Every table in the place was dirty and not just a crumb or two, but trash and food on every single table. I watched a lady go to the counter and ask for a rag and spray, they let her wash her own table... when my food to dine in was ready, after 20 minutes or more, it was tossed like trash on the front counter and she yelled my table #... I waited a moment and explaned it was an dine in order and ld like trays... because the tables were so dirty. I got a look of utter disgust and she walked away. With the price they charge I'd expect a clean table. And you should probably bring it to the table... like the sign on the table say "sit back and wait for you food to be brought to your table... or not!!!
Atmosphere: 1
Food: 2
Service: 1
Robert J Wood
Orders are constantly messed up, French fries not fresh
Atmosphere: 2
Food: 2
Service: 2
Deborah Archambeault
Everytime we have come here over the last several yrs we order only to be sent to parking spot to await our order! Today was last time we will come here. 2 burgers, 2 small fries..17 minute wait with runner bringing 5 cars after us their orders. Husband had to stop server and ask about ours. They had given to wrong car and now we wait again. We're done.
Service: 1
Aby Alexander
Horrible Service and the manager were rude and messed up the order. Wehn called to let her know. She hung up on us. Worst place since the new management took over.
Parking: Good Location worst service
Kid-friendliness: Yes
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
Chelsea Blood
Member when fast food was fast and they didn’t make everyone park? I member
Food: 5
Service: 2
Melinda Kerstetter
I went between lunch & dinner just to grab some nuggets. There was a line at the drive-thru as usual, but that's fine. However they couldn't fill anyone's orders & had EVERYONE waiting...to the point that EVERY spot was full (granted they only have about 12 spaces) & I had to go around & wait in the line again. There was no explanation given (I understand things happen), no apology for the inconvenience (which is whatever) & the person was extremely rude, as if it was my fault they couldn't fill any orders...and that is NOT ok! And the icing on the cake was that the food was COLD so what were waiting for 🤷
Atmosphere: 1
Food: 1
Service: 1
Neighborhood Watch
Terrible service plus I paid for lettuce. They gave me a pinch.
Atmosphere: 1
Food: 1
Service: 1
Nevaeh
I waited over an hour to get my food on a delivery because it wasn't done yet it took an hour just for them to say my food was ready, why it took an hour I don't know. My driver even said there were issues in the kitchen and kitchen drama where food wasn't being made. The service here sucks just in general even when I go to pick up or place an order it always takes forever. I understand it's busy but waiting over 20 minutes to an hour for 1 meal is just ridiculous.
Food: 2
Service: 1
ggarl12
Food and service is good. But the tables are always dirty
Atmosphere: 2
Food: 4
Service: 4
Brick Breaker
"Crispy" chicken was green and disgusting I wouldn't feed this to prisoners of war
I got a take out order for lunch today at the Smithfield RI McDonald’s. The person taking my money went over my order to make sure it was right. She apologized for this and explained she is servicing both lines, it was fine with me. The manger gave me my drinks and asked me to wait in a space for the food. He was very polite asking me. I waiting about 3 or 4 minutes when a lady came out with my order. She had a container with napkins, sauce, ketchup, etc and asked if I needed anything. She gave me what I asked for and wished me a good day. So nice and pleasant. The order was perfect. McDonald’s sometimes gets a back rap, but all the ones I go to with my granddaughters are so good. I
Rachel G
Rude always something
Steven Rogers
It's fast food
Atmosphere: 5
Food: 5
Service: 5
Chris P
Chicken sandwiches was smaller than a burger
Atmosphere: 2
Food: 2
Service: 3
Chris Stanley
All I can say is I felt retaliated against from a prior bad review I gave this place online. Clearly somebody saw it. I watched as everybody went through that drive-thru line no problem and then when I came up to the window I had to go sit and wait. The people behind me were served, no problem. I ordered a burger and fries, that's it. I got a look from the cashiers at the window, I'm yelling ya, crazy...That's when they make you go wait in the parking spot forever. That's what my last bad review was about... Wild behavior, and very vindictive.
