Firehouse Subs Shoppes @ Whiskey

Great atmosphere nice place to sit and eat

Atmosphere: 5

Food: 5

Service: 5

New fries was excellent! Sub was excellent too...

Update: I received my food at 7:28. Literally 35 mins after I placed my order.

I’m really disappointed with the service here. I placed my order at 6:53 PM, and by 7:25 PM, I am still waiting. And it wasn’t just me — multiple people waiting for online orders were saying they had been waiting 45 minutes or more.

For a place that usually prides itself on being quick and convenient, this location is anything but. The staff seemed overwhelmed, and orders were just piling up with no urgency.

On top of that, they burnt something in the kitchen, and the whole place is smoky. I’ve never seen — or smelled — anything like that at a Firehouse before. 🫠

I’ve been to plenty of other Firehouse locations and I’ve never experienced service this slow. This one is by far the worst.

If you’re expecting fast service or you’re on any kind of time limit, do NOT come to this Firehouse. The wait times are completely unacceptable.

Atmosphere: 1

Food: 1

Service: 1

Worst firehouse I have been to. Messed our order up twice in a row, after driving back to get it corrected. Completely waste of money. Would not reccmend this location at all.

Atmosphere: 1

Food: 1

Service: 1

I did the one day special bogo with the drink. I ordered an extra drink and drinks for my mom and I to share and that was our lunch!

Atmosphere: 5

Food: 5

Service: 5

The BEST subs ever.

Atmosphere: 5

Food: 5

Service: 5

Fresh food, friendly service! Their new brisket sandwich is 🔥!!

Atmosphere: 5

Food: 5

Service: 5

Firehouse tops Subway any day of the week!!

Atmosphere: 5

Food: 5

Service: 5

Very fast service and tasty sandwiches and salads

Atmosphere: 5

Food: 5

Service: 5

walked in got almost to the restroom, ,no hello, so I said hey y'all, ordered three sandwiches and didn't realize that they heat them up, no asking, they just did it, got home to eat, veggies were chopped instead of sliced, I wanted a Cold Sandwich in this heat, but got a Hot one instead, it was so Nasty, don't think I'll ever be returning again, Also the bottom of my bread was soggy 😭

Very attentive staff, clean location, great samdwiches

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak and Cheese Sub, Engineer

Not a long wait for food. Conveniently located to my house.

Atmosphere: 5

Food: 5

Service: 5

Always great food and service.

Atmosphere: 5

Food: 5

Service: 5

Food is phenomenal. Service is bleak. Kind of rude but best bang for your buck with food

Atmosphere: 2

Food: 5

Service: 2

It was a take-out order, and the staff was quick, helpful and friendly.

Atmosphere: 5

Food: 5

Service: 5