I’ve had mixed experiences here, and I want to share a specific incident for transparency.
This Friday evening I picked up a pizza where the total was $17 and some change. A $20 bill was given for payment. The employee placed the change directly into the tip jar without asking if we wanted to leave a tip. When I went back to ask for the change, I was told it had already been given to the person who picked up the pizza, which was not the case.
Tipping should always be optional and based on customer choice. Taking change without confirming consent is not appropriate, especially for takeout orders.
I hope management addresses this, as it impacts trust and the overall customer experience.
Atmosphere: 3
Food: 4
Service: 3
Jake Hopkins
There’s trash in the salad 😂
Atmosphere: 4
Food: 1
Service: 3
Christine Ahern
Ordered in the app before 5:30 PM. Got confirmation that my order would be ready by 6:15 PM. At 6:07 PM I entered and asked for my order. They couldn’t find it. Finally did and it hadn’t even been put in the oven yet. Never ever again!
Atmosphere: 1
Food: 1
Service: 1
Eric Nascimento
Pizza is never ready on time. It always takes over 40 mins for 1 pizza. Don’t go here if you want to eat in a reasonable amount of time
Linda K
Excellent pizza every time.
Atmosphere: 5
Food: 5
Service: 5
Bella
My favorite place since 1975
Atmosphere: 5
Food: 5
Service: 5
Em Ef Bee Kool
I love this restaurant. The spinach pies are outstanding. The dough is incredible - light with a nice crunch to the crust. the food is always very fresh - salads, vegetables, meats. Everything I've had here is absolutely delish. Owner is very hands-on. Staff are responsive. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Nour Penn
Such a great place ! Great food over the years ! Love Becky and family! I have been coming here all my life ! Great prices and Pizza!
Atmosphere: 5
Food: 5
Service: 5
Tina Mason
I ordered delivery so idk about the inside or service. But I'm sure be my food quality it's fine. It was Absolutely the best eggplant I have ever eaten. I ordered the Greek dinner plate . Eggplant, chicken,feta. Fantastic
Becky is the best and zu zu. All the help, God bless them always
Atmosphere: 4
Food: 4
Service: 4
Sean H
Sandwich and calzone very good employees are very nice
Nicole Timoteo
Pizza was great. Excellent menu options. Italian Grinder was loaded.
Atmosphere: 4
Food: 5
Service: 4
Ashley pires
Best in Smithfield
420 420
I've ordered pick up from here on the app slice and the prices are decent but the service is terrible. They never have the food done. I don't mean 5 or 10 min late im talking 30-35 min late. That's unacceptable. They say on the app it's done and it's not. This is how you lose customers. It's a shame because like I said the food is decent for the price. It's just not worth it to wait I'd rather they just give me a realistic pick up time.
Small family neighborhood joint.
Atmosphere: 5
Food: 5
Service: 5
I’ve had mixed experiences here, and I want to share a specific incident for transparency.
This Friday evening I picked up a pizza where the total was $17 and some change. A $20 bill was given for payment. The employee placed the change directly into the tip jar without asking if we wanted to leave a tip. When I went back to ask for the change, I was told it had already been given to the person who picked up the pizza, which was not the case.
Tipping should always be optional and based on customer choice. Taking change without confirming consent is not appropriate, especially for takeout orders.
I hope management addresses this, as it impacts trust and the overall customer experience.
Atmosphere: 3
Food: 4
Service: 3
There’s trash in the salad 😂
Atmosphere: 4
Food: 1
Service: 3
Ordered in the app before 5:30 PM. Got confirmation that my order would be ready by 6:15 PM. At 6:07 PM I entered and asked for my order. They couldn’t find it. Finally did and it hadn’t even been put in the oven yet. Never ever again!
Atmosphere: 1
Food: 1
Service: 1
Pizza is never ready on time. It always takes over 40 mins for 1 pizza. Don’t go here if you want to eat in a reasonable amount of time
Excellent pizza every time.
Atmosphere: 5
Food: 5
Service: 5
My favorite place since 1975
Atmosphere: 5
Food: 5
Service: 5
I love this restaurant. The spinach pies are outstanding. The dough is incredible - light with a nice crunch to the crust. the food is always very fresh - salads, vegetables, meats. Everything I've had here is absolutely delish. Owner is very hands-on. Staff are responsive. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Such a great place ! Great food over the years ! Love Becky and family! I have been coming here all my life ! Great prices and Pizza!
Atmosphere: 5
Food: 5
Service: 5
I ordered delivery so idk about the inside or service. But I'm sure be my food quality it's fine.
It was Absolutely the best eggplant I have ever eaten. I ordered the Greek dinner plate . Eggplant, chicken,feta. Fantastic
Food: 5
Restaurantji Recommends
Becky is the best and zu zu. All the help, God bless them always
Atmosphere: 4
Food: 4
Service: 4
Sandwich and calzone very good employees are very nice
Pizza was great. Excellent menu options. Italian Grinder was loaded.
Atmosphere: 4
Food: 5
Service: 4
Best in Smithfield
I've ordered pick up from here on the app slice and the prices are decent but the service is terrible. They never have the food done. I don't mean 5 or 10 min late im talking 30-35 min late. That's unacceptable. They say on the app it's done and it's not. This is how you lose customers. It's a shame because like I said the food is decent for the price. It's just not worth it to wait I'd rather they just give me a realistic pick up time.
Atmosphere: 1
Food: 3
Service: 1
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