This is what this store is doing, store number #16398 has refused to take any online orders so they can deny customers from purchasing Subway's specials such as buy one get one free or buy one get one half off, this store uses Subway name to lower customers inside, but will not honor any subway specials online or in the store. When you go into the store and you try to use the buy one get one free or buy one get one half off, they would tell you it's only online but they have removed themselves from online ordering to avoid any Subway special offers. That is really sad and cheap of them to do what they're doing, shame on that store, shame on the manager who have decided to pull this stunt.
Atmosphere: 1
Food: 2
Service: 1
Greg Scherf
Clean small truck stop with a-1 service at the subway
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Ange Lia
The lady's bring customer service back!!!
Atmosphere: 4
Food: 3
Service: 4
C C.
I was at this location to grab a sandwich today. Trouble was the drive through touch screen window was acting up AND the sun was making the glare horribly frustrating. So I pulled up to the pick-up window and had the distinct pleasure of meeting John. He was helpful, courteous, and even came out to my car to help with the touch screen. (BTW, he had trouble with it, too.) And the courtesy continued. Can't tell you how much it means! Thank you, John! You made my day! Hope this will make yours.
Chesnee K.
Doesn't accept coupons. Why in the world would you not honor Subway coupons. Ridiculous.
Izzy Oliveras
Overpriced big time but all food is nowThanks, To go
Atmosphere: 4
Food: 4
Service: 5
Izzy “Izzy” Oliveras
Overpriced big time but all food is nowThanks, To go
Atmosphere: 4
Food: 4
Service: 5
Carl Young
I enjoy getting my subs from here. I always order online and make sure to tip when they have done a good job. However, my love for this establishment, that I have frequented for 15+ years, has diminished in just one day. I did online order as usual but my order was messed up. A sub was made twice and one was left out. Upon calling I spoke with an asst manager, I believe her name is REBECCA. Feel free to give her a visit. After informing her of discrepancy, she began asking a barrage of questions concerning the sub and tried to correct me when I answered. I felt she thought I didnt even order and asked why was she asking all these questions and getting an attitude when I'm the one with messed up order. She proceeded to LAUGH and put me on speakerphone. I couldn't get anywhere with this lady so I went back there with the SUB AND MY RECEIPT. Once there she decided to mock me at first, then ignore as if I wasn't there. She wouldn't even let the subway employee speak to me when I asked him if he could remake or give refund. So while I'm trying to talk to the young man and figure out what this lady problem is, she calls the police on me. The police officer gets there, sweet lady, and I'm having to relay my questions thru her bc this ASST MANAGER is still ignoring me (so childish) the officer asks can the employee just fix the sub or give me my refund. And this sorry excuse for a human tells the officer they can't bc of policy. I know this as fact to be untrue. I ask the officer to please ask what is this policy for returning a wrong order. She kept saying, "no disrespect officer, but I've said all imma say" This lady lied on my wife and said she threatened her, though the officer didn't believe her. I wanna thank the officer bc in this time and age, being a poc and having the cops called on u can be disastrous. I would think this asst manager, that is also a poc would of taken this into consideration. I was never a threat, and was never asked to leave. I have no idea what her intentions were, but if anyone is interested I believe her name is REBECCA. Wears a wrap around her head. I have sent a message to corporate but haven't heard anything yet. Anyone else have bad experience with this "lady"?
Dimas Shev
The Google says close at 10:00pm,I came 9:15 and they just decided closed.
Thelma Beckham
Just discovered this location. Very clean and bread tasted like fresh baked. Roast beef is back!!
The service was good but the line was long. I would recommend ordering online or through their app. Apparently you get in and out doing that.
Orlando Brown (Owner/INTL RECOV SVCS LLC)
Good to the last drop
Jonny Green
The service was good but the line was long. I would recommend ordering online or through their app. Apparently you get in and out doing that.
tomato potato
friendly service. meatball sub seemed cold. wasn't kept hot. it was toasted, so it got warm. not bad.
Tony S.
For the past 2 weeks, I have decided to get me a healthy breakfast sandwich from this Subway. Every morning for the past 2 weeks, I have had trouble getting a breakfast sandwich in a decent amount of time. Either there is no one behind the counter, or if there is someone, they are in the back of the kitchen and won't come out to see if someone is waiting. I have even had the cashier for the Pitt Stop come around and make me a breakfast sandwich because they couldn't locate the sandwich maker. Today was the last straw, as I waited in front of the counter to be served, the sandwich maker noticed that I was waiting and didn't have the common courtesy to say "hold on", "I'll be right with you", nothing was said, at ALL. I get in there at 0615-0630am because I have a job to go to, and I would like to get to work on time. I shouldn't have to wait to get a sandwich, especially if I am the only one in line. Horrible customer service.
