Chick-fil-A

1656 Savannah Hwy, Charleston
(843) 766-4202

Recent Reviews

Trey Dowdy

Excellent and friendly service.

Atmosphere: 5

Food: 5

Service: 5

Ames

Service seems to be 50/50. We got our drink order wrong twice and we got charged for the replacement drink as well. We didn’t feel like correcting it again especially after paying for 2 wrong drinks. My kid couldn’t finish the macaroni and cheese because the cheese was clumped up and hard. Other than that everything else was tasty and the perfect temperature.Kid-friendliness: Each high chair in the dining room looked clean and had a disposable placemat and wet wipe placed on it. It was the first time I’d seen it. I was impressed and wish more restaurants would do this

Atmosphere: 5

Food: 3

Service: 2

Recommended dishes: Chicken Nuggets, French Fries, Grilled Chicken Sandwich, Dr Pepper

Michele Pridgen

Dietary restrictions: Gluten free options

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich

Hannah Collins

Play place extremely dirty. My child's feet were black after 5 minutes.

Starrdrop

Fast friendly service, hot and fresh food! Must be an older location because it still has an open play area, brings me back to my childhood!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Cobb Salad

John Gargaro

As quick and delicious as any Chick-fil-A that I've been to

Atmosphere: 5

Food: 5

Service: 5

Patricia Miller

Vegetarian options: Some vegetarian options.Dietary restrictions: There aren’t too many options, all depends on your situation.Kid-friendliness: Great for kids! Has a dedicated play area for kids!Wheelchair accessibility: They have wheelchair accessibility.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chicken Nuggets, Grilled Chicken Sandwich, Classic Chicken Sandwich and Waffle Fries, Market Salad, Chick-Fil-A Chicken Biscuit, Spicy Chicken Sandwich, Cobb Salad, Hash Brown Scramble Bowl, Hash Browns, Mac & Cheese, Grilled Chicken Sandwich Meal, Spicy Southwest Salad

Courtney Lawson

Look. I hate to say this. But this is one of the worst Chick fil A's I've ever been to. It's the location closest to my home, and at the end of the day I still love the food, so I'll keep coming back, but I'm always a little let down when I visit. This most recent time - they forgot to put my sandwich in my order. I was pretty bummed, considering that was my whole meal (I went with a friend whose meal was inside, just not mine). Thankfully, I had time later that evening to run back over and get my sandwich (that was my dinner). I went inside and told the cashier the situation. She didn't ask for clarification, but walked over to her coworkers (all very visible in my sight) and they all started whispering and glancing back at me. I understand that she probably didn't know what to do, but this whole interaction made me feel very self conscious. I was being very kind, I know it was an honest mistake, and I was trying to be courteous of them, but I started feeling embarrassed for being there and asking for my sandwich. The manager ended up bringing me over a sandwich and apologizing for the inconvenience and sent me on my way. They never asked for clarification on what kind of sandwich I'd ordered...and gave me the wrong sandwich. At that point, I didn't have time to rectify the situation again and didn't want to bother them anymore, so I left, but I was pretty bummed. Not the worst interaction, but it didn't seem normal for a Chick Fil A.

Atmosphere: 3

Food: 3

Service: 1

Cynthia Sweeney

My sister likes their Cobb salad. Thus was her first time ordering from this location. She said it was the best ever. Everyone enjoyed their food. However, my fries weren't as great as they usually are. I'll still return, though.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chicken Nuggets, Chick-Fil-A Grilled Chicken Club Sandwich, Spicy Chicken Sandwich, Cobb Salad, Spicy Southwest Salad

Daisy Russell

I went into Chick-fl-A for a quick bite to eat and the line was really long, but it went by really quick. The customer service at Chick-fl-A never disappoints! The people there are very kind, friendly, and fast. They make sure to get every orders right and quick!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Nuggets

Brad Bolenbaugh

Kids had fun, and loved the food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nuggets, Cobb Salad

Abdulraziq Ahmadi

Good and hot food, fast service nice people and clean

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nuggets, Grilled Chicken Sandwich, Spicy Chicken Sandwich

Cameron Brodene

It’s very clean, the flowers on every table is very nice, and it took THREE SECONDS to get my food.

Atmosphere: 5

Food: 5

Service: 5

Betsy A. Eldridge

I rarely review, but had such a disappointing experience at this chick fil a. I think I may have been during a shift change, but the staff could not have been less attentive to customers — which is so different than any other chick fil an experience!

Atmosphere: 1

Service: 1

Shanera Jordan

Terrible customer service! I made a mobile order for delivery and never recieved my food. When I call to get a refund I get no answer and no call back yet. I've had problems with this location at least 3 times in the past 2 months.

Atmosphere: 1

Food: 1

Service: 1

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