Chick-fil-A
1656 Savannah Hwy, Charleston
(843) 766-4202
Recent Reviews
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Kieran and Troy we’re so kind and exactly the Customer Service that I needed in my life on a Friday night. What a great way to end my workday and work week. God bless you and merry Christmas. This is why I love supporting local franchisees.
Atmosphere: 5
Food: 5
Service: 5
Waited 45 minutes for grilled nuggets. We checked on the order after 20 minutes checked and were told they were working on it. At 35 minutes after watching multiple other grilled nuggets go out, my husband asked where his were again and the MANAGER told him nothing could be done he had to use all the grilled nuggets that came up to complete other orders first then he could have his if they weren’t needed elsewhere, mind you this is now 40-45 minutes after he placed an order for only grilled nuggets. No organization or order here whatsoever
Food: 1
Service: 1
It's closed.
They are just scams! when ever I order Dine in / Take out or Delivery does not make any difference avery time they give my order one or 2 items missing in it! when you order anything check twice or more to make sure you get whet you paid.
Atmosphere: 1
Food: 1
Service: 1
I enjoy coming here for breakfast on Saturdays and have never had any issues. They are always consistent and friendly. This morning in particular, though, I quite enjoyed having Tommy take my order.
Food: 5
Service: 5
Waited 25 minutes after I ordered this morning…then they kept trying to give me the wrong order at the window…I’ll be going elsewhere from now on
This is the worst Chick-fil-A I’ve ever been to. My last FIVE orders in a row from this location have been incorrect. It’s either someone else’s food, missing items, or incorrect items. Pretty fed up at this point with this location. I live very close so it seems like a convenient meal, but I’m tired of paying money for a meal I can’t eat or not even getting the items I ordered. On top of the bad food, I’ve seen employees fighting with each other behind the counter, the restaurant seems unorganized and dirty, and employees don’t seem to enjoy working there. This restaurant consistently falls below the standard that Chick-fil-A has set for themselves. Don’t go here, it’s not worth spending your money. With the recent poor reviews, I’m surprised the operator isn’t making any changes. Go to the Magwood location, a much better experience and you will actually get what you pay for.
Atmosphere: 1
Food: 1
Service: 1
Food took way longer than normal to come out though the drive thru this ladt time there. Good thing is the order was right and food was on point.
Atmosphere: 5
Food: 5
Service: 4
Always hot fresh and the customer service is great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Cobb Salad, Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Dr Pepper, Mac \u0026 Cheese, Market Salad, Grilled Chicken Sandwich Meal, Side Salad, French Fries, Classic Chicken Sandwich and Waffle Fries, Tater Tots, Breakfast Sandwich, Sausage Egg \u0026 Cheese Muffin, Chick-Fil-A Grilled Chicken Club Sandwich
Have not seen it before but this Chick-fil-A had a feature to allow orders to be placed right from the table. Makes it a bit more like a table service restaurant. Pretty impressive.
Restaurantji Recommends
Well run franchise order was correct, food hot and fresh.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Spicy Chicken Sandwich
I don’t know what’s happened to their fries, but we’ve been through the drive thru a few times over the last several months, and the fries have tasted stale. Maybe they are using old oil, or they are sitting too long under the heat lamp after frying? We are just extremely disappointed because this place is such a staple in our community. Can we do better?
Food: 1
Service: 3
Rude staff, wrong order, and would never come back again
Nice Chick-fil-A to grab some Chick-fil-A lol. Most are to be honest. Just nice people as always even if sometimes it's put on for the job. They always do a good job at accommodating and making sure you have the best experience while you are with them. The food was hot and ready as always and I just wanted to thank all that work at that location for making me have the best experience always
Atmosphere: 4
Food: 5
Service: 5
I was hankerin fer a fish Friday sandwich here in the south, and thought fer sure Chic-Fil-A would have the BEST Lenten Fish for me!
Uh, nope. Not enough requests for fish on a Friday during Lent.in Charleston, SC. (“The South”)
The place was packed during lunch, the drive through line out to the street.
In your area, ask for Fish Sandwiches from the biggest religious fast food chain in America! (Or open up on Sundays) lol
Atmosphere: 5
Food: 5
Service: 5
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