Enjoyed a large lemonade and yummy prezel bites. On a hot summer day those 2 things can change your outlook on life, if only for a few minutes at least. It is really convenient to have direct patio service, even with the a/c i feel packed in at a few other locations with an inside lobby.
Kathleen
cashier who seemed like the manager was incredibly rude and standoffish. terrible experience and terrible customer service.
Carlee Banks
Call before you go! It’s 5:15 on Saturday and hours on their window say they are open until 9:00 and google says 7:00 but we got there and they were completely closed with NO sign. Everything was already cleaned up and put away so we could tell they were closed. This business needs to put a sign up or change their online hours.
Printkeg Customer Service
I love the pretzels but for some reason the place closed early today and the employee was super rude about it. Many other people trying to order were so confused.
Carrie Turner
I hate to give 2 stars bc the cashier was so kind & friendly, and I usually love Auntie Anne’s pretzels. We spent $47 (!!!!) dollars on pretzels & drinks for 4 people, and most of the food was not good. They were out of mini-dogs, so we got 2 pretzel dogs— the hotdogs were over cooked, and the pretzels tasted stale. The pretzel bites didn’t taste fresh— they were lukewarm & really dry. The pepperoni bites were the fave. A lot of money to spend for lackluster snacks.
CharityGrace Woniger
The cashier at this moment was very RUDE!!!!!WE WERE STILL TRYING TO BUY MORE BUT HE WAS ALREADY TELLING US TO PAY. HE NEEDS TO GO OR ELSE THIS OUTLET IS GONNA LOSE A LOT OF CUSTOMER.
Renata J.
I work in the Outlet a few store overs. I have ordered thru the app several times because it's convenient for me to order, walk over to pick it up, then walk back to my store. The past 2 times, I have shown up only to be told "sorry, we didn't realize. It's going to be 10-20 min. Can you wait?" This last visit (today) was no exception. Of the 3 employees working, they all laughed, one even backed away from the counter. After walking back to my store, I called and asked to have a refund. The answer to that response?: "sorry, we can't do that." TOTALLY unacceptable and will not be ordering from that location again.
Rebecca Fabian
I got some at the Denver airport Colorado and the servers were very nice and the pretzel bites were so good.
Tiffany Burnett
Store doesn't honor prices as advertised. We ordered a number 1 that said it came with sauce and drink the soda machine was broken so she was going to charge us $3 for a lemonade and charged an extra $1 for the dipping sauce that was supposed to come with it and when we questioned her on our now $12 total she said she had to ring up everything separately the price was what it was and she was not going to argue with us either we wanted it or we didn't so sadly I will not be frequenting this place again customer service is apparently a thing of the past so sad
Natasha Seabrook
Always great service and the pretzels are always fresh!
Enjoyed a large lemonade and yummy prezel bites. On a hot summer day those 2 things can change your outlook on life, if only for a few minutes at least. It is really convenient to have direct patio service, even with the a/c i feel packed in at a few other locations with an inside lobby.
cashier who seemed like the manager was incredibly rude and standoffish. terrible experience and terrible customer service.
Call before you go! It’s 5:15 on Saturday and hours on their window say they are open until 9:00 and google says 7:00 but we got there and they were completely closed with NO sign. Everything was already cleaned up and put away so we could tell they were closed. This business needs to put a sign up or change their online hours.
I love the pretzels but for some reason the place closed early today and the employee was super rude about it. Many other people trying to order were so confused.
I hate to give 2 stars bc the cashier was so kind & friendly, and I usually love Auntie Anne’s pretzels. We spent $47 (!!!!) dollars on pretzels & drinks for 4 people, and most of the food was not good. They were out of mini-dogs, so we got 2 pretzel dogs— the hotdogs were over cooked, and the pretzels tasted stale. The pretzel bites didn’t taste fresh— they were lukewarm & really dry. The pepperoni bites were the fave. A lot of money to spend for lackluster snacks.
The cashier at this moment was very RUDE!!!!!WE WERE STILL TRYING TO BUY MORE BUT HE WAS ALREADY TELLING US TO PAY. HE NEEDS TO GO OR ELSE THIS OUTLET IS GONNA LOSE A LOT OF CUSTOMER.
I work in the Outlet a few store overs. I have ordered thru the app several times because it's convenient for me to order, walk over to pick it up, then walk back to my store. The past 2 times, I have shown up only to be told "sorry, we didn't realize. It's going to be 10-20 min. Can you wait?" This last visit (today) was no exception. Of the 3 employees working, they all laughed, one even backed away from the counter. After walking back to my store, I called and asked to have a refund. The answer to that response?: "sorry, we can't do that." TOTALLY unacceptable and will not be ordering from that location again.
I got some at the Denver airport Colorado and the servers were very nice and the pretzel bites were so good.
Store doesn't honor prices as advertised. We ordered a number 1 that said it came with sauce and drink the soda machine was broken so she was going to charge us $3 for a lemonade and charged an extra $1 for the dipping sauce that was supposed to come with it and when we questioned her on our now $12 total she said she had to ring up everything separately the price was what it was and she was not going to argue with us either we wanted it or we didn't so sadly I will not be frequenting this place again customer service is apparently a thing of the past so sad
Always great service and the pretzels are always fresh!
Restaurantji Recommends
Pretzels are delicious
Mini pretzel dogs are great!
Love us some pretzel bites!
Pretzels are delicious
Love their cinnamon pretzel nuggets & pretzel dogs