Tropical Smoothie Cafe

Google maps and the app says they open at 7. Placed an online order and arrived at 7:15 but they don't open until 8. App won't let me cancel the order and when I call the restaurant they claim they can't either. Not even a sorry from the person on the phone.

Service: 1

Store there for a minute No one spoke , just amongst each other came in for a delivery pick up saw another delivery person put up the phone so he could see the order… so I did the same

Atmosphere: 2

Service: 2

Staff Friendly, smoothie was perfect, Food took a little too long. But I was told sorry for the wait.

Atmosphere: 3

Food: 3

Service: 5

Validation code 39828

Atmosphere: 5

Food: 5

Service: 5

Took off two stars because the music is SO loud. Just trying to have a nice lunch with my kids but we’re at the club instead.

Atmosphere: 1

Food: 5

Service: 5

Walked in at 840, apparently they are open until “9” but they were “about to close” so only smoothies could be ordered even though they were still making food ?would’ve spent at least $35, wanted something healthy, guess I won’t be getting it here ??‍♂️

Atmosphere: 2

Food: 5

Service: 1

Another watered down smoothie. I don't know why I keep going? Hoping they would taste better like they used to. Wish a smoothie king was nearby instead.

Food and smoothies were delish, smoothies are big enough to share.

Atmosphere: 5

Food: 5

Service: 5

My favorite is the chocolate with blueberry . Ask for extra chocolate and it tastes exactly like the chocolate covered blueberries you can buy at a chocolate store.

Atmosphere: 4

Food: 5

Service: 4

Lallah is the absolute best!!! Goes above & beyond to provide the best customer! Reminded me of why I love going to their establishment!

Atmosphere: 5

Food: 5

Service: 5

My favorite is the chocolate with blueberry . Ask for extra chocolate and it tastes exactly like the chocolate covered blueberries you can buy at a chocolate store.

Atmosphere: 4

Food: 5

Service: 4

I really hate to do this because I enjoy my smoothies, I have ordered twice this week! But every time they leave out the edible straws! We pay extra for these and never get them. I have even left notes and called to try to make sure they get put in the order, never happens. Not sure why it’s on the menu! Ashley

I did a 3 because of multiple times of not giving me the EDIBLE straws I order online with my smoothie order . So, I probably lost a good $15 to $20 because you pay extra for the edible straws.Then I had to start calling them before the order gets piked up to make sure they did give me the edible straws and not the plastic ones because I do pay extra and they told me over the phone that they did make sure they are with my order.Shame I have to call and then still got told a lie.All in all I love the veggie hummus wraps and their smoothies are good-just a shame with customer service.They should read the orders that come in because they do have on the receipts edible straw5-1-2024Yet again after responding for your inconvenience , We ordered two smoothies today with Door Dash and we paid $7 worth of straws and did not receive them.Thankfully Door Dash allows refunds for items not sent .

Great

Atmosphere: 4

Food: 5

Service: 4

Never disappointed. Food and staff always

Atmosphere: 5

Food: 5

Service: 5