This is what this store is doing, store number #16398 has refused to take any online orders so they can deny customers from purchasing Subway's specials such as buy one get one free or buy one get one half off, this store uses Subway name to lower customers inside, but will not honor any subway specials online or in the store. When you go into the store and you try to use the buy one get one free or buy one get one half off, they would tell you it's only online but they have removed themselves from online ordering to avoid any Subway special offers. That is really sad and cheap of them to do what they're doing, shame on that store, shame on the manager who have decided to pull this stunt.
Atmosphere: 1
Food: 2
Service: 1
Clean small truck stop with a-1 service at the subway
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
The lady's bring customer service back!!!
Atmosphere: 4
Food: 3
Service: 4
I was at this location to grab a sandwich today. Trouble was the drive through touch screen window was acting up AND the sun was making the glare horribly frustrating. So I pulled up to the pick-up window and had the distinct pleasure of meeting John. He was helpful, courteous, and even came out to my car to help with the touch screen. (BTW, he had trouble with it, too.) And the courtesy continued. Can't tell you how much it means! Thank you, John! You made my day! Hope this will make yours.
Doesn't accept coupons. Why in the world would you not honor Subway coupons. Ridiculous.
Overpriced big time but all food is nowThanks, To go
Atmosphere: 4
Food: 4
Service: 5
Overpriced big time but all food is nowThanks, To go
Atmosphere: 4
Food: 4
Service: 5
I enjoy getting my subs from here. I always order online and make sure to tip when they have done a good job. However, my love for this establishment, that I have frequented for 15+ years, has diminished in just one day. I did online order as usual but my order was messed up. A sub was made twice and one was left out. Upon calling I spoke with an asst manager, I believe her name is REBECCA. Feel free to give her a visit. After informing her of discrepancy, she began asking a barrage of questions concerning the sub and tried to correct me when I answered. I felt she thought I didnt even order and asked why was she asking all these questions and getting an attitude when I'm the one with messed up order. She proceeded to LAUGH and put me on speakerphone. I couldn't get anywhere with this lady so I went back there with the SUB AND MY RECEIPT. Once there she decided to mock me at first, then ignore as if I wasn't there. She wouldn't even let the subway employee speak to me when I asked him if he could remake or give refund. So while I'm trying to talk to the young man and figure out what this lady problem is, she calls the police on me. The police officer gets there, sweet lady, and I'm having to relay my questions thru her bc this ASST MANAGER is still ignoring me (so childish) the officer asks can the employee just fix the sub or give me my refund. And this sorry excuse for a human tells the officer they can't bc of policy. I know this as fact to be untrue. I ask the officer to please ask what is this policy for returning a wrong order. She kept saying, "no disrespect officer, but I've said all imma say" This lady lied on my wife and said she threatened her, though the officer didn't believe her. I wanna thank the officer bc in this time and age, being a poc and having the cops called on u can be disastrous. I would think this asst manager, that is also a poc would of taken this into consideration. I was never a threat, and was never asked to leave. I have no idea what her intentions were, but if anyone is interested I believe her name is REBECCA. Wears a wrap around her head. I have sent a message to corporate but haven't heard anything yet. Anyone else have bad experience with this "lady"?
The Google says close at 10:00pm,I came 9:15 and they just decided closed.
Just discovered this location. Very clean and bread tasted like fresh baked. Roast beef is back!!
Restaurantji Recommends
The service was good but the line was long. I would recommend ordering online or through their app. Apparently you get in and out doing that.
Good to the last drop
The service was good but the line was long. I would recommend ordering online or through their app. Apparently you get in and out doing that.
friendly service. meatball sub seemed cold. wasn't kept hot. it was toasted, so it got warm. not bad.
For the past 2 weeks, I have decided to get me a healthy breakfast sandwich from this Subway. Every morning for the past 2 weeks, I have had trouble getting a breakfast sandwich in a decent amount of time. Either there is no one behind the counter, or if there is someone, they are in the back of the kitchen and won't come out to see if someone is waiting. I have even had the cashier for the Pitt Stop come around and make me a breakfast sandwich because they couldn't locate the sandwich maker. Today was the last straw, as I waited in front of the counter to be served, the sandwich maker noticed that I was waiting and didn't have the common courtesy to say "hold on", "I'll be right with you", nothing was said, at ALL. I get in there at 0615-0630am because I have a job to go to, and I would like to get to work on time. I shouldn't have to wait to get a sandwich, especially if I am the only one in line. Horrible customer service.