if the work atmosphere is just stressful or if she just had an off day but this isn’t the first time I’ve had a rude worker at this location. The coffee was not great. Got two Oreo shakes for the kids they were super watery. Muffins were good. Overall I won’t be back.

Atmosphere: 4

Food: 3

Service: 1

I go all the time before work. Great food, good coffee, always clean. Starbucks has nothing on them.

Atmosphere: 5

Food: 5

Service: 5

Every time I have gone to this location they have always messed up the order. Not only did they mess up once we brought the order back let them know it wasn’t the right order and told them what we wanted and they said they would fix it but gave us back the same wrong order. Any other location is great this one needs a lot of work.

Emily is always so kind and goes out of her way. I love coffee connection but her service always makes the experience!

Atmosphere: 5

Food: 5

Service: 5

Emily was super friendly and made my coffee just right! Fast service, great attitude, and a really tasty drink. I’ll definitely come back!

Service: 5

Emily rang me out earlier and was such a great help! I never order coffee so I didn’t know what do order but she guided me through. Thanks Emily!

Atmosphere: 5

Food: 4

Service: 5

I ordered my favorite meal, the Mediterranean Salad with extra grilled chicken, on the Local Toast app. So easy to do. My order was ready when I arrived and because it was a hot day I decided to eat at the bar. The staff were friendly and very helpful. I recommend this place for a quick bite or healthy lunch.

Atmosphere: 5

Food: 5

Service: 5

Nice coffee shop with plenty of coffee and specialty drink options. Fair amount of food options for a coffee place. Service was quick and ingredients were fresh. We had coffee, a smoothie, a large muffin, and a wrap and all was solid! Nice ice cream shop next door doesn’t hurt! Plenty of parking and very well maintained inside.

Atmosphere: 5

Food: 5

Service: 5

I go in the drive thru every so often and typically am unsatisfied. It takes so long for them to make a simple order and it usually doesn’t taste good. On top of it, I’ve been handed the wrong order multiple times. It’s definitely overpriced: I could get something cheaper and better tasting at Dunkin’. The staff are nice but don’t seem to know what they’re doing, often times getting confused about which order is mine once I get to the window. Definitely not coming back as they haven’t improved since opening.

Food: 2

Service: 2

Came in on my lunch break during a rush on Monday. Despite the business, the staff was super friendly and ensured every customer got the attention they deserved. Emily was especially kind and accommodating, and made my coffee to perfection! Will definitely be back again!

Atmosphere: 5

Food: 5

Service: 5

Amazing service—especially from Ari! ☕️
I always leave with a fantastic drink. Whether it’s a slow afternoon or a hectic rush hour, Ari consistently brings the same professionalism and bubbly personality every single day. It’s clear she genuinely cares about the quality of each drink and experience of every customer.

Atmosphere: 5

Food: 5

Service: 5

Not the biggest coffee person but Emily the barista was really kind and patient to explain what type of drinks they had and wow… she made me one of the best coffees I’ve gotten in a while, will 100% be coming back!

Atmosphere: 5

Food: 5

Service: 5

I love CC Smithfield! I only go to this one bc Emily who works there knows my order and gets it right every time.

Atmosphere: 5

Food: 5

Service: 5

Came in for a coffee and parfait. Despite being super busy, the staff was timely and accommodating. Emily was especially helpful and kind! My order came out great and will definitely be coming back again soon!

Atmosphere: 5

Food: 5

Service: 5

First time at this location and great service as usual. Emily was great, very friendly and polite. Would recommend!

Atmosphere: 5

Food: 5

Service: 5