Completely unprofessional for just asking a question and the item I received was under cooked. Like they got it out way too soon!! They need to be properly trained but this is what happens when you just hire anyone to fill a spot! Won’t be going back! But on the other hand there are other places around that I will be going to instead!!
Atmosphere: 1
Food: 3
Service: 1
Alexis Papamechail
I did order ahead through drive through and not only was I told to pull aside for my order while the people at the window were laughing and saying ‘bye’ I then had to go inside and ask for parts of my order that I was missing.
Edit: They also gave me mcchickens instead of burgers.
Atmosphere: 1
Food: 2
Service: 1
Micheal Brownhill
Every single time we come here we are asked to pull out of the drive thru and park to get our food. I have yet to come here 1x and get served at the window. I would not recommend this branch to anyone. Go to sonic or A&W or even KFC which are all near by. Worst McDonalds in RI period.
Atmosphere: 1
Food: 1
Service: 1
Nida Erşenel
Even though I bought large potatoes, half of the box is empty
Anthony Costanzo
One of the workers kept asking if that was all after every thing I said and when I got to the window she kept giving me dirty looks
Atmosphere: 1
Food: 2
Service: 1
Lars
The worst McDonald’s I’ve ever been in in my entire life stay away.
Atmosphere: 1
Food: 1
Service: 1
Kayla Timm
This place is a joke. We ordered a quarter pounder meal and a Big Mac meal. We were told to wait which I understand, the QP is made to order so it takes a little longer. However after getting home and opening our order, my husbands QP was still pink in the middle and my Big Mac was stale with old burnt patties. My husband called to ask for a refund and the woman on the other end was incredibly rude, after asking to talk to a manager she hung up on him. Your employees are terrible.
Atmosphere: 1
Food: 1
Service: 1
Robert Stone
I’ve been coming to this place for decades and I knew the original family that owned it. I don’t if they sold it or if they’re just not paying attention to their business anymore, but this has to be the worst McDonald’s I’ve been to anywhere on the planet.
For the past several visits, I’ve ordered through the application and arrived about 10 to 15 minutes after doing so. As it has been happening every time for weeks, when I arrived at the window, I’m always told to move into a parking space to wait an indefinite amount of time. Even when ordering a simple egg McMuffin for breakfast and nothing else.
I learned from the server that the reason they do this is to cut down on the waiting times they are reporting to their higher. If you’re waiting in your car for your order at the window, your time waiting there counts against them. If you’re sitting in a parking space, well, who knows?
The manager who came to the window and asked me to move and used the excuse that the quarter pounders are cooked to order. No kidding! I already knew they. I’d order a quarter pounder 15 minutes ago! There’s no way it takes 15 minutes to cook a quarter pounder. I’m not moving from the window anymore to join a line of people at the parking spaces waiting for food. Get your act together.
Last time, I was directed to a parking space, the wait was for an 10 additional minutes. This is unacceptable. Today, I told them it was not acceptable to have me park and I remained at the window for my order to be served 5 minutes later. So, it took a total of 20 minutes to get a quarter pounder. Come on. At least, it beat waiting on another 15 to 20 minutes in a parking space, as I did for other visits.
Worse yet, the double quarter pound with cheese and bacon was so dried out and overcooked that It was inedible. It tasted like I was chewing on shoe leather (see picture). Maybe that’s why I had to wait so long? You had to overcook it? Or did you just give me one they had been sitting there a few hours and dried out because I complained about the service?
I would urge the owner of this place to pay better attention to their quality and service. I won’t be back to this location after patronizing it many, many times in the past.
If you spend more than $10 be prepared to sit there and wait 30 minutes for your food to be ready. If you ask a worker a question they answer disrespectfully. Half the time they can't even get a plain McChicken right. Worst McDonalds in the area by far
Atmosphere: 1
Food: 2
Service: 1
Tina Clark
I almost always have to wait for food and by that I mean have to park my car and wait for them to bring it out on the simplest of orders. More often than not. I get buns that are or appear to be stale and the food is never hot. It's a shame because this is a very busy McDonald's and it used to be a great one not so much anymore
Atmosphere: 4
Food: 2
Service: 3
Linda Martell
The food was cold, service very poor. No one at register. The service is terrible. Making customers wait to be asked what they want. Need a department head here to see how it's run then CLOSE it down
Atmosphere: 1
Food: 1
Service: 1
Mark Dube
I had an egg and cheese on a bagel. It was disgusting !!! I noticed after I left there to go get a coffee at Panera and noticed that I could have bought a much better bagel sandwich for $1.00 more. Also, I ordered thought the app. I waited for 5 minutes at the order speaker before going to the drive-thru window. I complained at the window and was told that the speaker was not working. HOW WAS I SUPPOSE To KNOW. I am very disappointed. I will not be back.
Atmosphere: 1
Food: 1
Service: 1
Jarrod Nordin
The owner of this store openly doesn't pay attention to people with allergies and doesn't take responsibility for almost getting me sick due to his incompetent managers. Its 2025 telling people u shouldn't eat fast food is common sense but when they try to kill u not listening to allergies its unbelievable. THANK PHIL
Completely unprofessional for just asking a question and the item I received was under cooked. Like they got it out way too soon!! They need to be properly trained but this is what happens when you just hire anyone to fill a spot! Won’t be going back! But on the other hand there are other places around that I will be going to instead!!
