Always take 20+ minutes to get my order that is never right
Scorpion Mortal Kombat
No inside service only drive through
Michelle Mitchell
I walked in, and everyone was busy packaging door dash orders. I stood there for almost 10 minutes before someone even acknowledged me. Then, as my order is being packed, we figure out she took my order wrong. The cook was awesome though. He fixed it and was very helpful. The original employee never even spoke to me again after she took my order. I spent a good 20 minutes or more just to get a take out order. This experience was very disappointing.
Stacy Mathis
I'm not sure how your night time manager (brown skinned guy, low hair cut with glasses) even became a manager. He's RUDE and aggressive. He lacks all customer service skills!
Kimberly Keel
Great crew this particular night Wendy's is not my favorite as far as the food quality. However, double kudos for staying open late
Amanda Meals
I've been to this wendy's a bunch but tonight they where ON IT. Best fast food burger I have ever had. The car two cars ahead of me ordered a whole bunch of food and they had a few cars behind me. Even though they where busy they got my food out fast and I cannot emphasize how good my burger was. And whoever the manager in the widow was tonight was amazing and had an amazing attitude. I wish I got his name because he definitely deserves some extra recognition and probably a raise. This was 4/8 around 8pm. I'm hoping you guys look into who all was working this night and recognizing them.
Nataly abz
Very slow service
Sharon Skipper
First I love Wendy's food. However, todays food was not very good. Burgers were dry over cooked, fries were cold and no salt, nuggets were cold, and the cinnamon pull apart was dry. I understand that sometimes not everything in order may not be perfect, but this time nothing was. Yes, they were busy so you would thing everything was fresh.
Daniel Roush
Had to pull out of the drive thru line after waiting for 15 minutes. The car in front of me hadn't even ordered yet.
Miriam M. Tice
Manager on 3/19/25 9pm so rude and immature. Not sure how he’s the manager he may have been lying. Ma’am you gotta come inside and get your order. I’m like I ordered on the app for drive thru. He said your order is at the front. I’m like can you go get it? Like what are you even talking about. I’m like just give me a refund if you can’t get it to me at the window because I’m not getting all my kids out. He says “ OH MY GOD BRUH’. Yes this was the so called manager. Like that’s wild it’s slim pickings out here in 2025 . Anybody can be the manager.
Got here at around 11 pm last night (March 13, 2025) and received quite literally the worst customer service I’d ever received. The woman taking our order cut us off multiple times, sighed every time we added something to the order, and at one point forgot to turn off her mic when she said “oh my god” at us, because God forbid she do her job that she applied for. On top of this, she had the nastiest tone with us for no reason and argued with us over the items on the menu, saying, “we don’t have four for fours we have biggie bags”- she said this while cutting us off and sounded genuinely mad for the confusion. I’m usually not one to complain, but I was pretty livid. On top of all of this, we get home and half the order was wrong and she forgot my meal completely. If you’re going to be an asshole, at least make sure the food is right please. Thanks.
terry fitzgerald
Nice guy walking around cleaning tables which is good but bathroom was gross and garbage overflowing. Maybe some of the others doing nothing should help. Fries had been sitting for a while as had meat. Cashiers looked unkept and speach horrible. Saw one guy leave, he couldnt understand her. Not friendly either.
Cody Reynolds
Very professionally, food was right and the lady at the window was hott
zackary simmons
My doordash order from Wendy's canceled never been made my doordasher wait for 30 minutes and was still waiting and never said anything to him. I came pulling up not on the door. Not knocking on no glass. No response, not even hey somebody canceled it or anything so it would be a while before I order anything from this restaurant cuz y'all a bunch of lazy
Christina Smith-Bentley
Ordered doordash. My dasher goes to windows they them it never came thru. They call and they said they waited 30 min before told. Door dash said someone at store canceled the order. Why have doordash for restaurant if you refuse and to lazy to make orders.
Always take 20+ minutes to get my order that is never right
No inside service only drive through
I walked in, and everyone was busy packaging door dash orders. I stood there for almost 10 minutes before someone even acknowledged me. Then, as my order is being packed, we figure out she took my order wrong. The cook was awesome though. He fixed it and was very helpful. The original employee never even spoke to me again after she took my order. I spent a good 20 minutes or more just to get a take out order. This experience was very disappointing.
I'm not sure how your night time manager (brown skinned guy, low hair cut with glasses) even became a manager. He's RUDE and aggressive. He lacks all customer service skills!
Great crew this particular night Wendy's is not my favorite as far as the food quality. However, double kudos for staying open late
I've been to this wendy's a bunch but tonight they where ON IT. Best fast food burger I have ever had. The car two cars ahead of me ordered a whole bunch of food and they had a few cars behind me. Even though they where busy they got my food out fast and I cannot emphasize how good my burger was. And whoever the manager in the widow was tonight was amazing and had an amazing attitude. I wish I got his name because he definitely deserves some extra recognition and probably a raise. This was 4/8 around 8pm. I'm hoping you guys look into who all was working this night and recognizing them.
Very slow service
First I love Wendy's food. However, todays food was not very good. Burgers were dry over cooked, fries were cold and no salt, nuggets were cold, and the cinnamon pull apart was dry. I understand that sometimes not everything in order may not be perfect, but this time nothing was. Yes, they were busy so you would thing everything was fresh.
Had to pull out of the drive thru line after waiting for 15 minutes. The car in front of me hadn't even ordered yet.
Manager on 3/19/25 9pm so rude and immature. Not sure how he’s the manager he may have been lying. Ma’am you gotta come inside and get your order. I’m like I ordered on the app for drive thru. He said your order is at the front. I’m like can you go get it? Like what are you even talking about. I’m like just give me a refund if you can’t get it to me at the window because I’m not getting all my kids out. He says “ OH MY GOD BRUH’. Yes this was the so called manager. Like that’s wild it’s slim pickings out here in 2025 . Anybody can be the manager.
Restaurantji Recommends
Got here at around 11 pm last night (March 13, 2025) and received quite literally the worst customer service I’d ever received. The woman taking our order cut us off multiple times, sighed every time we added something to the order, and at one point forgot to turn off her mic when she said “oh my god” at us, because God forbid she do her job that she applied for. On top of this, she had the nastiest tone with us for no reason and argued with us over the items on the menu, saying, “we don’t have four for fours we have biggie bags”- she said this while cutting us off and sounded genuinely mad for the confusion. I’m usually not one to complain, but I was pretty livid. On top of all of this, we get home and half the order was wrong and she forgot my meal completely. If you’re going to be an asshole, at least make sure the food is right please. Thanks.
Nice guy walking around cleaning tables which is good but bathroom was gross and garbage overflowing. Maybe some of the others doing nothing should help. Fries had been sitting for a while as had meat. Cashiers looked unkept and speach horrible. Saw one guy leave, he couldnt understand her. Not friendly either.
Very professionally, food was right and the lady at the window was hott
My doordash order from Wendy's canceled never been made my doordasher wait for 30 minutes and was still waiting and never said anything to him. I came pulling up not on the door. Not knocking on no glass. No response, not even hey somebody canceled it or anything so it would be a while before I order anything from this restaurant cuz y'all a bunch of lazy
Ordered doordash. My dasher goes to windows they them it never came thru. They call and they said they waited 30 min before told. Door dash said someone at store canceled the order. Why have doordash for restaurant if you refuse and to lazy to make orders.
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