I really was craving some Bojangles strips, however my craving soon subsided. Besides the restaurant just plain looking dirty, the food bar station was a mess, food did not look fresh but I pushed on and ordered. As I waited for my order to be prepared, I am witnessing many of the employees serving food without gloves, hair exposed, just unsanitary. The young man who took my order & handling the register was putting the paper linings into the food order boxes, just plain gross, as to me the food would be contaminated with his germs as he too had no gloves on while doing this.
After awaiting a while, I was asked what I ordered, the young man filling my order said there was no rice, then the young man that was on the register said there was some there, and the other one said I thought you said 10min. When I asked for fresh strips I was told there were none, and no timeline was given. At that point I was grossed out, annoyed, I just preferred a refund, besides nothing was prepared in regard to my order. As I waited for the young man to process my refund, another guest asked about fresh strips and she was told 1 minute, same for fries. I was not extended that same courtesy of being given a time frame, but the employee said that was on me for not asking how long.
At the end I left just leaving the receipt and praying they processed the refund as the cashier whom claimed was the manger didn’t know how to process the refund/credit even after calling his supervisor and telling me someone should be there in a few minutes to process it, which meant more waiting on my part. It was a no for me! And if they end up no processing my refund I will call my bank and dispute the charge as i received no food order in return.
Martha Heyward
Prices to high for cold fries, tenders nit hot, didn't get no sauce for tenders ,had to ask for ketchup, dam soda flat meal not worth no 11.99..I will never eat they again wasted my dam 11.99!
Chris Jeselnik
Second time in a week lack of service. Last week after 10 minutes of being ignored I just left, thinking maybe they are having a bad day. Tried again today, one employee sitting in the dining room on the phone, obviously on lunch break as plate on table in front of her. I only saw two other people working. I was told they would be with me shortly, well after the wait I am told they are out of chicken. Whoever owns this should think of spending more time there before it goes under.
Shon Sumpter
I went to bojangles on may 5th and you guys barely had anything came back the next day no chicken. This new GM ain’t no better than the last one send her back please. The store is always nasty like we can see behind the counter. My wife wasn’t happy at all.
Annette Drake
I ordered thru the drive thru. Got to the window. There was confusion amongst the staff about my order. Once I confirmed the order and paid. I had to ask for a receipt and was told I would have to come inside. I didn’t go in as I checked my items and everything was there. Once I arrive home and began to prepare my dinner I tasted the Mac and cheese. It was burned and it was obvious that mine was gotten out of the middle of the pan but tasted horrible. I then checked the large coleslaw. The container was only half full. I’m not pleased at all.
Jerry Mullins
Fun place to get a fast breakfast. The taste was very good.
Branden Vigil
Disappointed with both visits this year. On my first visit, I ordered a box with only dark meat, but received only white meat and was shorted a piece. I called the store multiple times with no answer, and even completed the survey on the receipt, hoping someone from the company would follow up—no response. On my second visit, I arrived 20 minutes after the posted opening time, and the store was still closed. At this point, visiting this location feels like a waste of time and gas.
Alexander Versace
Manager was high and did not get any of our orders correct the first try, took atleast 30 minutes to place our order and took about an extra 30 making sure everything was correct. Ordered a chicken sandwich and the manager starts asking us what comes on it because he has never made one in his life. Safe to say we won’t be coming back. Also the manager decided to put the chicken tenders in the large fry container and also never added fries.
Sarah Habersham
I went to Bojangles last night and the food was horrible. The dirty rice was salty. The service was terrible.
Kirk Ruge
I asked for sausage gravy biscuit and what I got was a sausage biscuit and a bowl of gravy. This is the second time this has happened. Crazy.
Stopped in for some chicken and they were out of every cut of chicken except bone in breast. There were only a couple of side items available as they were out of literally everything. They should have just said what they DID have instead of what they were out of. Not sure why but there was nobody dining in. The drink fountain was not working and they had to make all the drinks in the back, so getting refills was annoying. The regional manager needs to visit and correct some of these issues. Should have read all the poor reviews prior to dining.
Charity Marie Holland
terrible experience. waited over 25 mins, they forgot half my order when it finally came. Waited about 10 mins more before just deciding to leave, chicken is not cooked thru and the employees were calling each other names. i understand this is fast food but if i wanted to eat raw chicken i def wouldn’t come here and pay 40 bucks to do so!
curtis patterson
Okay for what I ate was ok. But employees need to be trained on how to handle food properly. The gloves are not for your safety it’s for food safety for customers. If your handling debit cards at the window and cash don’t handle people food with same gloves. It says a lot about training and how that person DONT CARE. training should fix this problem.
Kat
Excellent customer service! I highly recommend this place. I ordered through the app, and when I arrived, my selected item was unavailable. However, the staff went above and beyond to make it right, ensuring a great experience!
