O'Charley's Restaurant & Bar

Disappointed in our experience. Poor quality food for the price and slow service.

O'Charley's Restaurant Review – Overall Rating: 2.5/5

Appetizer: Fried Pickle Chips – 1/5
The appetizer was excessively greasy, which overwhelmed the natural flavor of the pickles. The texture and taste were significantly compromised as a result.

Beverage: Sweet Tea – 2/5
The first glass had an unpleasant taste, resembling a mix of unsweetened tea or an artificial sweetener such as Sweet'N Low. The second glass was notably better, though still only average in quality.

Entrée: Double Bacon Cheeseburger – 2.5/5
The burger was quite greasy, a common drawback with smash-style burgers ive personally encountered. While the overall flavor was acceptable, it lacked anything particularly memorable or compelling. I requested the burger with only pickles—omitting lettuce, tomato, and onion—but received only three pickle slices. Given the reduction in toppings, a more generous portion of pickles would have been appreciated. The bacon was a redeeming element, offering a thick cut and a pleasant Applewood-smoked flavor.

Side Dish: French Fries – 2/5
The fries were served lukewarm and were underwhelming in flavor. While edible, they fell short of expectations.


The staff was friendly and courteous throughout the visit. However, there was a noticeable delay in receiving a drink refill, despite the restaurant being relatively quiet at the time. This raises concerns about potential wait times during busier periods.

Final Assessment:
While the service was commendable, the overall dining experience did not align with the cost. The quality of food was lacking across multiple courses, resulting in a disappointing visit.
Overall Rating: 2.5 out of 5 stars

Needs updates, better food quality service missing customer service. Bathrooms need to be cleaned, honestly close, clean regroup then reopen or NOT

Ordered a Cesar salad with protein on top and asked for the dressing on the side. All I received was lettuce protein and dressing. No cheese or croutons.

It wasn't a extra busy day. The waitress was fantastic. She came back several times to make sure we were good.

It's atmosphere is okay & they're food so so.

Great service by Kristy in the bar seating area. Steak cooked as ordered. Asparagus was good too.

Ashton was a great server and the food was really good.

Our server Sanja was amazing! The food was delicious and the Manager Michelle came over to ask us about our food and she was amazing as well!!

Food and waitress were great just took a bit to get the food.

We’ve had some really good service here and some eh service. The water pressure in the bathroom is ridiculous and will get you soaked if you turn it on full blast. There is a smell coming from the bathrooms tho. Also, I hate that the entire restaurant is empty and they sit me right next to the other guests. I would prefer to be on the side of the restaurant or a few booths apart. Why do I need to be on top of the other guests? It’s kinda gross. Also, the servers that wipe down the table (on top of us) do so while we are eating and I have an adversion to that entire thing. Going to take a break from eating here for a bit maybe they will fix this. The club sandwich is great.

is the best restaurant all the time

Great food

Our server Anna was amazing!🤩
She went out of her way to make sure we were taken care of, kept our glasses full and was attentive! Unfortunately our food was sub-par.

The customer service at this O'Charley's is fantastic! From the moment we walked in the door, we were treated with great courtesy. Our waitress Jennifer was phenomenal. She kept our refills of bread and drinks coming, and she always did so with a smile. The food was all hot and delicious. Thank you for a great dining experience.