Got a pick 2 combo with a half sandwich and market salad with bread for the side. I waited over 15 min in the drive thru to get my food even though I was the only one in line. Got home took one bite of my sandwich and the chicken was literally raw and pink in the middle đ€ą. I also didnât get my side of bread. Didnât even eat the salad as I am pregnant and immediately lost my appetite after that bite of sandwich! Not the first or even the third or forth time Iâve experienced long wait times and undercooked/incorrect orders at this location. This was my last straw with them. No salmonella for me plz.
Food: 1
T Outlaw
Great sandwich! I did get mine to go, but I wanted to take a minute to give due props to the young lady who was working pretty much by herself. All the stars go to her. As the norm these days, some of the help didnât show up for work, and she was manning the drive through window AND making the orders all by herself. And doing damn good job at it! Do better, Panera in Aiken. You gotta find a way to get your people some backup help when workers donât show up! Managers-call your employees and make sure they have enough staff there. Aiken is a big town, and thatâs a pretty busy location.
Atmosphere: 5
Food: 5
Service: 5
Lorraine Thomas
Drive through only. Inside closed
Lawrence Jason
Walked in and couldnât get service because of a broken water pipe. Ok, got in the drive thru lane and waited, and waited. Never had an opp to place an order, so when I got to the window they wouldnât help me. I was told to go around again get back in line again! LOL. Itâs not my problem that their speaker is faulty. I was warned about this Panera, but didnât listen. Wonât be back.
Ordered my kid a grilled cheese from this location and I wish I could post a picture to show you how sad this âgrilled cheeseâ was. Just cold bread with a couple Kraft singles. Truly so lazy.
Food: 1
Kenny Pressley
Food is excellent, customer service is very favorable.
Atmosphere: 5
Food: 5
Service: 5
Jennifer O
Iâm a Panera Bread frequent flyer. This location is very inconsistent in quality. For example, the French onion soup is made different each visit and itâs never comparable to other PBâs or pictures from the menu. Today, they put zero cheese in my dish. đŁ
Atmosphere: 4
Food: 1
Service: 1
Stephanie Smith
Dirty restaurant that needs some direction from corporate or we will lose it soon. My salad was completely brown in spots and rotting in others and Iâm not just talking about rust. It was decay. Soup was served cold. Bread was so stale I couldnât chew it. The floors around the corners and edges were filthy as were the windows. No one cleaned any tables before we sat to eat or at any time during the 2 hours we sat and talked.
Atmosphere: 2
Food: 1
Service: 1
wendy arbuszewski
Salad was terrible 2 pieces of chicken tomatoes tasted like bleach ⊠worst ever will not be back to restaurant in Aiken !!!
One of the best fast food places for healthier options!
charles maxfield
If you are not from here. You will find that the place is hard to find.
M Moore
They are so incredibly SLOW, especially their drive-thru. The food is just okay but way overpriced.
Jon Truman
The BLT sandwich was served in a two uncut single layer sandwich form with untoasted, chewy wheat bread like youâd find at a food bank. The bread bowl only filled halfway up with soup. Inedible and an insult to my garbage can.
Got a pick 2 combo with a half sandwich and market salad with bread for the side. I waited over 15 min in the drive thru to get my food even though I was the only one in line. Got home took one bite of my sandwich and the chicken was literally raw and pink in the middle đ€ą. I also didnât get my side of bread. Didnât even eat the salad as I am pregnant and immediately lost my appetite after that bite of sandwich! Not the first or even the third or forth time Iâve experienced long wait times and undercooked/incorrect orders at this location. This was my last straw with them. No salmonella for me plz.
Food: 1
Great sandwich! I did get mine to go, but I wanted to take a minute to give due props to the young lady who was working pretty much by herself. All the stars go to her. As the norm these days, some of the help didnât show up for work, and she was manning the drive through window AND making the orders all by herself. And doing damn good job at it! Do better, Panera in Aiken. You gotta find a way to get your people some backup help when workers donât show up! Managers-call your employees and make sure they have enough staff there. Aiken is a big town, and thatâs a pretty busy location.
Atmosphere: 5
Food: 5
Service: 5
Drive through only. Inside closed
Walked in and couldnât get service because of a broken water pipe. Ok, got in the drive thru lane and waited, and waited. Never had an opp to place an order, so when I got to the window they wouldnât help me. I was told to go around again get back in line again! LOL. Itâs not my problem that their speaker is faulty. I was warned about this Panera, but didnât listen. Wonât be back.
Ordered a kids grilled cheese meal, a soufflĂ© and a drink. They gave me the wrong soufflĂ©, and the kids grilled cheese was literally a cold cheese sandwich. It hadnât been heated in the slightest. Went back around through and was told that the cheese sandwich was their grilled cheese. Then we were told that they canât heat items from the kids menu. So itâs not a grilled cheese sandwich and shouldnât be sold as such. Itâs not grilled. Not sure if that ridiculous policy is specific to this location, but theyâre lying to their customers.
Atmosphere: 1
Food: 2
Service: 1
Ordered my kid a grilled cheese from this location and I wish I could post a picture to show you how sad this âgrilled cheeseâ was. Just cold bread with a couple Kraft singles. Truly so lazy.
Food: 1
Food is excellent, customer service is very favorable.
Atmosphere: 5
Food: 5
Service: 5
Iâm a Panera Bread frequent flyer. This location is very inconsistent in quality. For example, the French onion soup is made different each visit and itâs never comparable to other PBâs or pictures from the menu. Today, they put zero cheese in my dish. đŁ
Atmosphere: 4
Food: 1
Service: 1
Dirty restaurant that needs some direction from corporate or we will lose it soon. My salad was completely brown in spots and rotting in others and Iâm not just talking about rust. It was decay. Soup was served cold. Bread was so stale I couldnât chew it. The floors around the corners and edges were filthy as were the windows. No one cleaned any tables before we sat to eat or at any time during the 2 hours we sat and talked.
Atmosphere: 2
Food: 1
Service: 1
Salad was terrible 2 pieces of chicken tomatoes tasted like bleach ⊠worst ever will not be back to restaurant in Aiken !!!
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
I love Panera and everyone here was so darn nice.
One of the best fast food places for healthier options!
If you are not from here. You will find that the place is hard to find.
They are so incredibly SLOW, especially their drive-thru. The food is just okay but way overpriced.
The BLT sandwich was served in a two uncut single layer sandwich form with untoasted, chewy wheat bread like youâd find at a food bank. The bread bowl only filled halfway up with soup. Inedible and an insult to my garbage can.
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