Denzel
The store has started using AI for their drive through. Ordering was unnecessarily difficult. The line was both long and slow
I really was craving some Bojangles strips, however my craving soon subsided. Besides the restaurant just plain looking dirty, the food bar station was a mess, food did not look fresh but I pushed on and ordered. As I waited for my order to be prepared, I am witnessing many of the employees serving food without gloves, hair exposed, just unsanitary. The young man who took my order & handling the register was putting the paper linings into the food order boxes, just plain gross, as to me the food would be contaminated with his germs as he too had no gloves on while doing this.
After awaiting a while, I was asked what I ordered, the young man filling my order said there was no rice, then the young man that was on the register said there was some there, and the other one said I thought you said 10min. When I asked for fresh strips I was told there were none, and no timeline was given. At that point I was grossed out, annoyed, I just preferred a refund, besides nothing was prepared in regard to my order. As I waited for the young man to process my refund, another guest asked about fresh strips and she was told 1 minute, same for fries. I was not extended that same courtesy of being given a time frame, but the employee said that was on me for not asking how long.
At the end I left just leaving the receipt and praying they processed the refund as the cashier whom claimed was the manger didn’t know how to process the refund/credit even after calling his supervisor and telling me someone should be there in a few minutes to process it, which meant more waiting on my part. It was a no for me! And if they end up no processing my refund I will call my bank and dispute the charge as i received no food order in return.
Prices to high for cold fries, tenders nit hot, didn't get no sauce for tenders ,had to ask for ketchup, dam soda flat meal not worth no 11.99..I will never eat they again wasted my dam 11.99!
Second time in a week lack of service.
Last week after 10 minutes of being ignored I just left, thinking maybe they are having a bad day.
Tried again today, one employee sitting in the dining room on the phone, obviously on lunch break as plate on table in front of her. I only saw two other people working. I was told they would be with me shortly, well after the wait I am told they are out of chicken.
Whoever owns this should think of spending more time there before it goes under.
I went to bojangles on may 5th and you guys barely had anything came back the next day no chicken. This new GM ain’t no better than the last one send her back please. The store is always nasty like we can see behind the counter. My wife wasn’t happy at all.
I ordered thru the drive thru. Got to the window. There was confusion amongst the staff about my order. Once I confirmed the order and paid. I had to ask for a receipt and was told I would have to come inside. I didn’t go in as I checked my items and everything was there. Once I arrive home and began to prepare my dinner I tasted the Mac and cheese. It was burned and it was obvious that mine was gotten out of the middle of the pan but tasted horrible. I then checked the large coleslaw. The container was only half full. I’m not pleased at all.
Fun place to get a fast breakfast. The taste was very good.
Disappointed with both visits this year. On my first visit, I ordered a box with only dark meat, but received only white meat and was shorted a piece. I called the store multiple times with no answer, and even completed the survey on the receipt, hoping someone from the company would follow up—no response. On my second visit, I arrived 20 minutes after the posted opening time, and the store was still closed. At this point, visiting this location feels like a waste of time and gas.
Manager was high and did not get any of our orders correct the first try, took atleast 30 minutes to place our order and took about an extra 30 making sure everything was correct. Ordered a chicken sandwich and the manager starts asking us what comes on it because he has never made one in his life. Safe to say we won’t be coming back. Also the manager decided to put the chicken tenders in the large fry container and also never added fries.
I went to Bojangles last night and the food was horrible. The dirty rice was salty. The service was terrible.
I asked for sausage gravy biscuit and what I got was a sausage biscuit and a bowl of gravy. This is the second time this has happened. Crazy.
Restaurantji Recommends
Stopped in for some chicken and they were out of every cut of chicken except bone in breast. There were only a couple of side items available as they were out of literally everything. They should have just said what they DID have instead of what they were out of. Not sure why but there was nobody dining in.
The drink fountain was not working and they had to make all the drinks in the back, so getting refills was annoying. The regional manager needs to visit and correct some of these issues. Should have read all the poor reviews prior to dining.
terrible experience. waited over 25 mins, they forgot half my order when it finally came. Waited about 10 mins more before just deciding to leave, chicken is not cooked thru and the employees were calling each other names. i understand this is fast food but if i wanted to eat raw chicken i def wouldn’t come here and pay 40 bucks to do so!
Okay for what I ate was ok. But employees need to be trained on how to handle food properly. The gloves are not for your safety it’s for food safety for customers. If your handling debit cards at the window and cash don’t handle people food with same gloves. It says a lot about training and how that person DONT CARE. training should fix this problem.
Excellent customer service! I highly recommend this place. I ordered through the app, and when I arrived, my selected item was unavailable. However, the staff went above and beyond to make it right, ensuring a great experience!
The store has started using AI for their drive through. Ordering was unnecessarily difficult. The line was both long and slow
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