Every table in the place was dirty and not just a crumb or two, but trash and food on every single table. I watched a lady go to the counter and ask for a rag and spray, they let her wash her own table... when my food to dine in was ready, after 20 minutes or more, it was tossed like trash on the front counter and she yelled my table #... I waited a moment and explaned it was an dine in order and ld like trays... because the tables were so dirty. I got a look of utter disgust and she walked away. With the price they charge I'd expect a clean table. And you should probably bring it to the table... like the sign on the table say "sit back and wait for you food to be brought to your table... or not!!!
Atmosphere: 1
Food: 2
Service: 1
Orders are constantly messed up, French fries not fresh
Atmosphere: 2
Food: 2
Service: 2
Everytime we have come here over the last several yrs we order only to be sent to parking spot to await our order! Today was last time we will come here. 2 burgers, 2 small fries..17 minute wait with runner bringing 5 cars after us their orders. Husband had to stop server and ask about ours. They had given to wrong car and now we wait again. We're done.
Service: 1
Horrible Service and the manager were rude and messed up the order. Wehn called to let her know. She hung up on us. Worst place since the new management took over.
Parking: Good Location worst service
Kid-friendliness: Yes
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
Member when fast food was fast and they didn’t make everyone park? I member
Food: 5
Service: 2
I went between lunch & dinner just to grab some nuggets. There was a line at the drive-thru as usual, but that's fine. However they couldn't fill anyone's orders & had EVERYONE waiting...to the point that EVERY spot was full (granted they only have about 12 spaces) & I had to go around & wait in the line again. There was no explanation given (I understand things happen), no apology for the inconvenience (which is whatever) & the person was extremely rude, as if it was my fault they couldn't fill any orders...and that is NOT ok! And the icing on the cake was that the food was COLD so what were waiting for 🤷
Atmosphere: 1
Food: 1
Service: 1
Terrible service plus I paid for lettuce. They gave me a pinch.
Atmosphere: 1
Food: 1
Service: 1
I waited over an hour to get my food on a delivery because it wasn't done yet it took an hour just for them to say my food was ready, why it took an hour I don't know. My driver even said there were issues in the kitchen and kitchen drama where food wasn't being made. The service here sucks just in general even when I go to pick up or place an order it always takes forever. I understand it's busy but waiting over 20 minutes to an hour for 1 meal is just ridiculous.
Food: 2
Service: 1
Food and service is good. But the tables are always dirty
Atmosphere: 2
Food: 4
Service: 4
"Crispy" chicken was green and disgusting I wouldn't feed this to prisoners of war
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
I got a take out order for lunch today at the Smithfield RI McDonald’s. The person taking my money went over my order to make sure it was right. She apologized for this and explained she is servicing both lines, it was fine with me. The manger gave me my drinks and asked me to wait in a space for the food. He was very polite asking me. I waiting about 3 or 4 minutes when a lady came out with my order. She had a container with napkins, sauce, ketchup, etc and asked if I needed anything. She gave me what I asked for and wished me a good day. So nice and pleasant. The order was perfect. McDonald’s sometimes gets a back rap, but all the ones I go to with my granddaughters are so good. I
Rude always something
It's fast food
Atmosphere: 5
Food: 5
Service: 5
Chicken sandwiches was smaller than a burger
Atmosphere: 2
Food: 2
Service: 3
All I can say is I felt retaliated against from a prior bad review I gave this place online. Clearly somebody saw it. I watched as everybody went through that drive-thru line no problem and then when I came up to the window I had to go sit and wait. The people behind me were served, no problem. I ordered a burger and fries, that's it. I got a look from the cashiers at the window, I'm yelling ya, crazy...That's when they make you go wait in the parking spot forever. That's what my last bad review was about... Wild behavior, and very vindictive.
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