Atmosphere: 1
Food: 3
Service: 1
I did order ahead through drive through and not only was I told to pull aside for my order while the people at the window were laughing and saying ‘bye’ I then had to go inside and ask for parts of my order that I was missing.
Edit: They also gave me mcchickens instead of burgers.
Atmosphere: 1
Food: 2
Service: 1
Every single time we come here we are asked to pull out of the drive thru and park to get our food. I have yet to come here 1x and get served at the window. I would not recommend this branch to anyone. Go to sonic or A&W or even KFC which are all near by. Worst McDonalds in RI period.
Atmosphere: 1
Food: 1
Service: 1
Even though I bought large potatoes, half of the box is empty
One of the workers kept asking if that was all after every thing I said and when I got to the window she kept giving me dirty looks
Atmosphere: 1
Food: 2
Service: 1
The worst McDonald’s I’ve ever been in in my entire life stay away.
Atmosphere: 1
Food: 1
Service: 1
This place is a joke. We ordered a quarter pounder meal and a Big Mac meal. We were told to wait which I understand, the QP is made to order so it takes a little longer. However after getting home and opening our order, my husbands QP was still pink in the middle and my Big Mac was stale with old burnt patties. My husband called to ask for a refund and the woman on the other end was incredibly rude, after asking to talk to a manager she hung up on him. Your employees are terrible.
Atmosphere: 1
Food: 1
Service: 1
I’ve been coming to this place for decades and I knew the original family that owned it. I don’t if they sold it or if they’re just not paying attention to their business anymore, but this has to be the worst McDonald’s I’ve been to anywhere on the planet.
For the past several visits, I’ve ordered through the application and arrived about 10 to 15 minutes after doing so. As it has been happening every time for weeks, when I arrived at the window, I’m always told to move into a parking space to wait an indefinite amount of time. Even when ordering a simple egg McMuffin for breakfast and nothing else.
I learned from the server that the reason they do this is to cut down on the waiting times they are reporting to their higher. If you’re waiting in your car for your order at the window, your time waiting there counts against them. If you’re sitting in a parking space, well, who knows?
The manager who came to the window and asked me to move and used the excuse that the quarter pounders are cooked to order. No kidding! I already knew they. I’d order a quarter pounder 15 minutes ago! There’s no way it takes 15 minutes to cook a quarter pounder. I’m not moving from the window anymore to join a line of people at the parking spaces waiting for food. Get your act together.
Last time, I was directed to a parking space, the wait was for an 10 additional minutes. This is unacceptable. Today, I told them it was not acceptable to have me park and I remained at the window for my order to be served 5 minutes later. So, it took a total of 20 minutes to get a quarter pounder. Come on. At least, it beat waiting on another 15 to 20 minutes in a parking space, as I did for other visits.
Worse yet, the double quarter pound with cheese and bacon was so dried out and overcooked that It was inedible. It tasted like I was chewing on shoe leather (see picture). Maybe that’s why I had to wait so long? You had to overcook it? Or did you just give me one they had been sitting there a few hours and dried out because I complained about the service?
I would urge the owner of this place to pay better attention to their quality and service. I won’t be back to this location after patronizing it many, many times in the past.
Atmosphere: 1
Food: 2
Service: 1
My spicy mc crispy wasn’t crispy OR spicy 💔💔
Chicken nuggets
Chicken sandwich
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If you spend more than $10 be prepared to sit there and wait 30 minutes for your food to be ready. If you ask a worker a question they answer disrespectfully. Half the time they can't even get a plain McChicken right. Worst McDonalds in the area by far
Atmosphere: 1
Food: 2
Service: 1
I almost always have to wait for food and by that I mean have to park my car and wait for them to bring it out on the simplest of orders. More often than not. I get buns that are or appear to be stale and the food is never hot. It's a shame because this is a very busy McDonald's and it used to be a great one not so much anymore
Atmosphere: 4
Food: 2
Service: 3
The food was cold, service very poor. No one at register. The service is terrible. Making customers wait to be asked what they want. Need a department head here to see how it's run then CLOSE it down
Atmosphere: 1
Food: 1
Service: 1
I had an egg and cheese on a bagel. It was disgusting !!! I noticed after I left there to go get a coffee at Panera and noticed that I could have bought a much better bagel sandwich for $1.00 more.
Also, I ordered thought the app. I waited for 5 minutes at the order speaker before going to the drive-thru window. I complained at the window and was told that the speaker was not working. HOW WAS I SUPPOSE To KNOW. I am very disappointed. I will not be back.
Atmosphere: 1
Food: 1
Service: 1
The owner of this store openly doesn't pay attention to people with allergies and doesn't take responsibility for almost getting me sick due to his incompetent managers. Its 2025 telling people u shouldn't eat fast food is common sense but when they try to kill u not listening to allergies its unbelievable. THANK PHIL
Atmosphere: 1
Food: 1
Service: 1
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