I’ve been in there two times at lunch and twice the older dark haired lady behind the counter was ugly to me - awful customer service. I love the subs but I will not be going back.
Alex Overstreet
Terrible customer service. I tried to order and the employee wouldn’t answer any of my questions, her head was down looking at the floor the entire time. Do not recommend.
Jean Hauser
I ordered a toasted vegetable sub to go. I live 4 minutes away. It was ready when I arrived. It wasn't toasted and was very cold. I suspect I received a premade refrigerated sub. I took a few bites and just threw it out. I wish I hadn't taken th second bite. This was similar to a long refrigerated gas station sub. Not angry, just being honest.
Chris Lyon
JESSICA is amazing! I came in with my 5yr grandson from the playground where he got a terrible rope burn. We asked for help & before I knew what was happening she had ALL the first aid. We were able to spray away the heat from the burn. She kept up stocked up on ice & napkins while Carter saw the heat disappear from his blisters. I will never forget her kindness. Thank you Jessica & Jimmy Johns.🤗🤗🤩😍😊👍🏼
Kim Michalowski
Staff is always prompt and polite and food is very good.
justin ballou
First time trying it pretty good
Atmosphere: 3
Food: 4
Service: 5
Lorelei
Pretty decent sandwich, I got the Italian one, it was a little on the dry side, though. Only 1 person working up front, sadly. These places seem to love understaffing.
Atmosphere: 4
Food: 4
Service: 5
Roxanne Banks
I ordered a tuna sandwich to go. I was given my sandwich without a bag and no napkins. OK...when I got home, I discovered my sandwich was turkey and not tuna. The help was polite but they need to pay attention
Atmosphere: 2
Food: 4
Service: 2
Ron Malcom
Great food and great service. Employee Odea went above and beyond to help us. She is awesome.
Laura Mendez
We were hesitant to come in based ratings but decided to give it a shot anyway. First of all, the place was exceptionally clean. Our sandwiches were all delicious and the cashier was very friendly and polite. Will definitely visit again if I'm in the area.
Yo I just love this Jimmy John's. Everytime I come in it's extra clean. And they HANDS DOWN have the best Chicken Ceasar Wraps in town! Much Thanks to the manager Cassandra who has A1 Customer Service I mean "Straight Outta Harvard" ? Will make you fill the Tip bucket! Great experience here, I rate it 5 Stars!!!
Atmosphere: 5
Food: 5
Service: 5
Dinah Wells
Got delivery to our hotel. Very good food and staff were super nice and helpful with Doordash mix up.
Atmosphere: 5
Food: 5
Service: 5
Kinisha Davis
They are the most messiest people I’ve ever worked with they seem nice but they are full of drama and backstabbing to the fullest The so called manager Rebecca is very unprofessional,fake, lazy, and rude. She really don’t like a black person.The bread is hard and meat be out of date vegetables not cut fresh like they advertise tomatoes are soft Subway is way better
Danielle Kiogima
I was not happy how my BLT came out while I was still in the store eating decided we were not going to continue eating the sandwich witch was two bites out of it ! The manger Rebeca said we could not get our money back . Was very disappointed, the jimmy jones in Brunswick ga is WAY BETTER !!! & we now ate jerseys Mike & their is service is real as their bacon too! Have pictures to prove jerseys Mike is has real bacon
Atmosphere: 4
Food: 2
Service: 2
Cool Man
The The assistant Managers Rebecca is unprofessional I keep calling every day to talk to the general manager so I can get my money back for the sandwich and she keeps giving me the go around lying. People McDonald's is way better than Jimmy johns The very nasty bad customer service went in there today and got a BLT and the bacon was raw and I went to go return with my receipt and they said I couldn't get my money backAnd I am reaching out to corporate in and let them know what happened and I got everything on recorded wast of money and for the record McDonald's is way better than Jimmy johns
I’ve been in there two times at lunch and twice the older dark haired lady behind the counter was ugly to me - awful customer service. I love the subs but I will not be going back.
Terrible customer service. I tried to order and the employee wouldn’t answer any of my questions, her head was down looking at the floor the entire time. Do not recommend.
I ordered a toasted vegetable sub to go. I live 4 minutes away. It was ready when I arrived. It wasn't toasted and was very cold. I suspect I received a premade refrigerated sub. I took a few bites and just threw it out. I wish I hadn't taken th second bite. This was similar to a long refrigerated gas station sub. Not angry, just being honest.
JESSICA is amazing! I came in with my 5yr grandson from the playground where he got a terrible rope burn. We asked for help & before I knew what was happening she had ALL the first aid. We were able to spray away the heat from the burn. She kept up stocked up on ice & napkins while Carter saw the heat disappear from his blisters. I will never forget her kindness. Thank you Jessica & Jimmy Johns.🤗🤗🤩😍😊👍🏼
Staff is always prompt and polite and food is very good.
First time trying it pretty good
Atmosphere: 3
Food: 4
Service: 5
Pretty decent sandwich, I got the Italian one, it was a little on the dry side, though. Only 1 person working up front, sadly. These places seem to love understaffing.
Atmosphere: 4
Food: 4
Service: 5
I ordered a tuna sandwich to go. I was given my sandwich without a bag and no napkins. OK...when I got home, I discovered my sandwich was turkey and not tuna. The help was polite but they need to pay attention
Atmosphere: 2
Food: 4
Service: 2
Great food and great service. Employee Odea went above and beyond to help us. She is awesome.
We were hesitant to come in based ratings but decided to give it a shot anyway. First of all, the place was exceptionally clean. Our sandwiches were all delicious and the cashier was very friendly and polite. Will definitely visit again if I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Yo I just love this Jimmy John's. Everytime I come in it's extra clean. And they HANDS DOWN have the best Chicken Ceasar Wraps in town! Much Thanks to the manager Cassandra who has A1 Customer Service I mean "Straight Outta Harvard" ? Will make you fill the Tip bucket! Great experience here, I rate it 5 Stars!!!
Atmosphere: 5
Food: 5
Service: 5
Got delivery to our hotel. Very good food and staff were super nice and helpful with Doordash mix up.
Atmosphere: 5
Food: 5
Service: 5
They are the most messiest people I’ve ever worked with they seem nice but they are full of drama and backstabbing to the fullest The so called manager Rebecca is very unprofessional,fake, lazy, and rude. She really don’t like a black person.The bread is hard and meat be out of date vegetables not cut fresh like they advertise tomatoes are soft Subway is way better
I was not happy how my BLT came out while I was still in the store eating decided we were not going to continue eating the sandwich witch was two bites out of it ! The manger Rebeca said we could not get our money back . Was very disappointed, the jimmy jones in Brunswick ga is WAY BETTER !!! & we now ate jerseys Mike & their is service is real as their bacon too! Have pictures to prove jerseys Mike is has real bacon
Atmosphere: 4
Food: 2
Service: 2
The The assistant Managers Rebecca is unprofessional I keep calling every day to talk to the general manager so I can get my money back for the sandwich and she keeps giving me the go around lying. People McDonald's is way better than Jimmy johns The very nasty bad customer service went in there today and got a BLT and the bacon was raw and I went to go return with my receipt and they said I couldn't get my money backAnd I am reaching out to corporate in and let them know what happened and I got everything on recorded wast of money and for the record McDonald's is way better than Jimmy johns
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