Dunkin'
970 Douglas Pike, Smithfield
(401) 349-4396
Recent Reviews
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Consistently the slowest Dunkin on Earth
Waited at the speaker for 5 minutes, ordered, and waited another 10 minutes in line with zero movement. The car at the window (three cars in front of us) drove around to the front to have to walk in the store. We decided to leave at that point.
Very slow here. Like really super slow, I don't think I've been to any other Dunkins and waited this long before. Second time here and same experience even with mobile order I'm waiting long. I rather drive elsewhere for Dunkin.
The absolute slowest Dunkin in the state, without a doubt.
Atmosphere: 1
Food: 3
Service: 1
The world slowest dunkin know to man almost 20 min for a coffee this is absolutely ridiculous
Atmosphere: 1
Food: 1
Service: 1
Poor customer services the girls are having personal conversations loud where I was sitting waiting for my coffee I can hear there conversation so clear yet they placed my coffee down on the counter without telling me it was ready so I was stuck listening to this conversation for an additional 3 minutes until I realize my latte was on the counter!
I got a small coffee for $2.36. I paid with $3.00 and the female that gave me my change actually threw it at me. Horrible experience!
Service: 1
The woman at the front taking orders looked like she hated her job. I ordered two things and one was wrong. Don’t go here find another dunks
Atmosphere: 1
Food: 3
Service: 1
Slow very very slow day at the drive through for 10 minutes without being acknowledged then waited another 20 minutes at the window for one coffee how is this ok?
As always, another great shop. Sometimes, the drive-through gets very busy. It's much faster I'd you go inside.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They definitely have to change staff, they are very slow and they serve you different dishes than the one you ordered
Atmosphere: 1
Food: 2
Service: 1
Doughnut ? srank coffee cups ?shrank significantly price went up
Atmosphere: 3
Food: 4
Service: 5
Horrible. When you ask for a bagel, you have to specifically ask them to toast it or they just cut a hard bagel.And throw cream cheese all over it
Atmosphere: 2
Food: 1
Service: 2
The lady working was the sweetest human being alive. We were missing an item and she was very accommodating.
I thought I had already experienced the worst DD in New England. That is until being served here. It was borderline traumatic, between being yelled at for my order and lectured about the poor management by the ONLY person working there I don't think it could have been much worse. I am only giving two stars out of sympathy for the woman working there on a Sunday by HERSELF, and even then...it still doesn't deserve 2 stars.
Atmosphere: 1
Food: 4
Service: 1
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